Notification

If you are experiencing delays when trying to reach our chat support teams, we are aware and actively investigating the issue to resolve it. In the meantime, please use email support and our teams will respond ASAP. Once the issue is fixed, you can use chat support again. You can follow along for our updates here

Channels migrated to Brand Accounts

Changes to accounts created before 2014

Channels created before 2014 didn’t have access to all features that are now available to new accounts. To make sure all channels have the same features, we’ve updated your channel by connecting it to a Brand Account. Your channel has the same name, videos, and subscribers as before but allows a separate identity. With the identity your personal name and email address are not visible to the public.

If you’re not sure what kind of account you have, you can check on YouTube.

What's changed:

Note: When you're using the Brand Account, you may also get an unusual email address in some places, such as channel-name-1234@pages.plusgoogle.com. This email isn't a real one, it's just an identifier for the Brand Account. You can have a Brand Account even though Google+ is no longer available.
Email notifications for the YouTube channel go to the notification address that you can set for the Brand Account. 

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