Canary Care Reviews 

114
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The Canary Care system was brilliant for my mum who was living on her own with dementia. Without intruding on her privacy we were able to check she’d got up and went to bed, we knew if she’d had a s... See more

Rated 5 out of 5 stars

We have used Canary Care for several years. It has been an invaluable help in checking on our very elderly parents in their own home. After Mum died we kept the system in place and in fact it was ins... See more

Rated 5 out of 5 stars

I have used Canary Care for a few years now. Most valuable piece of equipment to manage my mother’s dementia as she lives alone. I am able to determine if she has had a bad night, if movement pattern... See more

Rated 5 out of 5 stars

Recommended to us by social worker, helping to enable my elderly father stay in his home. Very easy to use system and great for seeing patterns in sleeping, eating, movement, etc. Was able to discus... See more

Company details

  1. Home Help

Information provided by various external sources

Our Home Monitoring & Alert System gives peace of mind, promotes independent living for vulnerable people & helps deliver quick responses in emergencies. Find out more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

114 reviews

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4.9

All reviews

(114)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Great system gave us peace of mind

The Canary Care system was brilliant for my mum who was living on her own with dementia. Without intruding on her privacy we were able to check she’d got up and went to bed, we knew if she’d had a shower or made a cup of tea and when she went out of the doors. It was massively reassuring and without canary care she would have had to have gone into care home much sooner.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Canary Care Review

We used this product for a number of years and it proved invaluable in being able to tell / see if my elderly Father was up and about. Gave us great peace of mind

20 March 2026
Unprompted review
Rated 5 out of 5 stars

We have used Canary Care for several…

We have used Canary Care for several years. It has been an invaluable help in checking on our very elderly parents in their own home. After Mum died we kept the system in place and in fact it was instrumental in realising very quickly that Dad was not moving around the house in his usual pattern so we were able to call for help and it was found he had fallen so we were able to send for an ambulance very quickly.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

On or approximately January 19

On or approximately January 19, 2026 we were experiencing an emergency situation at our establishment, I called Canary Care and Charlie answered, I briefly explained the urgency of having someone cover a shift, to make long story short, Charlie immediately stepped in, he assisted with everything, even fixed a television that one of the residents was experiencing. I can't say Ienough about this company and it's owner(s) I highly recommend them for all of your Care needs...

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent system for someone with…

Excellent system for someone with dementia living alone and no wi fi. It enables the family to monitor their loved one and keep them safe

22 August 2025
Unprompted review
Canary Care logo

Reply from Canary Care

Really appreciate you taking the time to share your experience. It’s lovely to hear that Canary Care is making a difference for your family.

Rated 5 out of 5 stars

Total peace of mind.

As others have written, this is a brilliant system that has allowed us to keep our mother at home on her own. We can check her movements, ensure that the heating is on and also check that carers have come in.

4 August 2025
Unprompted review
Canary Care logo

Reply from Canary Care

Hi Antony,

Thank you so much for taking the time to share this. It is great to hear that Canary Care is giving you and your family that peace of mind, and helping your mum stay comfortably at home.

We’re always here if you need any support or have questions in the future.

Rated 5 out of 5 stars

Great system and great staff

I recently rented a canary system for my elderly mum before she went into a care home. For the time it was installed in her house it was absolutely invaluable - as well as peace of mind, it was great for spotting an issue with room temperatures which meant the central heating boiler had a fault. It also provided evidence needed that she required 24 hour care in a specialist dementia home.

All staff involved have been 5 star - from the admin staff to the lovely Sue who helped with the installation. Thank you all so so much

16 April 2025
Unprompted review
Canary Care logo

Reply from Canary Care

Hi Kaz,

Thank you for your kind words. I’m really pleased to hear how much the system helped you and your mum, both in giving peace of mind and helping to uncover the boiler fault.

It’s also good to know it supported you in evidencing the next stage of care, that’s exactly the kind of reassurance we hope Canary Care provides.

If we can ever help again in the future, please don’t hesitate to reach out.

Canary Care

Rated 5 out of 5 stars

Excellent service

Excellent service from start to the end when mum passed away.

