PN

Philip Nichols

United Kingdom

Reviews

Review of it Luggage

Rated 4 out of 5 stars

Have just bought one of your cases

Have just bought one of your cases. The overall measurements including wheels and handles are incorrect on your label information. My measurements show 83cm x50cm 27cm, but you have indicated on your label 79cm x 46.5cm x 27 cm. How the internal width of the case on your label can also be 27cm is amazing, as the outside measurement includes the handle! Overall the case appears okay. Have not had a trial run as yet.

24 August 2026
Unprompted review

Reply from it Luggage

Hi Philip,

Thank you for your review.

We appreciate your feedback and have passed on the details.

If you ever require assistance in the future please do not hesitate to reach out.

Happy travelling! :)

Review of Staysure Travel Insurance

Rated 4 out of 5 stars

I phoned to see if I could reduce the…

I phoned to see if I could reduce the renewal price. This happened successfully after a fairly long chat on the phone. I thanked the man for his reduction and said I would pay online nearer the expiry date of the present insurance. He was very unhappy for me to do that, saying I would have to go through all that I had done again! I told him that was ridiculous as if I renewed online with the new price I would not need to confer with anyone. But he kept on at me, so I gave up and paid over the phone so that he would leave me alone.

22 August 2026

Review of ao.com

Review of PAVERS

Review of OTTY Sleep

Rated 4 out of 5 stars

Pillow is excellent. Delivery not.

Pillow is excellent. Delivery not so good as their website says if you are not in they would leave item with a neighbour. Both our neighbours were there at delivery time, but item was put over our site gate and sustained damage, luckily only to the cardboard box. Pillow was undamaged. Also note through our door says received by Nichols! Not so. This message is for Otty company regarding delivery standard.

14 August 2025
Unprompted review

Review of Staysure Travel Insurance

Review of Toolstation

Review of Staysure Travel Insurance

Rated 3 out of 5 stars

Very helpful team due to credit card payment lost in the system

I contacted Staysure as my renewal payment of 22 August had not been received at your end. I checked with my credit card company and they assured me the payment was sent. This was very alarming as we had just booked another holiday in October and assumed our policy was active! But Staysure were very helpful in tracing the payment and I thank them very much - but it was worrying that it was in the system all the time.

13 September 2023

Reply from Staysure Travel Insurance

Dear Philip, 

Thank you for your review. 

We are sorry to learn of the payment issues but are pleased that these have since been resolved. 

If you require any further support please do get back in touch. 

Kind regards, 

Matthew

Review of 999inks

Rated 5 out of 5 stars

Easy as always

22 May 2023

Reply from 999inks

Hi Philip,

Thank you so much for rating and reviewing us.

We are so happy to hear that you found ordering as always. Ordering from us is always quick and easy without any hassle. We do look forward to providing yo uwith your orders in the future.

If you need any advice in regards to your order please call us on 020 8836 3911 or email us at info@999inks.co.uk and we will be happy to help.

Best Regards
Paul

Review of Toolstation

Review of APCOA UK

Rated 5 out of 5 stars

All went smoothly.

9 April 2023

Reply from APCOA UK

Thank you for your Trust Pilot Review.

Your feedback is very important to us, and we value any feedback we receive.

We are happy that our service’s met your expectation, if you require any further assistance please don’t hesitate to get in touch.
Kind Regards

Customer Service Team
APCOA Parking

Review of Great Rail Journeys

Rated 4 out of 5 stars

I have given 4 stars as it was not…

I have given 4 stars as it was not stated when initially booking as to what the hotels were called. Otherwise the booking process was fine.

19 March 2023

Reply from Great Rail Journeys

Dear Mr Nichols,

Thank you for your feedback.

I do apologise that the hotels were not clarified online when you booked. However, they are all on the tour webpage with information about all facilities.

Kind Regards,
Sophie.

Review of 999inks

Rated 5 out of 5 stars

All went well as always.

2 October 2022

Reply from 999inks

Hi Philip,

Thank you so much for rating and reviewing us.

We are happy to hear that all went well as always. We do look forward to continuing to provide you with your inks in the future.

If you need any advice in regards to your order please call us on 020 8836 3911 or email us at info@999inks.co.uk and we will be happy to help.

Best Regards
Paul

Review of Toolstation

Rated 5 out of 5 stars

Excellent service

Lady assistant was excellent. Friendly, cheerful and helpful. Dropped in on impulse so had not done Click and Collect, but it was no problem. Toolstation still print a catalogue which is brilliant.

14 September 2022

Review of Homebase

Review of 999inks

Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual. Arrived on time.

21 February 2022

Reply from 999inks

Hi Philip

Thank you so much for rating and reviewing us.

We always put our customers first and are so happy that we can provide an excellent service for you and hope that we can continue doing so in the future.

If you need any advice in regards to your order please call us on 020 8836 3911 or email us at info@999inks.co.uk and we will be happy to help.

Best Regards
Paul

Review of Toolstation

Review of Stone Refurb

Rated 4 out of 5 stars

Good service and communication

Good service and communication, but refund took much longer than up to 48 hours as printed on their website.

26 May 2020
Unprompted review

Reply from Stone Refurb

Hi Philip,

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We’ll strive to do better, have a great week and stay safe!

Thanks

Review of Ancestry.co.uk

Rated 1 out of 5 stars

The DNA test is hopeless

The DNA test is hopeless. Seems to me that the Ancestry DNA test is really an indirect way to get customers to sign up to Ancestry.co.uk. I learned nothing from the test.

26 January 2019
Unprompted review

Reply from Ancestry.co.uk

Good Morning Philip.

We appreciate your feedback and thoughts on our DNA testing service and have submitted this to the relevant team for consideration.

Our DNA test acts as a fantastic gateway to discovering previously unknown branches of a persons family through the use of the latest science as opposed to the more traditional methods of family history research.Any person who buys a DNA kit will have full access to their ethnicity estimate and their DNA matches without any need to pay for a subscription.

If someone who carries out a DNA test wishes to subscribe to gain access to our record collections and public family trees then they may do so at anytime. Both services tend to complement the other but there is no obligation to have both and many members never subscribe at all.

It all depends on an individuals research goals and how far they wish to develop their family tree.

We are sorry that you were disappointed by your initial results but bare in mind that an Ancestry DNA kit is a long term investment which will continue to give your new DNA matches and more accurate regional breakdown as the popularity and accuracy of the test increases. We would recommend signing in from time to time to see what new discoveries are available.

Have a lovely day!

Review of FIRST4MAGNETS

Rated 5 out of 5 stars

Very fast delivery

19 December 2018
Unprompted review

Reply from FIRST4MAGNETS

We are thrilled to hear you received your magnets quickly Philip! Thanks for sharing your positive feedback :)

Warm regards,
Alex Watson
Digital Marketing Executive