'Touched hearts': Starbucks manager applauds Zomato delivery agent for working hard with daughter in hand

NEW DELHI: Devendra Mehra, manager of the Starbucks store at New Delhi’s Khan Market, shared an inspiring story that has touched many in a heartwarming LinkedIn post. Mehra recounted the encounter with Sonu, a Zomato delivery agent who recently visited the store to pick up an order with his daughter in hand.
Despite the personal challenges Sonu faces, including being a single parent to his 2-year-old daughter, his dedication to his work and love for his child stood out.
“Today, a Zomato delivery boy came to our store Starbucks Khan Market, New Delhi to pick up an order. He touched our hearts. Despite facing challenges at home, he continues to work hard while caring for his little 2-year-old daughter with him during the work. He is a single parent raising his daughter. Seeing his dedication and love for his child was truly inspiring,” Mehra wrote in his post.

Moved by Sonu’s resilience and commitment, the Starbucks team decided to offer a small gesture of kindness. They treated his daughter to a babyccino, hoping to bring a smile to her face.
Mehra described the moment as a reminder of “the strength and resilience of the human spirit, even in difficult times,” and expressed gratitude for the small acts of kindness that reinforce our shared humanity.
The post has resonated with many, reflecting the power of empathy and connection in a world often focused on the hustle and bustle of daily life. “We wish him and his daughter all the best, and we’re grateful for the small moments that remind us of the kindness and empathy that connect us all,” Mehra added.
The story quickly gained traction online, with users expressing admiration for Sonu’s commitment.
One commenter suggested, “Stories like these make the heart so full. Let’s find this man again and organize fundraising for his daughter’s education. I’d be the first to contribute.”
Zomato also commended Sonu's commitment, saying, “Thank you so much for sharing this touching story about Sonu. We’re deeply moved by his dedication and the strength he shows in his work. We’ll ensure your heartfelt appreciation is passed on to Sonu. His resilience and commitment truly embody the spirit of our team. Your kind gesture and recognition mean a lot to us.”