Formula Botanica Reviews 

2,439
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers overwhelmingly had a great experience with this company. Students frequently praise the exceptionally well-structured learning modules, comprehensive resources, and the incredibly helpful tutors who make studying both thoroughly enjoyable and deeply rewarding. Consumers deeply appreciate the clear guidance, professional teaching approach, and flexible online platform that allows learners to progress comfortably at their own individual pace. However, some people mentioned that certain course structures and specific material formats could be significantly improved or felt considerably less intuitive during their studies. A few reviewers also noted strict limitations regarding specific natural ingredient choices and expressed clear disappointment concerning advanced module accessibility options.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the comprehensive curriculum... See more

User experience

Clients share positive opinions on user experience, highlighting how the e-learning platform and website... See more

Staff

Reviewers mention positive feedback about staff, consistently highlighting their helpfulness, prompt... See more

Quality

Consumers find quality to be positive, highlighting the thorough curriculum, clear course structures, and... See more

Customer service

Reviewers highlight high satisfaction with customer service, frequently praising the amazing support,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Content and step by step guidance was really good.. Online community support and tutors responded well. FM also gave lot of space for new formulators to explore their choices. The Extension that... See more

Rated 5 out of 5 stars

I've learned so much. I feel comfortable making top quality holistic skincare. I and my family are so grateful. The course was long but fulfilling, challenging but worth it. Awesome program and th... See more

Rated 5 out of 5 stars

As a former teacher, I loved how the modules built upon each other and offered a lot of various opportunities to practice. And, when you couldn't get it right, there was always help available. I real... See more

Company replied

Rated 5 out of 5 stars

Being a student of formula botanica has changed my carrier and mind. I have been studying on on organic formulator which was my dream as i was starting my brand and now i have a graduated, I will be m... See more


Company details

  1. #8 of 125 best companies in Educational institution
  2. #3 of 134 best companies in Cosmetics shop
  3. #1 of 7 best companies in School
  4. #3 of 63 best companies in Skin care clinic
  5. #5 of 67 best companies in Wellness centre

Written by the company

Formula Botanica is the world's leading online teaching institution for organic formulation and indie beauty entrepreneurship. We are on a mission to teach the world to formulate. We empower our 20,000+ students with the skills to change their lives through organic skincare and haircare. Formulating organic cosmetics with plants, flowers and herbs is an amazing, empowering skill that anyone can learn. Let us teach you how to become a formulator and organic skincare or haircare entrepreneur.

Formula Botanica

Written by the company

Organic Cosmetic Formulation School
Empower yourself by becoming a professional organic skincare formulator and create beautiful botanical lotions, serums and balms to use yourself or to sell. Become part of the global green beauty movement, embracing naturals, wellness and sustainability. Enrol with Formula Botanica to receive a 5-star online education in organic skincare and haircare formulation and beauty business entrepreneurship.

30-Day Money Back Guarantee

We will refund you at any time within the first 30 days of your purchase, as long as you haven't completed more than 25% of your course.

We will refund you at any time within the first 30 days of your purchase, as long as you haven't completed more than 25% of your course.
We are very flexible and want to work with you to make sure that you are happy with our courses.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(2,439)

107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From Beginner to Confident Formulator

Completing the Advanced Diploma in Organic Skincare Science with Formula Botanica has been a meaningful shift for me. I came in with just the basics, and step by step, the course helped me hone my skills, deepen my understanding and gain real confidence in formulating. What I especially appreciate is how the school welcomes beginners and provides them with the knowledge, tools, and support needed to grow beyond where they started. I’m truly grateful to the tutors and staff for their consistent support throughout, and for an experience that has been both challenging and deeply rewarding.

14 September 2026
Rated 5 out of 5 stars

I've learned so much

I've learned so much. I feel comfortable making top quality holistic skincare. I and my family are so grateful. The course was long but fulfilling, challenging but worth it. Awesome program and thank you so Formula Botanica.

10 September 2026
Rated 5 out of 5 stars

Formula Botanica leave no stone…

Formula Botanica leave no stone unturned.
I have learnt so much with the Diploma in Beauty Brand Business Management course and look forward to continuing forward with them. Thank you Formula Botanica.

11 September 2026
Rated 5 out of 5 stars

I highly recommend Formula Botanica.

I highly recommend Formula Botanica.
I started off doing their free Masterclass and ended up embarking upon ALL their courses!
Their courses are wonderfully addictive!!
Great value, very informative, clear and consice instruction.
I cannot praise them enough.

7 September 2026
Rated 5 out of 5 stars

This course is so valuable

This course is so valuable. The amount of information is overwhelming, but necessary to gain a complete overview regarding what it takes to start a beauty brand business.

