V12 Retail Finance Limited Reviews

23,403  Excellent
TrustScore 5 out of 5

4.9

In the Financial Institution category

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Reviews4.9

23,403 total


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Rated 5 out of 5 stars

Such a relief to find a company giving the service you always hope for!

I haven't tried to contact this company before but from this morning's efforts I have nothing but praise.
The call a) didn't have a huge number of options to wade through as so many companies have, b) was answered quickly and c) best of all, I was speaking to an English girl who spoke wonderfully clearly and I could understand with no problem! My call was dealt with in a friendly and efficient manner. So pleased.

With details updated, I was then able to get onto the website and found a very clear format which was easy to navigate and gave all the information I needed.
I don't usually use loan companies but wouldn't hesitate to have a loan through V12 again.
Thank you and well done! :-))

Date of experience: 07 November 2024


Rated 5 out of 5 stars

I used to fund new boiler ,it was very…

I used to fund new boiler ,it was very quick easy .I literally applied on my phone while I was having a coffee on Saturday morning ,I got the yes in a few minutes Good communication and everything explained .

Date of experience: 05 October 2024


Rated 5 out of 5 stars

Via Vision Express

Via Vision Express it was just so simple. Just 2 pieces of information, BA and Address details... bish bash bosh... done. Answer arrive back in seconds.

Date of experience: 05 November 2024


Rated 5 out of 5 stars

Ref Martyn Coulbeck

Ref Martyn Coulbeck
Excellent service. Easy application. Used twice now and always been great.
Thank you V12.

Date of experience: 05 November 2024


Rated 4 out of 5 stars

Declined??

Well, if I am honest then I have to say I was surprised, disappointed and slightly embarrassed when my first application was declined.
Even though I had finance with V12 before.
After going to the bank to make sure there was no problem with my account and then reapplying to be put on referral until I had spoken to one of your agents.
Great since then.

Regards Robert Milne

Date of experience: 28 October 2024


Rated 5 out of 5 stars

Agreement was simple to set up

Agreement was simple to set up and payment date was adjusted to suit my salary deposits. Simple query using the messaging service was responded to promptly.

Date of experience: 05 November 2024


Rated 5 out of 5 stars

Thank you

Helped me out for finance for a machine and they were very good and fast at accepting me, thank you again.

Date of experience: 05 November 2024


Rated 5 out of 5 stars

helpful salesperson

helpful salesperson, knowledgeable. since been back and ordered another single mattress and hope to replace double mattress in the new year.

Date of experience: 05 November 2024


Rated 5 out of 5 stars

Great Product Easy Process.

The product itself is great value and process was very straightforward. I have used V12 Retail Finance before - and no issues at all. Thanks V12!

Date of experience: 03 November 2024


Rated 5 out of 5 stars

Guitar finance

Great communication. 2nd time I have used this firm for guitar purchases. Very easy to apply.

Date of experience: 05 November 2024