4,307,966 total
Evri are Very reliable and they go above and beyond to make sure that your parcel arrive to you on time or to the nearist to the Date, You can also track them where they are on the map to see how close they are to you - Im very Pleased with there performance. Thank Q Evri
Date of experience: 17 September 2024
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Rubbish company Evri worst company in parcel delivery business. They missed up my parcels twice now and when you call them you will never be able to talk to anyone and when you chat is a computer software chatting with you and will get your parcel information wrong although you provide tracking number correctly. You cannot get anywhere with them and your parcel for sure will be going back to the seller even if seller is not in UK. With evri say good bye to your parcel or take a day off especially to receive your parcel.
Date of experience: 18 September 2024
I’ve already been sent this and I done a great review for Evri so confused why I’m getting it again? This is happening for other companies as well that I’ve already done the reviews for them ?
Date of experience: 14 September 2024
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Our Evri Courier, Katy, is very friendly, polite and efficient. She is a lovely lady and always has a smile even in the worst weather. She is a credit to your Company!! 10/10!!! 😀🤩
Date of experience: 15 September 2024
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
I was returning a 50 inch tv that came damaged fraser group arranged for Evri to collect it as a return. I had to wait over a week for collection then today a small car came to collect it it didnt fit in car. The lady said her husband worked gor Evri and she would get him to collect in a van. Nobody turned up and then on evri app it said it was collected as not packaged up properly i had put it in original box securly packed. It was there fault as to small veichle
Date of experience: 18 September 2024
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
I booked a return for a jd Williams parcel.It should have been collected on Monday 16th Sept.Despite my being at home the courier left without taking parcel saying I was not at home.I received an email stating the parcel would be collected next day.it is now Wednesday night and the parcel is still here.I must add this is not my usual courier Tracy,who is excellent.
Date of experience: 15 September 2024
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
This company has been delivering my parcel from Shein they go beyond to keep your items safe. Thank you Evri
Date of experience: 17 September 2024
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
I used to have a good Evri courier who delivered and collected parcels on time and was able to follow instructions. Unfortunately he seems to have left as the current one is useless. They failed to collect a parcel and I have contacted Evri via chat multiple times. They say they will escalate it but I am yet to hear anything or have the parcel collected. I have been waiting 3 weeks! Absolutely useless.
Date of experience: 31 August 2024
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
Always leaves parcels in vestibule and if he has been he closes the front door, met him once, very pleasant!
Date of experience: 14 September 2024
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
I actually used evri as a courier to return a splash back I had bought but needed sending back …..
evri collected it and I awaited my £145 refund ..
I received an email with photographs from the company I had bought it , the splash back had arrived , shattered into pieces . Therefore no refund
Trying to contact Evri is literally a JOKE , you send emails as there isn’t a contact number and clearly they choose to ignore them , several times over …
So thanks Evri I paid you £16.00 to return my parcel and I am now £161.00 out of pocket !!!
Date of experience: 08 August 2024
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
I had a wonderful experience with Evri and I would highly recommend this service. Evri never lost any of my parcel I was so pleased with the service, Thank You x
Date of experience: 14 September 2024
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Delivery always on
time by a very cheerful Courier. Always has a smile and good sense of humour!! Brightens my
day.
Date of experience: 18 September 2024
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
The guy who delivers on my route always smiling. Knows my hiding place. Never late. Parcels are handled with care.
Date of experience: 15 September 2024
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
You have delivered my parcels for a considerable long time, and I can say I don’t think I have ever had a problem thank you,good service and pleasant couriers
Date of experience: 17 September 2024
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
My product was delivered very quickly and I was glad because I wanted to see if it fits well before my event coming up
Date of experience: 18 September 2024
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Our regular driver Sue is an absolute asset to your company. We never have any issues with delivery with Sue
Date of experience: 17 September 2024
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
First class Jacqueline who deliverers to us is always on time really nice lady helpful always smiling
Date of experience: 15 September 2024
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
This company seems to employ such really nice, polite gentlemen, always in a nice frame of mind and courteous.
Date of experience: 15 September 2024
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Always on time respectful of our parcels and our property, same delivery guy Graham...really nice guy
Date of experience: 18 September 2024
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Never had any issues with this company. The delivery man is always on time and is very reliable and trustworthy 👌
Date of experience: 14 September 2024
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
