Travel House UK Reviews

9,991  Excellent
TrustScore 5 out of 5

4.8

In the Travel agent category

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Rated 5 out of 5 stars

Good experience with UK Travel House

I recently used UK Travel House for booking my upcoming trip, and I am very happy with the service! Ali Ahmed, our agent, went above and beyond to help us find the best deals and accommodations. He was incredibly professional, knowledgeable, and attentive to our specific needs, ensuring every detail was perfect. Ali was always quick to respond to our questions and kept us updated throughout the booking process. I felt like he genuinely cared about making our travel experience smooth and enjoyable. I highly recommend UK Travel House and Ali Ahmed to anyone looking for exceptional service and hassle-free travel arrangements.

Thank you, Ali, for making our trip planning stress-free and exciting!

Date of experience: 09 November 2024


Rated 5 out of 5 stars

I am highly delighted with Gordon…

I am highly delighted with Gordon Smith, he's so incredibly efficient and also willing to help to get you the best price, "can't pay at once", he will assist you to split the payments into affordable instalments and his words conform his work. I'll give 10 out of 10 everyday.

Date of experience: 03 September 2024


Rated 5 out of 5 stars

Travelhouse Bookings

Travelhouse Bookings

I have used Travelhouse before to book airtickets to South Africa. I dealt with Joseph this time and found him extremely helpful and attentive. He understood what I wanted and came up with flights to accommodate. He is a very personable young man and definitely went the extra mile to ensure I was happy. I will definitely use Travelhouse again and hopefully get hold of Joseph.

Date of experience: 06 November 2024


Rated 5 out of 5 stars

Saudi Arabia

I booked a holiday to Saudi Arabia with the salesman Sajid. He was very good and helpful, and overall the service was excellent. I was skeptical at first, but now I know Travelhouse is a reliable company. For my future needs, I will definitely be considering them when travelling abroad as should you guys.

Date of experience: 29 August 2024


Rated 5 out of 5 stars

Sean Harrison was amazing!

Sean Harrison was handling my air ticket, it was very smooth and pleasure to talk to him. He was so helpful in every way, Thank you Sean. May God bless you.

Date of experience: 07 November 2024


Rated 5 out of 5 stars

Fantastic experience working with…

Fantastic experience working with shirley! She made planning my trip effortless, offering great recommendations and seamless booking. Communication was clear, and every detail was taken care of. Highly recommend for anyone looking to make their travel experience stress-free and enjoyable!"

Date of experience: 09 November 2024


Rated 5 out of 5 stars

Highly recommend

Judy Wise was very respectful and patient with me as i tried to book my flight home. My experience with travelhouse was beyond exceptional,i highly recommend.

Date of experience: 04 November 2024


Rated 5 out of 5 stars

This is the second time that I m…

This is the second time that I m booking with Travel House UK . To be honest I also refered a friend called Jane she used the same platfom in booking for her husband trip and received the same kind and very proffessional service in her booking . We would also like to recommend that you keep up with good customer care and timely service . I have had calls to you Travel agency but I liked the service that I got from Nicole Harrison and the patience that she has had in explaining how we can manage our travel and in trying to select affordable services for all my bookings.

Date of experience: 28 October 2024


Rated 5 out of 5 stars

Brilliant customer service

We booked our Umrah trip with brother Muhammad Sajid Shad. We recently went for Umrah with an elderly mother and a baby. He has organised everything very well from the beginning of our trip till the end. He stayed in touch throughout our trip and guided us everything. We were all happy with the accommodations, ground transportation and ziyarat. Everything went smooth alhumdulillah. I will definitely be recommending to book from him to family and friends. Thank you brother Muhammad. May Allah bless you with many more success. Innsha’Allah

Date of experience: 04 October 2024


Rated 1 out of 5 stars

Very bad Service

Poor service wouldn’t let me change name on tickets. I am still 5 weeks away from booking made an error while booking. This is an Indian call centre in by Simon Clark. I tried many times asking them I even said I will pay for the change they refused. I would advise customers be very careful as they are obviously very dodgy and don’t care that you will lose your money. I even asked for full refund they also refused.

Date of experience: 20 September 2024

Reply from Travel House UK

Hello Bravo Alpha,

Thank you for sharing your feedback. We understand your frustration regarding the name change on your tickets.

To help us investigate this further, could you please provide us with your booking reference number?

We also want to clarify that we are TravelHouseUK, with branches on Percy Street and Romford Road. We do not have any Indian call centers. This may indicate that you have contacted a different travel agency.

If you could confirm that you have indeed booked with TravelHouseUK, we will be happy to look into your case and assist you further.

Sincerely,

The TravelHouseUK Team


P.S: We want to clarify that name changes on airline tickets are generally not permitted by airlines. This is a standard industry practice, and not a policy specific to any particular travel agency.


Rated 5 out of 5 stars

My experience was so great with

My experience was so great with
Francis Newman, he helps me to understand some things easily explained it and really gives me choices and ideas that help me to chose what I want you are too good, appreciate your service to me, I will recommend my friends,family's members and colleagues and customers to you,keep it up your kindness.

Many thanks
Henrietha Tonto

Date of experience: 24 October 2024


Rated 5 out of 5 stars

Brian Green

Brian Green ! Great assistant. Very helpful, patient and kind . Thank you ;p

Date of experience: 07 November 2024


Rated 5 out of 5 stars

I was much impressed with Nicole…

I was much impressed with Nicole Harrison. She takes her time to on the phone to explain clearly to you. Gives you time to ask some questions where you don't understand. Thank you so much Nicole

Date of experience: 05 November 2024