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Trustpilot Reviews

302,556  Great
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

top review site

Finally, a company that took things seriously and created an amazing platform to rate almost everything! Trustpilot has helped me make decisions in so many situations, and I’m really glad to have a place where I can check honest reviews before making any big moves. Great job

Date of experience: 18 September 2024


Rated 4 out of 5 stars

Trustpilot :)

trustpilot is one of the best sites for you to see if a website is trusted. nevertheless, some scamming websites have people behind the screens writing fake reviews for their website to be trusted. never fall for these scams, look for a verified reviewer. but overall, trustpilot is excellent!

Date of experience: 18 September 2024


Rated 5 out of 5 stars

Trustpilot

Trustpilot? Trustworthy. Providing you don't write anything offensive, they will publish your review. It's sometimes the only way to prompt an underperforming or inept company to do what they promised when you bought something that turned out to be tat or with dire service. Recently, I returned 3 golf shirts which were terrible. Small to size and like wearing poly bags. That company graciously offered me the full refund after I'd chased them for 2 weeks but implied that they would do so if I changed my review to a more positive one. I got my refund after more than a month after loads of excuses then crucified them. I've been justifiably tough on some and very complementary on others. Fortunately, with most unfamiliar suppliers, I've read the reviews before entrusting them with my money. Trustpilot is therefore worth its weight in gold.

Date of experience: 16 September 2024


Rated 5 out of 5 stars

Random

I have never had any trouble using Trustpilot. I love reading all the reviews on here. I don’t use it often. But it gives good advice before ordering something from a particular pjace

Date of experience: 27 August 2024


Rated 5 out of 5 stars

Trustpilot is indeed trustworthy

If I need a job done Trustpilot is the place to go to see honest and constructive reviews so that I can make a decision as to what company to choose. Have made disastrous decisions in the past before I started using this service. No more!

Date of experience: 18 September 2024


Rated 3 out of 5 stars

No review of company response

No review of company response, You've 'hosted' a dispute that I've had with Toluna for more than a year. You advise me of responses, which might keep you off their back, but the responses are repetitive and meaningless, with no progress on the underlying issues of my complaint. What exactly is your purpose in having me rating them?

Date of experience: 19 September 2023


Rated 5 out of 5 stars

Trust pilot is the best and thank you

Thanks for letting me do the reviews. Companies need to be accountable for the actions in some way and its a small way but it works i guess. I appreciate being able to write the reviews caus i have had such bad experiences with some of these companies and people need to know so they dont go thru the eame. Trustpilot you make that happen for us and thank you very much. We need you around so dont stop letting us review the companies. Keep up the good work cause i appreciate it. Im pretty sure others do also. Were all a team here. Your #1 in my book

Date of experience: 17 September 2024


Rated 1 out of 5 stars

Badest platform ever!!! for company use

Most badest platform ever!!! they only support costumer review they don’t care if they are 100% genuine or not it’s second time we get a false review and if you claim they just send a standard mail with software they use to check which is incorrect info!! If you want to destroy your company then you are welcome to use trustpilot otherwise ger rid of trustpilot!!!

Date of experience: 18 September 2024


Rated 5 out of 5 stars

Any scam website looking like Temu or…

Any scam website looking like Temu or pirated?

Ask Trustpilot.

Review with no BS
Business reply to good review or complaint with NO BS.

Doubted U7BUY, used trustpilot, worth a spend all day.

I’m not reviewing with BS. THAT’S IT.

Date of experience: 13 August 2024


Rated 5 out of 5 stars

Thank you trustpilot.

Trustpilot gives an honest way for people to help review a product or a company.Of the one's I have looked at when reviewing a product most of the reviews it shows comes across as accurate.

Date of experience: 18 September 2024


Rated 5 out of 5 stars

What An AMAZING Site

What an AMAZING site, I absolutely LOVE what you guys have done here. I'm super excited to get the opportunity to be here with all you wonderful people. Keep Up The Awesome Work. Have a great time to anyone who enters...

Date of experience: 18 September 2024


Rated 1 out of 5 stars

Getting worse and worse

Sorry to say this but I have watched Trustpilot become worse and worse over time. Their process has shifted to AI with a big loss in quality. The people that are supposed to mop up after the AI - the so called "content integrity" team - are arrogant and smug. They do not see their job as dealing with customers but rather as dismissing / getting rid of you. They have no accountability for their actions and are not open to any feedback or improvement. Unless this company comes back to what made them a success in the first place, I'm afraid they will end up failing.

Date of experience: 18 September 2024


Rated 1 out of 5 stars

Really Upset

For over a year now still unable to change email address taking reviews with it.
I now no longer have access to the email address attached to Trustpilot so can’t log in online, which is a real pain.
Fortunately still have access through app but it’s not the same.
Have tried one more ditch attempt to contact Trustpilot about this to sort - so watch this space.

Date of experience: 18 September 2024


Rated 5 out of 5 stars

BECAUSE YOU GIVE PEOPLE THE OPPORTUNITY…

BECAUSE YOU GIVE PEOPLE THE OPPORTUNITY TO HELP OTHERS WHETHER THE REVIEW IS BAD OR GOOD. THE TRUTH IS GIVES CUSTOMERS THE FREEDOM TO CHOOSE . HAVING THIS PLATFORM IS VERY HELPFUL FOR CUSTOMERS WHEN SEEKING INFORMATION ABOUT COMPANIES. THANK YOU FOR ALLOWING PEOPLE TO SHARE THEIR EXPERIENCES.

Date of experience: 17 September 2024


Rated 5 out of 5 stars

Trustpilot monitors reviews when needed

After my negative review of Fixitfaster that “company” tried to get more personal info through Trustpilots site. Obviously I didn’t comply given their behaviour (as you can read in the other reviews) and got in touch with Trustpilot. Due to the fact that Trustpilot apparently is swamped in dealing with e-mails they receive it took some time, but they turned out to be thorough (rightfully so) and friendly. So, I think you can trust Trustpilot for trying their best to make sure reviews are truthful and to investigate possible untrue ones.

Date of experience: 17 September 2024


Rated 5 out of 5 stars

Sensible and considered reviews

I think Trustpilot is a really good system. The fact that they check reviews before publishing means that their reviews are generally considered and reasonable not just rants from people who don't really know what they are reviewing.

Date of experience: 17 September 2024


Rated 5 out of 5 stars

Trustpilot review forum

I've left a few reviews with Trustpilot now. And they offer a superb platform to review companies. Everything is so simple and straightforward to use. Keep up the great work.

Date of experience: 18 September 2024