Avoid at all costs, this is a scam Company. Received my order of 2 x Linen Oxford shirts after 3 weeks, the quality is an absolute joke, they are not Linen just some crappy fancy dress costume materia... See more
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I ordered a dress from here. Shipping took a month to come when said it would 7-9 working days. The material was cheap and was fraying. I asked for a return but could only get 10% back. Of ordering an... See more
Company replied
Shoddy cheap damaged rubbish from China, with a marked up price. Waffle about returns costs being my obligation (more expensive than item) and only 10% refund offered. Item sent from the UK!! Absolute... See more
Company replied
Honestly what is up with the website lag?! It took a full 30 minutes to place my order even though I knew exactly what I was looking for. Having to wait 30 seconds for every single click was a total n... See more
Company replied
1.9
Poor
20 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 64% of negative reviews
Typically replies within 1 week
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Avoid at all costs
Avoid at all costs, this is a scam Company. Received my order of 2 x Linen Oxford shirts after 3 weeks, the quality is an absolute joke, they are not Linen just some crappy fancy dress costume material. Total rubbish
21 September 2026
Unprompted review
Scam and a con and I’m angry as F*…
Scam and a con and I’m angry as F* scumbags took money and no items turned up !! Absolutely fuming this can happen in 2026 ! Money back or I’ll come and get it when I find you
22 August 2026
Unprompted review
My order has not arrrived the customer…
My order has not arrrived the customer care number doe’s not Conect they don’ reply to emails its a scam Company
22 July 2026
Unprompted review
I ordered a dress
I ordered a dress, when it eventually arrived it was completely different to the dress on the website. I emailed to return the dress a week ago and have had no response from the company what so ever. What a scam
10 June 2026
Unprompted review
I ordered a dress from here
I ordered a dress from here. Shipping took a month to come when said it would 7-9 working days. The material was cheap and was fraying. I asked for a return but could only get 10% back. Of ordering anywhere other than Netherlands, I wouldn’t buy from here as there’s no garuntee a refund if your order isn’t what expected. Customer service was friendly but that’s about as good as it gets. Definitely won’t be buying from here again.
13 May 2026
Unprompted review
Reply from Elymore
Hi Cerys,
We’re truly sorry to hear about your experience, and we sincerely apologize for the delay in shipping, as well as the quality concerns you’ve mentioned with the dress. This is certainly not the standard we aim to provide, and we completely understand your disappointment.
We also apologize that the resolution offered did not meet your expectations. Your feedback has been taken seriously, and we appreciate you taking the time to share it with us.
Please do reach out to us directly again if you’re open to it — we would really like the opportunity to review your case once more and find a more suitable resolution for you. We genuinely care about improving your experience and would like to help resolve this properly.
Thank you again for your feedback, and we’re sorry we let you down this time.
Warm Regards,
Elymore Team
Honestly what is up with the website…
Honestly what is up with the website lag?! It took a full 30 minutes to place my order even though I knew exactly what I was looking for. Having to wait 30 seconds for every single click was a total nightmare. Luckily the dress is pretty and it arrived fast but I almost gave up on the whole thing. I can see this being a huge dealbreaker for a lot of people if it isn't fixed..
14 March 2026
Unprompted review
Reply from Elymore
Hi Logan,
Thank you so much for your honest feedback—we really appreciate you taking the time to share your experience.
I’m very sorry to hear about the lag you encountered on our website. That definitely isn’t the kind of smooth shopping experience we aim to provide, and I completely understand how frustrating that must have been, especially when you knew exactly what you wanted.
On a positive note, I’m really glad to hear that you love the dress and that it arrived quickly—that truly means a lot to us.
Please know that your feedback has been shared with our technical team so they can look into this and improve the website performance. We absolutely agree that this is something that needs attention.
If there’s ever anything we can assist you with directly to make your experience easier, don’t hesitate to reach out—we’re always here to help.
Kind regards,
Elymore Team
Would have rated zero if possible
Would have rated zero if possible. Customers service from “Diana” is atrocious and very vague. She / it - as I suspect it’s a bot, doesn’t answer the questions and keeps sending links to Chinese tracking apps that require subscriptions.
Deliver time is snail paced and when you try and return the item as it’s arrived too late for its purpose they charge for the return back to China!
YOU USE THIS COMPANY AT YOUR OWN RISK 😡
**Elymore replied to the review above offering to review the issue and came back with an offer to refund 10% of my costs as it would cost more to return the item than I paid for it. I already had to purchase a second item from another company as their delivery was outside of what they state. This they said was not their fault, it was down to the companies they use to ship the goods!**
14 April 2026
Unprompted review
Reply from Elymore
Hi Steve,
I’m truly sorry to hear about your experience, and I completely understand how frustrating this must have been—especially with the delay and the difficulty around returns. That’s certainly not the experience we want for any of our customers.
