Conkauk Reviews

1,421  Excellent
TrustScore 5 out of 5

4.8

In the Pet shop category

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Reviews4.8

1,421 total


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Rated 5 out of 5 stars

Stop here for leaf mould

Leaf cage arrived well packaged and in good condition.It is sturdy and unlikely to blow away.Its easy to put together and comes with a diagram for different shapes.My only issue was I found the plastic ties rather small and difficult to use.However I'm happy with the product even though it's a bit expensive and I will buy another as I have a lot of leaves.

Date of experience: 04 October 2024


Rated 5 out of 5 stars

Good experience.

Ordered some very large plant saucers for some pots in the garden, in preparation for going on holiday. Conka was the only place that had the required range. The price was ok. Ordering and delivery was very straight forward. Royal Mail did slightly delay matters, but not substantially. Altogether a good experience. Did use this company before when it was P Dot Wolf and it was good then too.

Date of experience: 28 July 2024


Rated 5 out of 5 stars

Great service great product

I've never had such quick responses from.a customer service team. I had a few enquires before I bought the cage and another after it had arrived.
The product has been great so far with my 15kg+ puppy. It's really diverse compared to a crate. I'm currently using it as a back gate at my grandads.

Date of experience: 30 July 2024


Rated 5 out of 5 stars

Very helpful when I contacted them.

Very helpful when I contacted them.
I bought the stair protectors and it’s been great stopping my puppy running upstairs. Easy to put together and move around.
Would recommends

Date of experience: 28 August 2024


Rated 5 out of 5 stars

Fabulous company

Fabulous company! Great fencing panels to create dog barriers. They did not have the size we wanted but the larger more expensive size. They were so kind and gave us the same price. Very quick delivery and excellent communications. Could not fault anything. Our third order from them. Highly recommended!

Date of experience: 04 July 2024


Rated 5 out of 5 stars

The raised bed

The raised bed arrived very quickly, was well packaged, solid and proved very easy to assemble.

Date of experience: 08 October 2024


Rated 5 out of 5 stars

Two raised bed kits were supplied.

Two raised bed kits were supplied to exact length and pre drilled for assembly. The exact cost for buying sufficient board from say Wickes was similar so I was more than satisfied that the kits supplied were easy to assemble and saved time and effort.

Date of experience: 30 July 2024


Rated 5 out of 5 stars

Raised bed kit arrived very quickly

Raised bed kit arrived very quickly. The instructions were very clear. A few of the pre-drilled holes were either hard to find or not there, but because the principle was clearly explained anyone with a drill would have no problem. The price was very competitive, so overall I'm very pleased.

Date of experience: 30 July 2024


Rated 5 out of 5 stars

Friendly and helpful company

I wanted to order some fencing to help contain my dogs but didn't want anything permanent.
When I phoned they couldn't have been more helpful and my parcel arrived within 2 days of ordering as was just what I needed.
I will definitely be ordering more items from them in the future.

Date of experience: 24 July 2024


Rated 5 out of 5 stars

Excellent product, and brilliant customer service support

Bought 8 12inch hanging baskets, unfortunately they were damaged in transit but Conkauk immediately put this right by replacing them, the Baskets are excellent and just as I wanted, at a much cheaper price than getting them off Amazon which I had been doing. Will be shopping with them again without doubt.
Thanks again to your customer service Harry was very helpful.
Tom Dixon

Date of experience: 10 May 2024


Rated 5 out of 5 stars

Great product

Great product, it's a good solid raised bed.
It's not complicated to put together but I recommend an electric drill to drive the screws in, by hand was hard work!

Date of experience: 27 August 2024


Rated 3 out of 5 stars

Good product, Poor delivery

I was pleased with the compost bin, it suited my needs.
However delivery by DX Express was a nightmare. Waited in for the time slot given, but parcel never arrived. No attempt was made to deliver it to our house. DX then told us it had been left with a neighbour, which we finally discovered EIGHT houses away !! DX express never responded to our email complaint about the service, and we were rather disappointed that the seller also didn’t reply to an email sent via Etsy.
First time using Etsy. Good product but poor customer service.

Date of experience: 01 July 2024


Rated 3 out of 5 stars

Components missing from flat pack

Products and packaging were fine, though be aware if you order multiple raised beds they’re all packed piecemeal together and will take some time to sort out into component pieces. Which means it took a few days to notice I’m missing 4 components and can’t complete one of the raised beds. No response from customer service yet, but a request to write a review! I’d suggest less time spent chasing reviews and more time on quality control and improving response times.

Date of experience: 03 May 2024