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FTC recommends Apple, Google, BlackBerry, Microsoft, & app devs improve mobile privacy disclosures

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The Federal Trade Commission released a report today that recommends how owners of mobile platforms can better inform consumers about how their data is being handled. The FTC named a number of companies in its report, including: Amazon, Apple, BlackBerry, Google, and Microsoft, as well as “application (app) developers, advertising networks and analytics companies, and app developer trade associations.”

The recommendations follow the FTC updating its online child privacy law to require parental consent before collecting data from children under the age of 13. It also came as Path agreed to pay an $800,000 settlement to the FTC forviolations of the Children’s Online Privacy Protections Act. Path posted a response to the FTC settlement on its website.

In the report, titled “Mobile Privacy Disclosures, Building Trust Through Transparency,” the FTC issued a number of recommendations. The FTC recommended that all platform owners “Provide just-in-time disclosures to consumers and obtain their affirmative express consent before allowing apps to access sensitive content like geolocation.” It recommended app developers take the same measures in addition to having “a privacy policy and make sure it is easily accessible through the app stores.” The report also suggested that companies implement a ” a one-stop “dashboard” into their operating systems so consumers can easily view how their data is being handled by specific apps.

Other recommendations the FTC asked Apple and others to implement include new icons that “depict the transmission of user data” and a “Do Not Track” option for users to easily opt out of their data being sent to third parties.

“FTC staff strongly encourages companies in the mobile ecosystem to work expeditiously to implement the recommendations in this report.  Doing so likely will result in enhancing the consumer trust that is so vital to companies operating in the mobile environment.  Moving forward, as the mobile landscape evolves, the FTC will continue to closely monitor developments in this space and consider additional ways it can help businesses effectively provide privacy information to consumers,” the report states.

A full list of the recommendations made by the FTC for mobile platform owners, advertising agencies, and app developers is below:
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Following FTC fines, UK iPhone users sue Google for bypassing Safari privacy settings

Google agreed to pay a record $22.5 million Federal Trade Commission fine in August following an investigation into whether it bypassed mobile Safari security settings to install tracking cookies without user consent. Now, 12 iPhone users in the United Kingdom have launched a lawsuit against Google that seeks compensation related to the tracking. They also want a “proper explanation” about how their personal information was used. The Telegraph via Business Insider has the full story:

It is thought the case, being brought against Google by law firm Olswang on behalf of the internet users, is the first of its kind in the UK. They say that cookies, small tracking files, were installed by Google on the Apple computers and mobile devices of those using the Safari internet browser without their knowledge .

Claimants thought that cookies would be blocked because of assurances given by Google in the time their devices were allegedly affected, from summer 2011 to spring 2012, and also because of Safari’s default settings.

“We hope that they will take this opportunity to give Safari users a proper explanation about what happened, to apologize and, where appropriate, compensate the victims of their intrusion.”

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It’s official: Google agrees to pay record $22.5M FTC fine in Safari bypass dispute

We reported last week that the Federal Trade Commission voted to fine Google $22.5 million for violating browser security settings in Safari, but now Google has agreed to pay the record-setting amount and finally settle its dispute.

According to the press release (via MarketWatch): 

  • Google to pay $22.5 million to settle FTC dispute
  • SAN FRANCISCO (MarketWatch) — Google Inc. GOOG +0.27% Thursday agreed to pay a $22.5 million penalty to settle a dispute with the U.S. Federal Trade Commission. The FTC said the penalty stems from charges that Google misrepresented users of Apple Inc.’sAAPL +0.13% Safari Web browser after saying it wouldn’t place tracking “cookies” or serve targeted ads to Safari users. The FTC said Google’s actions violated and earlier privacy settlement between the FTC and Google. Google shares were up less than 1% at $643.63 in early trading Thursday.

The allegations against Google began in February, when the search engine and other ad companies were caught bypassing Safari security settings to install tracking cookies on devices and computers without consent.

“The record setting penalty in this matter sends a clear message to all companies under an FTC privacy order,” said FTC Chairman Jon Leibowitz in another presser. “No matter how big or small, all companies must abide by FTC orders against them and keep their privacy promises to consumers, or they will end up paying many times what it would have cost to comply in the first place.”

It is worth noting that the hefty fine roughly equals five hours of revenue for Google based on Q2 2012 sales.

The FTC’s full press release is below.

This article is cross-posted on 9to5Google.


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Congress considers forbidding sales bans related to essential patents

Reuters reported today that Congress is set to discuss whether companies that hold patents considered essential to an industry standard, “such as a digital movie format,” should be allowed to request bans on infringing devices. A hearing will take place this Wednesday with the Senate Judiciary Committee, and Federal Trade Commission officials are expected to testify:

“If they (smartphone makers) had taken the conservatively $15 to $20 billion dollars they’ve spent on this fight, imagine how much better a place the world would be,” said Lemley.