I’d also like to sincerely apologize if any of our previous responses came across as unclear or unhelpful. Please rest assured that we are here to assist you, and your concerns are important to us.
Regarding the tracking links, we only provide official carrier tracking pages, and they should not require any subscription. If you encountered anything like that, we’d really appreciate you letting us know so we can look into it further.
We understand your concerns about the delivery time and return process, and we would genuinely like the opportunity to make things right for you. Could you please reach out to us again with your order details? We’ll personally review your case and do our best to find a suitable resolution for you.
Thank you for your feedback—it helps us improve, and we hope to turn this experience around for you.
Kind regards,
Elymore Team
Do not buy from this company !!
Do not buy from this company !!! absolutely terrible, bought a dress for my daughter that when it came it looked nothing like what was advertised, the material was cheap and nasty,
they then only offered a £14,50 refund for a dress that was £45 , unless I paid £20 to return it !
absolute scam,
defiantly avoid !!!!!! i emailed the company to resolve the issue with no joy, disgraceful
9 April 2026
Unprompted review
Reply from Elymore
Dear Katy,
We’re truly sorry to hear about your experience, and we completely understand how disappointing and frustrating this must have been—especially when the item didn’t meet your expectations.
This is certainly not the experience we want for our customers, and we sincerely apologize for how this has made you feel. We always aim to provide clear resolutions and support, so it’s concerning to hear that you feel your issue wasn’t properly resolved.
Please kindly reach out to us again directly with your order details so we can take another look and work towards a better resolution for you. We genuinely want to make this right and ensure your concerns are properly addressed.
Thank you for your feedback—it’s very important to us, and we hope to have the opportunity to assist you further.
Warm Regards,
Elymore Team
Do not buy from this company
Do not buy from this company.
The items I received were very poor quality and looked nothing like the photos on the website. They also claim to ship locally, but the products are actually shipped from China.
When I tried to return the items, the process was made impossible. I requested a return and was told it would be “too expensive” to ship back, so instead they offered only a 10% refund. This is completely unacceptable.
They refuse to provide a proper refund and make returns extremely difficult. I would not recommend buying from this site.
27 March 2026
Unprompted review
Reply from Elymore
Hi Hollie,
We’re very sorry to hear about your experience, and we truly regret that the items did not meet your expectations. This is certainly not the impression we want to leave, and we completely understand your frustration.
Our intention is never to make returns difficult, and we sincerely apologize if the process felt that way. We always aim to offer the most practical solutions available, especially when international return shipping costs can sometimes be quite high.
Your feedback is very important to us, and we would genuinely appreciate the opportunity to make this right. Please reach out to us again directly so we can review your case further and provide alternative solutions tailored to your concerns. We’re here to help and would really like the chance to resolve this for you.
Warm Regards,
Elymore Team
Terrible company
Terrible company. Terrible quality and standard. They ship from China and if you want to return something you have to pay costs and fees more than the price of product. Would avoid at all costs.
26 March 2026
Unprompted review
Reply from Elymore
Hi Dani,
We’re truly sorry to hear about your experience and sincerely apologize for any frustration caused. We take all feedback seriously and want to make things right.
Please reach out to us directly so we can fully understand your concerns and work with you to find a satisfactory resolution. Your experience matters to us, and we want to ensure you feel supported.
We look forward to hearing from you.
Warm Regards,
Elymore Team
Bad quality, wrong size! Delivery took weeks
I am very disappointed with this company! I’ve bought a jacket from them online. The delivery said that is free to UK address.
Unfortunately the jacket travelled all the way from China so took over 2 weeks with very little information on tracking. Had to email the company to ask about the parcel worrying that got lost. The worst was that when the jacket finally arrived it didn’t at all looked like the jacket on the website!
Very bad quality product for £45, the size is not accurate at all. The jacket is tiny even though I have ordered a size M for a buggy look. When I tried to contact Elymore to find out the process of refund or exchange I have been told it will cost over £20 + additional fees as it has to be returned to China. None of the info is given to you when you purchasing or even on their website under terms & conditions. Seeing free delivery to UK you would believe it will be also easy & cheap to return it or change it.
I am now left with expensive jacket that looks like few pound worth fleece.
Elymore emailed me that all they can offer is 10% back to me which is about £4,50 as they do not recommend change to bigger size or return it as is going to cost me a lot of money!
Don’t buy anything here! These days when we shop online and are unable to see the fabric or try the item first the flexibility to return is crucial. I am shocked that companies like Elymore can get away with it! I write this review to worn next clients!
Do not buy anything from them!
17 March 2026
Unprompted review
Reply from Elymore
Dear Ewa,
I’m really sorry to hear about your experience, and we truly understand how disappointing this must have been. This is certainly not the impression we want you to have of our products or service, and we sincerely apologize for the frustration caused.
We take feedback like yours very seriously, and we’d really like the opportunity to make this right. Please contact our support team directly and let us know your order details so we can escalate your concern for further review. Our team will carefully assess your case and work towards a more suitable resolution.
