Notification

If you are experiencing delays when trying to reach our chat support teams, we are aware and actively investigating the issue to resolve it. In the meantime, please use email support and our teams will respond ASAP. Once the issue is fixed, you can use chat support again. You can follow along for our updates here

Forgot email address

  1. Go to the username recovery tool.
  2. Follow the instructions. You need:
    • A phone number or recovery email address for the account.
    • The full name on the account.
  3. Confirm it’s your account:
    • If you entered a phone number: Enter the code sent to that phone.
    • If you entered a recovery email address: Check its inbox and enter the code from the email Google sent you.
  4. In the list of usernames that appears, find your account’s username.

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