McAfee Reviews 

A disgraceful company that uses aggressive tactics and unwanted notifications that interrupt your work and digital consumption. It operates like a virus or Trojan software itself. How ironic.

No longer a reputable company and it should be avoided.

Use’s sketchy techniques to advertise themselves. Also they have been linked to collecting data about you when u install they’re software.

3 times I have unsubscribed and still they persist in trying to get me to buy their rubbish products.

How are they still in business?

Keeps setting to Yahoo

Every time it does my search results are terrible.

Only idiots recommend Yahoo so McAfee must be idiots

Well within the cancelation period and they continue to hand me off to the next person who never cancels or refunds the product. This company used to be decent but are no longer. Filing a report with the FTC.

Still taking money from my bank account after cancelling with them nearly 15 years ago. You are reassured by mcafee it will not happen again and yet here I am having the same conversations about the same thing. They are a joke...

They are not trusted they accepted stolen credits and they don't show any responsibility

The most frustrating aspect of McAfee's software is that several times a day a pop up notofication will appear that pulls focus, so if you're in the middle of delicate edit in photoshop it takes you out the edit and to their pop up. To add to the frustration, this pop is there to just upsell their services, not to warn of a threat.

I contacted McAfee support to ask how I opt out of these pop ups to be told I can't.

If you're looking for Anti Virus, go anywhere else. I certainly won't be renewing.

I am actually gobsmacked that a firm of this size and stature's customer service could become so utterly appalling.
Despite agreeing to refund a duplicate subscription - which McAfee should have appropriate controls in place to prevent being created in the first place - two weeks ago, the guidance provided to initiate the refund was incorrect, I am being ghosted in my follow up enquiries, and speaking to an Agent via LiveChat today, I've had to regurgitate the whole experience again, only to get an equally unsatisfactory outcome, with the refund remaining outstanding.
I am at a point where McAfee will be on my personal 'do not do business with' list and once my existing products expire, I'll be cancelling all business with them.

Never get mcafee they are useless!
I payed for mcafee service for 5 years only to find out they never even had any information about me or what they were supposed to be protecting!!!
Of course, I canceled their service once I found out and then. Since then , I have constantly received text messages about how my protection was going to get canceled from numerous websites that aren't them but connected to them!!!
They are the scammers that they are supposedly supposed to protect you from!!!
Nothing but a scam with a legitimate sounding name!!!

Terrible process for auto renewal. They double charged me, and so for have logged over 6 hours trying to get it fixed with customer service. Ironic that a “security software” company needs to have a fraud complaint filed with AMEX to get this resolved.

Came preinstalled on my new laptop. Immediately uninstalled because I already subscribe to another service. Keeps popping up anyway and, infuriatingly, keeps changing my default search engine to yahoo!
I have consulted several guides on how to remove it but I can't seem to get rid of it. It is not listed as a running process or an installed program but it's still there.
McAfee is not anti-virus software, it is a virus.

I am writing this review to publicly expose the shocking lack of ethics and unprofessionalism displayed by McAfee customer support, specifically Agent Alvaro, on September 5, 2026.

McAfee automatically charged an annual renewal to my credit card yesterday without prior clear notice. When I tried to log in to manage my subscription, McAfee's system blocked my access, stating that my password had expired and demanding a one-time passcode (OTP) sent to an old email address (ekdns21cnate.com) that had already been permanently deleted.

I contacted live chat support to resolve this issue and request a full refund under McAfee's official 60-day money-back guarantee policy. Here is what Agent Alvaro did:

1. Circular Demands: Despite being repeatedly told that the registered email was permanently inaccessible, Alvaro refused to offer any alternative verification and kept insisting on details only accessible from inside the locked account (order number, exact product name, expiration date).
2. Victim-Blaming: When I explained that I could not retrieve those numbers without logging in, Alvaro condescendingly blamed me, asking: "If you knew your email was connected to McAfee, why did you delete your email account?"
3. Refusal of Payment Verification: I offered standard billing verification data—including my card approval code, cardholder name, exact timestamp, and card digits—which any legitimate billing department uses. Alvaro completely dismissed it.
4. Falsifying Ticket Resolution: To avoid escalating the case or impacting internal metrics, Alvaro unilaterally terminated the chat at 2:58 PM with the statement: "Since you don't have any more queries, I will record the details and close the conversation considering the issue successfully resolved."

Nothing was resolved. My account remains locked, the unauthorized charge has not been refunded, and the representative simply hung up on a paying customer.

I have retained the full transcript of this entire conversation as concrete evidence and can provide it immediately upon request. I am initiating a formal chargeback dispute through my card issuer (NH Card) and filing a complaint with consumer protection agencies.

My divorce was easier than breaking up with McAfee

I cancelled my subscription to McAfee more than a year ago. They recently in July 2026 auto renewed my subscription and withdrew $94.94 from my checking account. I had this account listed with an old email address which no longer exists. Called customer service 3 times and no one there could help me. It seems like they want to discourage you from canceling. This company is useless. I had to eat the $94.94. My bank issued me a NEW card so McAfee cannot auto renew anymore in the future. They are a worthless company. The three agents I spoke with barely spoke English. I see a lot of negative reviews with the same issue.

Public Awareness Post: McAfee Auto-Renewal Warning⚠️ CONSUMER ALERT: Check your credit card statements for unexpected McAfee charges, even if your account expired years ago!On July 13, 2026, McAfee automatically charged my credit card $225.99 for a subscription that had officially expired back on July 19, 2023.How did they charge me without my new card details? Banks use a system called "Account Updater Services." This system automatically shares your new card numbers and expiration dates with merchants who have recurring billing on file. Because McAfee leaves your auto-renewal active even after a subscription expires, they can pull money from your brand-new card years later without your explicit consent.If you have ever had a McAfee account, please take these steps immediately to protect your money:Log into your account and manually toggle Auto-Renewal to OFF (just letting the subscription expire or removing your card info visually does NOT stop the billing token).Contact McAfee support immediately if you see a charge; they have a 60-day refund window for automatic renewals.Call your bank or credit card company and explicitly ask them to block/revoke the merchant token for McAfee so they cannot use the automatic updater system against you.Please share this to save your friends and family from a massive, unexpected $225 fee!

Just one huge scam! They offer free trial, but if you forget to cancel before the free trial is over you're money is lost. Talk about flushing money down the drain!! And they offer no refunds for changing you're mind. That money back guarantee is one huge scam! Save you're money and buy something you actually need instead!

This company no longer supports or values its customers. It's website(s) is terrible to navigate. You can call customer service all day long without reply. AI generated (rubbish) responses are all that are available.
How this firm has declined over the past eight years is appalling.

When I purchased my new HP, it came with McAfee which I did not activiate, nor use in any way. When it expired, I unsubscribed to the notices, waited, but was not removed from their mails. I replied and threatened to start writing nasty reviews. To their credit, a McAfee representative contacted me and told me he had removed my information. But, NO, weeks later I am still getting McAfee solicitations every 2-3 days so I will start writing nasty reviews - this is #1.

I used an online company to do a broadband speed test and somehow inadvertently clicked on an ad or something from Mcafee. Now I have constant pop ups saying my PC is infected with a virus. I did a scan with Windows Defender and nothing was detected but I just can't get rid of the pop ups. I am so sick of this company, surely Trading Standards or someone can do something about this.