We appreciate you bringing this to our attention and hope we can turn this experience around for you.
Warm Regards,
Elymore Team
The sizing is a bit off for sure.
The sizing is a bit off for sure.. Everything I got is tighter than I would like it to be
12 February 2026
Unprompted review
Reply from Elymore
Hi Aoife,
Thanks so much for your feedback — we really appreciate you sharing your experience. We're sorry to hear the sizing felt tighter than expected. Please feel free to reach out to our support team so we can assist you and look into this for you. We're always happy to help!
Warm Regards,
Elymore Team
I ordered a dress when it arrived it…
I ordered a dress when it arrived it was poor quality. I wanted to return it and was told it would cost me 20-25 pounds as it needed to be shipped back to China. I was then offered a 10% refund. Would not use again
12 March 2026
Unprompted review
Reply from Elymore
Hi Rebecca,
We’re truly sorry to hear that the dress did not meet your expectations.
If possible, we kindly ask that you reach out to our support team again directly, so we can review your case and assist you further. Our goal is always to support our customers and work toward a fair resolution whenever there is an issue.
We would really appreciate the opportunity to look into this for you again and help in any way we can.
Warm Regards,
Elymore Team
DO NOT BUY FROM THIS COMPANY
No mention anywhere on the website that clothing comes from China, jacket i ordered was cheap and shoddy, literally looked like it had been made for a couple of pounds and I paid £ 50 for it!! Tells you everything when they offer to send you another one free of charge and to keep the original! When I said I wanted a refund, got told shipping to China would probably cost as much as the crappy jacket so offered me a 10% refund!!! Absolute scam, DO NOT BUY FROM THIS TOTAL SCAM COMPANY. The jacket looks NOTHING like it does on the website. It was meant to be faux leather and just looks like the cheapest plastic money can buy, it is absolute rubbish. These people are just basically stealing money from you
21 February 2026
Unprompted review
Reply from Elymore
Hi Julie,
We’re very sorry to hear about your experience and sincerely apologize for the frustration and disappointment this has caused. This is certainly not the experience we want any customer to have, and we truly regret that the item did not meet your expectations.
Please contact our customer support team with your order details so we can review your case carefully and work with you to find a fair resolution. We genuinely want to make this right and appreciate the opportunity to assist you.
Warm Regards,
Elymore Team
Shoddy cheap damaged rubbish from…
Shoddy cheap damaged rubbish from China, with a marked up price. Waffle about returns costs being my obligation (more expensive than item) and only 10% refund offered. Item sent from the UK!! Absolutely steer clear. ANOTHER RIP OFF SCAM SITE
28 January 2026
Unprompted review
Reply from Elymore
Hi Peter,
We’re very sorry to hear about your experience and sincerely apologize for the frustration and disappointment this has caused. This is certainly not the experience we want any customer to have.
Please contact our customer support team with your order details so we can review the situation carefully and work with you to find a fair resolution. We truly value your feedback and want to make things right.
Warm Regards,
Elymore Team
If I could put 0 stars I would
If I could put 0 stars I would, the quality of the coat I bought was awful and when trying to return it they said I would cost me £20 plus extra as it need to be returned to China. Total scam
I have checked and it doesn’t say it will need to returned to China, the package came from London !!!
9 February 2026
Unprompted review
Reply from Elymore
Hi Sharon,
We’re very sorry to hear that your experience has been disappointing. Please reach out to our customer support team with your order details, and we’ll be happy to review everything and assist you personally.
Warm Regards,
Elymore Team
I would NOT recommend buying anything…
I would NOT recommend buying anything from the online shop, it is mostly a scam, the items received are not the items bought online and to top of the extremely bad experience, they offered just 10% back and said the return fee would add up to the cost of the coat which is £100!!! DO NOT BUY FROM HERE!
30 January 2026
Unprompted review
Reply from Elymore
Hi Lily,
We’re truly sorry to hear that your experience hasn’t met your expectations. Your satisfaction is very important to us, and we’d love the chance to make things right. Please contact our customer support team with your order details, and we’ll carefully review your case and work with you to find the best possible solution.
We appreciate your patience and the opportunity to assist you, and we’re committed to ensuring a smoother experience for you moving forward.
Warm Regards,
Elymore Team
Poor quality
Poor quality, item has come from China and is very poor quality.
Pictures on the website don’t tell the full story
Very hard to return the item as well
Save your money look elsewhere
3 January 2026
Unprompted review
DO NOT BUY FROM HERE
Poor quality, long shipping times (4 WEEKS!) and overpriced beyond belief. Thought I was buying a decent Jacket for £60 but could have got the same quality in Primark for a tenner. DO NOT BUY FROM HERE!
12 January 2026
Unprompted review
Good quality products
Good quality products. Found Elymore online and ordered, delivery came within a few days. Quality of the goods are great.
2 December 2025
Unprompted review
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