Easy to set up. Gave me peace of mind at all times. Would definitely recommend Canary Care.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

The Canary Care system easy to set up

The Canary Care system was easy to set up and manage. It did not take long at all.

I felt supported using the system to help manage my Mothers care remotely. Especially during hot and cold seasons.
I had piece of mind 😌!

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service, simple to use

We used Canary Care for our mother when she was quite frail. It's really simple to set up, the rules are simple to configure and it needs very little maintenance. It's really useful that it can alert multiple people if the rule triggers. It's non-intrusive - just a small box stuck to the wall - and it doesn't need the person to wear anything. The service was totally reliable and we never had any trouble with it. I would definitely recommend it.

8 October 2024
Unprompted review
Rated 5 out of 5 stars

As a family we found the system very useful

As a family we found the system very useful to help us keep mum safe. she had a form of dementia and had very poor short term memory. She had a habit of leaving the front door open. Canary care system would send us an alert notification so we could call her and remind her. we also found the temperature readings very helpful as she also had a habit of turning off the heating.

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Put my mind at ease

I bought Canary Care to monitor my Mam's movements through the night as she lived alone with mixed dementia. The ability to activate an alarm on my phone for certain activities was a must, I monitored the front/back door along with a doorbell camera. I could monitor her movements during the night as she was very active at that time and at high risk of falls. On a few occasions I was able to tell that she had fallen and go to her aid quickly.
At first the system appears confusing but as I got used to how it worked and my mam's routine it really helped me understand what she was doing while I wasn't there while protecting her privacy.

4 September 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Reliable and really effective monitoring system that allowed me to check on my Mum at home on her own. It gave me real peace of mind. It is very easy to set up rules and alerts which come direct to your phone. Friendly and efficient customer service. Highly recommend

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Life saver

Canary care has literally been a life-saver for my elderly father who is insulin dependent diabetic. It has enabled me to contact emergency services when he has been unresponsive who got to him before I could.
The service is also exceptional from the staff. I will always be grateful to them.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Simple, effective and amazing System

This system has been designed incredibly well. From an end user perspective it’s simple to install and use and the amount of data it gives you is remarkable. In the four years of using it I never had any issues. It gave me great peace of mind and in particular the door sensors were invaluable. I was able to support my dad living at home for much longer than I would have if I hadn’t discovered Canary Care. The developers have done an amazing job and if you are looking for options for support in caring for a loved one then I highly recommend Canary Care. Thank you to everyone at Canary Care. Susan

26 March 2024
Unprompted review
Rated 5 out of 5 stars

Incredibly useful system!

The Canary Care System has been incredibly useful to us. It has given my mum an additional 4 years of being able to live independently which is phenomenal.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Service for Peace of Mind

We installed the Canary Care system on the advice of Adult Social Care as Mum has Alzheimers. It was easy to install, and both the app and desktop alerts setup were easy to use. It was invaluable for me as I was able to see when Mum was not sleeping at night, or wandering confused during the day, to explain her tiredness and moods and take any necessary steps.
All contacts with customer service were exemplary from beginning to end, and I would not hesitate to recommend Canary Care. It has given me great peace of mind.

15 March 2024
Unprompted review
Rated 5 out of 5 stars

An excellent service which I took on…

An excellent service which I took on when a previous provider of a similar service ceased. Only good things to say. The system is simple, foolproof, reliable and gives confidence to both my mother who lived alone and me. What little contact I have had with admin teams has worked perfectly.

11 March 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant system for keeping loved ones safe…

Brilliant system for keeping Mam safe and independent with total privacy. This monitors only movement, temperature and light... so we can track if there has been a really sleepless night that might impact on the next day, set alerts for different things so a couple of times got alert that temperature in one room had spiked so could ring to turn fire off that had accidentally been left on... in the future will add the door sensors on the external doors - this is a great discreet monitoring system for inside the house that we've paired up with a Locaite key fob tracker for outside the house, as Mam would never forget her keys - that's a tracker and phone combined... the 2 systems together give us such piece of mind to help keep Mam safe while she keeps her independence - thank you Canary Care for such a great system!!

19 February 2024
Unprompted review

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