7 September 2026
Rated 5 out of 5 stars

Studying with Formula Botanica has been…

Studying with Formula Botanica has been an absolute joy and a truly transformative journey. The course modules are extremely well-structured, clear, and easy to follow. The e-learning platform, classroom experience, and supportive community made learning organic formulation engaging and accessible. I feel fully equipped and confident in my skills now. Thank you to Lorraine and the entire Formula Botanica team for offering such high-quality online education

21 July 2026
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Reply from Formula Botanica

Thank you so much for your kind review! We are so happy to hear how much you enjoyed your experience with us. It's lovely to hear that you gained so much from your studies and found our community such a great support. We wish you all the very best as you put your new skills into practice!
Best wishes, Amy & the Formula Botanica Team

Rated 5 out of 5 stars

A Former Teacher Evaluates the Learning Process

As a former teacher, I loved how the modules built upon each other and offered a lot of various opportunities to practice. And, when you couldn't get it right, there was always help available. I really enjoyed reading the feedback on each exam question - it really helped me learn. Finally, having modules to read, videos to watch, labs to practice several times offered a broad variety of teaching methods to address various learning styles, as well as offering a multitude of various products that we made from scratch and could potentially use with our families and friends.

19 August 2026
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Reply from Formula Botanica

Thank you so much for your kind review. We are so pleased to hear that you had such a positive experience studying with us. It means a lot to hear that you enjoyed the different learning opportunities and found the support and feedback helpful throughout your studies. Best wishes, Amy & the Formula Botanica Team

Rated 5 out of 5 stars

The course materials were really easy…

The course materials were really easy to follow and value for money.

25 August 2026
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Reply from Formula Botanica

Thank you for your kind review! We're so pleased you enjoyed studying with us. Best wishes, Amy & the Formula Botanica Team

Rated 5 out of 5 stars

I recently completed the Formula Botanica Course. Thank you very much for the great experience!!!

I recently completed the Formula Botanica Course and am now a certified Formulator! I absolutely loved every part of this program — the support is amazing, and the amount of information provided is incredible. Everything is explained in such an accessible, easy-to-understand way. I also really appreciated the opportunity to connect with fellow students and tutors in the online classroom — it makes such a difference!

I highly recommend this course to anyone starting from scratch with zero prior knowledge, as well as to those looking to upgrade their existing skills — which I definitely plan to do again very soon! Thank you so much! 💓

28 July 2026
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Reply from Formula Botanica

Thank you for your kind review, and congratulations on becoming a certified formulator! We are so happy to hear that you had such a positive experience with us. We wish you all the very best as your continue on your formulations journey, and we hope to welcome you back to Formula Botanica again very soon!
Best wishes, Amy & the Formula Botanica Team

Rated 5 out of 5 stars

Fantastic!

The course was amazing. The notes, videos, and practical examples were awesome. I loved that it was online and flexible. The staff were very helpful and responded quite quickly. Their whole approach was nurturing, supportive, and wanting students to succeed. I was well supported, guided, and loved it every step of the way. This course was something that I had been wanting to do for sometime. I finally gathered the courage to do it. I have had some personal challenges where It became my medicine, that helped give me the hope and encouragement I needed. I can tell you that it brought back my inner child out to play with confidence and the twinkle in my eyes. My heartfelt appreciation goes out to Formula Botanica for making this happen for me.

29 June 2026
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Reply from Formula Botanica

Thank you very much for your review. We are so happy that you took the step to study with us and that your enjoyed your experience. It is wonderful to hear how much the course has meant to you, and we wish you all the very best as you continue on your formulation journey. Best wishes, Amy & the Formula Botanica Team

Rated 1 out of 5 stars

1.Misrepresentation of Student Support…

1.Misrepresentation of Student Support and Educational Delivery

Lack of Direct Faculty Access: The school markets an environment of comprehensive student support. However, it lacks standard academic resources found in online higher education, such as weekly live office hours or dedicated instructor interaction.

2. Delayed and Unpredictable Communication:

Support is restricted entirely to asynchronous email. Response times are unpredictable, significantly delaying student progress.

3. Deflective Pedagogy:

Academic assistance is frequently withheld. When clarification is requested, support staff routinely redirect students back to the existing course content under the assumption of inadequate study, rather than addressing the specific gap in student understanding.

4. Deficient Feedback Mechanisms Leading to Unnecessary Financial Loss

Failure to Validate Ingredients: During formulation reviews, coursework feedback fails to identify non-compliant (non-natural) ingredients submitted by the student.

5.Compounded Material Costs:

When you study at an organic cosmetic school like Formula Botanica, the school expects you to use 100% natural ingredients. If you accidentally buy a non-natural ingredient, you are stuck with the bill. You cannot use it, you cannot return it, and you have to spend more money on a replacement plus extra shipping. To make matters worse, most natural cosmetic ingredients have a very short shelf life. They go bad and expire in one year or less. If you need to take a one-year break from your studies, you cannot just pick up where you left off. When you come back, your oils, emulsifiers, and preservatives will be expired. You will have to throw them away and buy everything all over again.