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Google to pay $22.5M settlement in FTC’s iOS Safari privacy investigation

The last time we updated you on the Federal Trade Commission’s investigation into Google’s method of bypassing the default Safari browser settings on iOS devices, reports claimed the company was facing possible fines that could reach tens of millions. Today, The Wall Street Journal said Google is close to reaching a $22.5 million settlement with the FTC, according to people close to the negotiations:

The fine is expected to be the largest penalty ever levied on a single company by the U.S. Federal Trade Commission. It offers the latest sign of the FTC’s stepped-up approach to policing online privacy violations, coming just six months after The Wall Street Journal reported on Google’s practices.

While the fine likely will represent only a tiny portion of Google’s revenues—last year, the Internet giant raked in that much cash roughly every five hours or so—it counts among a series of negative reports about Google’s privacy practices that could undermine users’ trust in its services.

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Google facing tens of millions in fines in FTC’s iOS Safari privacy investigation

We knew that Google would likely face fines in the Federal Trade Commission’s investigation into its method of bypassing Apple’s default iOS Safari browser settings. Last month, reports claimed the FTC would make a decision on the fines within 30 days. Today, Reuters reported sources close to the situation have confirmed Google is currently negotiating with the FTC over fines that “could amount to tens of millions of dollars”:

Google Inc. (GOOG) is negotiating with the U.S. Federal Trade Commission over how big a fine it will have to pay for its breach of Apple Inc. (AAPL)’s Safari Internet browser, a person familiar with the matter said. The FTC is preparing to allege that Mountain View, California-based Google deceived consumers and violated terms of a consent decree signed with the commission last year when it planted so-called cookies on Safari, bypassing Apple software’s privacy settings, the person said.

Cross-posted on 9to5Google.com

Google could soon face big fines over iOS Safari privacy controversy in FTC investigation

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In February, the story broke that Google and other advertising companies were bypassing iOS Safari’s privacy settings and continuing to track users without their consent. Google quickly disabled its code responsible for the tracking after a story from The Wall Street Journal published, and Apple then claimed it was “working to put a stop” to the issue.

Now, a new report from Mercury News claimed the U.S. Federal Trade Commission is considering whether to fine Google over the incident. The decision is expected in the next 30 days:

The Federal Trade Commission is deep into an investigation of Google’s actions in bypassing the default privacy settings of Apple’s (AAPL) Safari browser for Google users, according to sources familiar with ongoing negotiations between the company and the government… Within the next 30 days, the FTC could order the Mountain View search giant to pay an even larger fine in the Safari case than the penalty the Federal Communications Commission hit Google with Friday, say the sources, who spoke on condition of anonymity.

The report is referring to Google being recently fined $25,000 by the FCC after it allegedly “deliberately impeded and delayed” an investigation related to Street View cars. The heart of the Safari bypassing investigation is whether the company is violating a previous privacy agreement made with the FTC following controversy over the failed “Buzz” service. The report claimed Google could face up to $16,000 per violation per day for violating the agreement. Google said to Mercury News today it would “cooperate with any officials who have questions” and explained making its +1 compatible on mobile Safari created the issue:


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US Federal Trade Commission subpoenas Apple in Google antitrust probe over iPhone search

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According to a report from Bloomberg (via AllThingsD), the U.S. Federal Trade Commission subpoenaed Apple as part of its antitrust investigation of Google. There are not many details currently, but the report claims the FTC is interested in Apple’s agreement with the company to use Google as its primary default search engine on iOS devices.

The agency’s request for documents includes the agreements that made Google the preferred search engine on Apple’s mobile devices, said the people, who weren’t authorized to speak publicly and declined to be identified. Google rivals such as Microsoft Corp. (MSFT) have criticized these agreements as anticompetitive.


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FTC criticizes poor privacy disclosures in apps for kids, says industry must improve standards

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Let’s take a quick break from the hordes of Mountain Lion OSX news to talk about privacy issues within apps…again. However, this time the spotlight is on children’s apps in both Apple’s App Store and Google’s Android Marketplace.

The Federal Trade Commission released a report today (PDF) based on a survey that found apps for children do not fully disclose the types of data collected nor do they adequately educate parents about data harvesting.

The consumer protection agency scrutinized privacy policies, recommended each developer give comprehensible disclosures on how data is accrued and shared, including whether children’s data is linked to social network apps, and it even mentioned conducting a six-month review on disclosures and using enforcement if needed. The report focused on the two main app stores themselves and requested more be done to tell children and their parents about privacy concerns…


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W3 Innovations pays the FTC $50,000 for collecting children’s info in iOS apps

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The FTC filed a lawsuit against W3 Innovations Friday, the parent company of Broken Thumbs Apps, for collecting the personal information of children in their apps. Broken Thumbs Apps have been downloaded more than 50,000 times in the iTunes App Store, and titles include  Zombie Duck HuntTruth or Dare, and Emily’s Dress Up. Monday, the company settled with the FTC for $50,000.

The FTC’s complaint includes W3 storing more than 30,000 children’s (probably parent’s) emails and personal information on their servers. In one game, the company asked for the child’s name. In the game Emily’s Girl World, it gave children the opportunities to make comments on a related blog, which were stored on a server.

The FTC says since these apps were directly marketed to children and transmitted information over the internet, the apps are in violation of the Children’s Online privacy Protection Pact (COPPA), and the FTC’s COPPA rules. Besides settling, the company agreed to delete all of the children’s personal information off of their servers. (via Ars Technica)