Refund policy

🎉 Welcome to SVPPLEMENTS Refund Party! 🎉

We know that shopping for supplements can sometimes feel like a game of "Whack-A-Mole" when you're trying to find the perfect one for you. That's why we want to make sure you're 100% satisfied with your purchase! To help you have the best experience possible, we've created a fun and easy-to-follow refund policy that's got your back.

🔍 The Golden Rule: Check Before You Pop! 🔍

We understand that mistakes happen, but in order to maintain the highest quality and safety standards for all our customers, we can only accept returns on non-opened products. So, before you go "Supplement-Package-Santa" on your order, double-check if you have the right one!

Here's our simple three-step guide to a smooth refund process:

1️⃣ Take a Peek 🧐

Before you open your supplement package, take a moment to verify that it's the product you ordered. If it's not, or if you changed your mind, keep the product sealed and move on to Step 2.

2️⃣ Contact Our Support Squad 📞

Reach out to our friendly and helpful customer support team. They're always ready to assist you with any questions or concerns. Just provide them with your order number and a brief description of the issue. They'll guide you through the next steps.

3️⃣ Return the Unopened Product 📦

Once our support team provides you with a return authorization, simply send back the unopened product within 30 days of receiving your order. Make sure to pack it securely and include any necessary documentation.

✨ Voilà! Your Refund Awaits ✨

As soon as we receive and inspect your returned product, we'll process your refund! Please allow up to 14 business days for the refund to be reflected in your account.

🌈 Final Thoughts 🌈

At [Your Store's Name], we're all about spreading joy and good vibes through our supplements. So, if you ever have any doubts, questions, or need some advice on what to choose, don't hesitate to reach out. We're here to help you find your perfect supplement match.

Now, go forth and explore our fantastic range of supplements! May they bring you health, happiness, and a whole lot of fun! 🥳

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at trent@svpplements.com.