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CST Training Reviews 

10,727
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 3,752 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable, professional, and patient instructors who make complex course materials easy to understand, keeping everyone fully engaged throughout the training sessions. Consumers often highlight that user platforms and online environments are extremely simple to navigate, ensuring a smooth, supportive, and stress-free learning process from start to finish. People note that trainers provide great feedback and promptly answer questions, making every participant feel at ease during the classes. Some reviewers were not happy with a few logistical details, noting that reminder messages felt repetitive, arrival times were restrictive, and pre-course information forms were unusually long.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the exceptional knowledge, patience, and... See more

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the booking process is simple... See more

Service

Users describe positive interactions with service, highlighting that tutors and assessors provide thorough... See more

Customer service

Consumers find customer service to be exceptionally helpful, with reviewers frequently praising the clear... See more

Quality

Reviewers express great satisfaction with the quality of the training, noting that the courses are highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The tutor was very knowledgeable and put information across so you could understand him.He also helped with using bookmarks etc while going through the citb e-book. I'm not the greatest on computers... See more

Rated 5 out of 5 stars

CST weekend refresher, for busy builders. Sharon our tutor did a great job keeping the course on track and covered all the relevant stuff and certainly helped imprint the wording citb use and want... See more

Company replied

Rated 5 out of 5 stars

Working with CST Training and Paul Gascoyne has been an absolute pleasure, Paul made me feel at ease with taking on my NVQ L6, all the tools are available and easy to use making it simple uploading... See more

Company replied

Rated 5 out of 5 stars

Just finished my SMSTS course with Roger Pitt as tutor and couldn't recommend it enough. Roger explained everything in great detail and made sure to answer any questions along the way, he was also... See more

Company replied


Company details

  1. #4 of 125 best companies in Educational institution

About CST Training

Written by the company

CST Training logo

At CST Training we enable workers and businesses to gain the qualifications they need to develop their careers and potential.

Our innovative solutions to NVQs, E-learning and many other qualifications create a flexible, accessible and simple learning experience that ensures our candidates and clients progress in their educational journeys whilst continuing in their careers.


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Construction

NVQs for CSCS Cards
Our Construction NVQs ranging from Levels 2 - 7 allow experienced workers to gain a qualification that recognises their skills and knowledge and allows them to apply for the appropriate level of CSCS card.

CITB Site Safety Plus Scheme
Delivered remotely and in the classroom, we offer the CITB Site Safety Plus courses across a huge range of date availability for those looking to advance their careers and solidify their knowledge on construction site safety.

Health and Safety

IOSH Courses
Our remote and classroom IOSH Managing Safely courses allow learners from any sector to gain the skills to manage their teams and environments safely.

NVQs
Our health and safety level 3, 6 and 7 NVQs demonstrate the capabilities of our learners and provide them with an internationally recognised qualification.

Business Leadership and Management

PRINCE2®
We offer both 6th Edition and Agile Prince2 courses, advance your Project Management career with this globally recognised framework and methodology.

ILM Qualifications
Take the next step in your management career with our ILM qualifications levels 2 to 7. Designed to establish your current skills and develop your potential, these courses use a variety of learning methods and assessments.

CMI Qualifications
We deliver CMI qualifications in Management & Leadership, Coaching & Mentoring, Professional Consulting and Project Management.


Contact info

4.9

Excellent

TrustScore 5 out of 5

11k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(10,727)

3,678 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

John was a fantastic tutor

John was a fantastic tutor — extremely knowledgeable, approachable and very helpful throughout the course. He explained everything clearly and in a way that made the information easy to understand and, more importantly, actually sink in. He was a pleasure to learn from and made the whole course enjoyable. I genuinely hope any future courses I attend are delivered by someone as knowledgeable, patient and supportive as John. Highly recommended

22 September 2026
Unprompted review
Rated 5 out of 5 stars

Recently completed TWC course found it…

Recently completed TWC course found it very interesting and the instructor Lee Belcher - was really good professional thorough and very knowledgeable, course was very interacting and the group was very good and helpful. Very impressed by CST training will look into more courses in the future highly recommend.

22 September 2026
Unprompted review
Rated 5 out of 5 stars

TWC Course

TWC Course, good content, Lees a great teacher too, learned a lot and look forward to putting it into practise.

22 September 2026
Unprompted review
Rated 5 out of 5 stars

Level 3 Moving Loads

The journey to complete my Level 3 in moving loads was made easier and stress free with how CST conducts there training. I was allowed time to gather the information, resource the information and submit when I was ready in between constant rotations for my job role.
They was always on hand to help when needed and checked in with emails to ensure there was no issues.

I recommend them to anyone who is looking for personnel development to engage with them to see what is offered.

22 September 2026
Unprompted review
Rated 5 out of 5 stars

Great Course

Completing the SMSTS course with CITS was a thoroughly enjoyable and valuable experience. The course was extremely informative and gave me a much stronger understanding of health and safety, site management responsibilities, and the importance of maintaining high standards within the construction industry.

Throughout the course, I gained valuable knowledge in areas such as risk management, safe systems of work, hazard identification, health and safety legislation, site organisation, planning and effective communication. It also helped me better understand the level of responsibility that comes with managing construction activities and the importance of creating a positive safety culture on site.

One of the most valuable aspects of the course was how relevant the information was to real working environments. It wasn't simply about learning information to pass an assessment; it provided practical knowledge and principles that I can apply throughout my career.

I found the training provided by CITS professional, engaging and well delivered. The course encouraged me to think more carefully about the importance of planning, leadership, communication and taking a proactive approach to health and safety.

Overall, I am extremely pleased to have completed my SMSTS course with CITS. I learned a great deal, enjoyed the experience and feel much more knowledgeable and confident as a result.

I would highly recommend the course to anyone looking to develop their career within construction management or improve their understanding of site health and safety. It was a fantastic learning experience and an important step in my continued professional development.

18 September 2026
Unprompted review
Rated 1 out of 5 stars

Be very careful with them!!!

Be very careful with them!!!!
I cannot give - 5 stars cause that will be my review...
This company focus is for you to do not pass the test, it's focused is money extorsion, for you to fail and re-book...
Course is just bulk materials you can read on your own not to pass the test!!!

19 September 2026
Unprompted review
Rated 5 out of 5 stars

SSSTS Training

The experience was good, as it covered what was required, and also expanded on previous knowledge.
The team exercises were beneficial as well.

21 September 2026
Rated 5 out of 5 stars

I’ve just completed the 5-day SMSTS…

I’ve just completed the 5-day SMSTS training course with CST Training in London and found the whole experience very positive.

The assessor, Rodger Pitt, was clear and professional in delivering the necessary information throughout the week. He was very knowledgeable and took the time to explain the topics in a way that was easy to understand and relate to real-life situations on site.

The course was well structured, informative and engaging, with plenty of opportunities to ask questions and discuss experiences from within the construction industry. Rodger created a relaxed learning environment while still ensuring that all of the important areas required for the SMSTS qualification were covered.

I would definitely recommend CST Training to anyone looking to complete their SMSTS, and I’d like to thank Rodger for his time, knowledge and guidance throughout the week.

Joe - Ruddy joinery

21 September 2026
Unprompted review
Rated 4 out of 5 stars

Good online training company

Good online training company, did the SMSTS course over 5 weeks so one day a week, not the same tutor each week but overall worked well although intense as reliant on being online all day.

21 September 2026
Rated 5 out of 5 stars

Good all rounder

Good SMSTS course, delivered by knowledgeable, engaging and sometimes funny trainer. By chance- I was in a good class of 11 students.

14 September 2026
Unprompted review

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