6. Undisclosed Conflicts of Interest:

The school actively promotes specific ingredient suppliers. Because students must repeatedly buy replacement materials due to poor feedback, a conflict of interest arises if the school profits from affiliate commissions or financial partnerships with those suppliers.

7. Functional Reduction of Course Access Lifespan
Inflated Expiration Timelines:

While courses are marketed with a 2-year access expiration date, the actionable time available to the student is drastically shorter due to email delays.

8. Compounded Delays:

The combination of delayed response times, inadequate instructional feedback, and the time required to re-order and ship alternative ingredients makes it functionally impossible to finish the curriculum within the advertised period.

8. This course requires a massive time commitment, so think twice before buying.

They are claiming that my account is not genuine because I did not use my full name. However, you will likely begin to experience issues with the course after the initial 30-day period.

15 August 2026
Unprompted review
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Reply from Formula Botanica

Hello Yamilet,

This review was submitted without verification of a student account, and we have been unable to find any record of a student of this name, or of any of the issues you describe being raised with our team. If you have studied with us, please email hello@formulabotanica.com and we will locate your records and look into this properly.

We do take feedback seriously and we would welcome the chance to investigate. Several of the points raised do not reflect how our courses are structured or delivered. Our diplomas range from 70 to 130 study hours with two years of access, and they are entirely self paced, so there is no requirement to complete within a set window.

Without a student record we cannot check any of the specifics, and on the information available we are not able to verify this as a genuine account of studying with us. If that is wrong, we would sincerely like to know, and we will investigate anything raised with us. Please do get in touch.

Kind regards,
The Formula Botanica Team

Rated 5 out of 5 stars

What stood out most was how organized Formula Botanica is

What stood out most was how organized and methodical Formula Botanica is. The videos, video notes, and course materials were structured in a way that was genuinely enjoyable and easy to absorb, and the teaching technique made complex formulation concepts easy to follow. Although I wasn't able to attend every live session, the ones I did join were constructive and valuable, and I got the best out of them. Overall, the quality and consistency of the teaching approach is something Formula Botanica is clearly doing very well.

18 August 2026
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Reply from Formula Botanica

Thank you so much for your thoughtful review. It's wonderful to hear that you had such a positive experience studying with us and enjoyed the course structure and materials, and live sessions. Best wishes, Amy & the Formula Botanica Team

Rated 5 out of 5 stars

A complete and rewarding learning experience

I have just completed the Diploma in Organic Skincare Formulation and I am genuinely very happy with the experience.

Before starting the course, there were several topics I thought I already understood quite well, but throughout the Diploma I realised there was still so much more to learn. The course is very complete and covers not only formulation techniques and ingredients, but also pH, preservation, safety, essential oil calculations, stability, labelling and branding.

I especially enjoyed the practical side of the course and the final assignment, which really brought everything together and challenged me to think more critically as a formulator. The tutor feedback was detailed, constructive and encouraging, and the student resources and community were also very helpful.

I finished the Diploma feeling much more confident, organised and capable of researching and making formulation decisions for myself. I enjoyed it so much that I am continuing my studies with Formula Botanica and I am already looking forward to starting the Advanced Diploma.

A very rewarding learning experience that I would happily recommend to anyone serious about learning natural and organic skincare formulation.

12 August 2026
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Reply from Formula Botanica

Thank you so much for your lovely review! We are so pleased to hear how happy you are with your experience studying with us. It's wonderful to hear that you gained so much from the Diploma and found the tutor feedback and support so helpful. We're also delighted that you're continuing your studies with us and wish you all the very best as you move on to the Advanced Diploma!
Best wishes, Amy & the Formula Botanica Team

Rated 5 out of 5 stars

I completed a certificate with Formula…

I completed a certificate with Formula Botanica that was very rewarding. I have subsequently signed up for additional studies as I found Formula Botanica to be a very positive school providing excellent support.

26 July 2026
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Reply from Formula Botanica

Thank you so much for your lovely review! We are so pleased to hear you had such a positive experience studying with us, and we're delighted that you've chosen to continue your studies with Formula Botanica. We look forward to supporting your throughout your continued studies!
Best wishes, Amy & the Formula Botanica Team

Rated 5 out of 5 stars

9 years already in Cosmetics formulation and I have not seen any other course as complete and full as Formula Botanica, Thank you for creating this syllabus Keep up your good work.

The course was full of all the information that a formulator needs and consolidated in one course all these formulas, tips, regulations were just super nice. Thank you, this is my second course and I will definitely take other courses too.

27 July 2026
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Reply from Formula Botanica

Thank you so much for your lovely review! It means a lot to hear such positive feedback from someone with so much experience in cosmetic formulation. We're delighted to hear that you've chosen to continue your studies with us and we look forward to welcoming you back for your next course. Best wishes, Amy & the Formula Botanica Team

Rated 5 out of 5 stars

What has made my experience grate is…

What has made my experience grate is the fact that the course material is well organize, detail and well explained. The interaction with the website is very friendly user and the customer service and staff are lovely to work with.

19 July 2026

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