110,907 total
The one thing that I love about shopping at YOOX is that I can always be sure of the quality of their products. They never disappoint. I happily refer them to family and friends because of their quality.
Date of experience: 14 October 2024
Great products, easy process to order and track package.
Date of experience: 05 November 2024
The turtleneck by yoox was the second one I purchased but in a different color. I assumed the fit would be identical so I clipped the tags. When I put it on I could not get it over my head - too too tight.
Date of experience: 29 October 2024
A wide range of designers and nice prices.
Date of experience: 07 November 2024
I HAVE BEEN A CUSTOMER FOR OVER 15 YEARS AND I RECOMMEND IT BECAUSE I FIND THE BEST BRANDS AT THE BEST PRICES. THE SERVICE IS PERFECT AND MY PARCELS COME TO GREECE WITH VERY GOOD PACKAGING AND WITHOUT ANY DAMAGE.
Date of experience: 21 October 2024
Fantastic website with high quality brand clothes
Date of experience: 06 November 2024
The package with UPS was repeatedly delayed, with the delivery date changing up to five times. When I finally received it, the shoe box was torn, including the D&G box, which was disappointing since this was a gift for my friend. The surprise didn’t look good for presentation, and the shoes were scuffed upon arrival. The entire package didn’t meet my expectations, which is very upsetting.
Date of experience: 25 October 2024
Good quality boot made by Sonora. Smooth Transaction.
Date of experience: 02 November 2024
Still waiting for my order to ship even tho they billed me more than a week ago (BTW this is illegal in NJ where vendors cannot charge your card until item ships)
Customer service is NONexistent
Date of experience: 23 October 2024
Absolutely appalling customer service. After receiving a product that looked cheap and nasty I sent it back via UPS 7 weeks ago. It is 'stuck' in another country and there is an investigation. I was told this would take 8 business days it has taken 11 so far. They don't reply or update you - you have to do all the chasing. You can't get to speak to anyone in charge. I am essentially accepting I will lose my £150. Then they have the gall to send me a customer survey about my experience!
Date of experience: 25 October 2024
Yoox has the best pieces especially hard to find items at end excellent price. I always find something that is unique and fits my style.
Date of experience: 24 October 2024
Is good! Is not bad! But not the best!
Discontinued or past clothing models for designer brands, somtimes with small defect or sizing wrong because of tag not correct, but somtimes you get somthing that works and if not they have a good return policy.
Date of experience: 11 October 2024
Excellent customer service! I have returned my item and the refund has been prompt. I had 5 transactions with Yoox in total already and more to come as long as prices remain competitive.
Date of experience: 15 October 2024
i ordered 44 and yoox sent me 43 1/3. the return procedure it s very difficult.
Date of experience: 05 November 2024
Yoox prices went up since the buyout. We will never see 70%-80% so that was my last purchase to use my YOOX box.
Date of experience: 05 November 2024
The choice on Yoox is excellent, quality and look of the bought boots are great, delivery was fast, the packaging so thoughtfull, I simply loved it.
Date of experience: 07 October 2024
Orders are processed really quickly and items are always well packed. Shipping is speedy.
Date of experience: 28 October 2024
Since I discovered YOOX, I don't shop retail, even outlets - noone can beat these prices! I love the fact that I can buy Italian stuff - it's the best!
Date of experience: 20 October 2024
The package was superbly wrapped with love!
Date of experience: 04 November 2024
