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Vapeclub is amazing. I placed an order at 21:05 one evening and the order arrived at 12:45 the next day. That is pretty much incredible although Vapeclub deliveries are always very prompt. I have use... See more
Vape Club Reviews 42,934
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4.9
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An absolutely first class company. Bright and efficient to say the least. I have even phoned them to offer a personal thank you. I recently had a problem with a first time non delivery and was abso... See more
Company replied
I have been vaping like a pro now for 12 years! I have used many different devices, and have used many different vape companies. Only recently I discovered the wonderful Vape Club. The staff are... See more
Verified
First and foremost, great customer service, followed by some of the best prices and deals. At first, I assumed the reviews were bold claims as I'd waited several days for my order, which turned out t... See more
Company replied
Company details
- #4 of 136 best companies in Electronic cigarette store
- #4 of 52 best companies in Battery shop
- #5 of 134 best companies in Vaporiser shop
Written by the company
At Vape Club we offer the largest selection of vape products online. Explore over 4,500 e-liquids in every flavour, nicotine strength and VG/PG concentration. When it comes to hardware we have the latest and best vape kits, with options for every budget, alongside replacement tanks, pods and coils. Since 2012, we’ve been offering the best vapes and advice to help smokers across the UK make the switch. We don’t stock anything we wouldn’t use ourselves and our service is second to none. Place your order by 9PM weekdays and 4PM weekends and it’ll be dispatched the same day, spend over £20 and we’ll deliver it with free next-day delivery. Got questions? Contact our UK-based experts, they’re available seven days a week by phone, email and live chat.
Contact info
27 Greenhill Crescent, Watford, Hertfordshire, WD18 8YB, Greater London, United Kingdom
- 01923479992
- info@vapeclub.co.uk
- vapeclub.co.uk
4.9
Excellent
43K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
Verified
Great vape juice at Great prices
Great vape juice at Great prices, delivered free four days from ordering, very satisfied.
Date of experience: 21 June 2025
Sorry but it taste bad and nothing that…
Sorry but it taste bad and nothing that I was expected!
Date of experience: 15 June 2025
Verified
A truly wonderful vape company
I have been vaping like a pro now for 12 years! I have used many different devices, and have used many different vape companies. Only recently I discovered the wonderful Vape Club.
The staff are absolutely fantastic and they have sound knowledge of all their products.
I usually go to their warehouse in Watford to pick up all my orders and the guys on the front desk are all super helpful and are always happy to chat and they make you feel extremely comfortable.
When I place my order online to pick up, within 5 minutes I receive a text to say my order is ready to collect. It is amazing how it is ready so fast.
The staff are just great, and I very much look forward to collecting my next order in a couple of weeks time. It is just an absolute pleasure going there!
Thank you for all your help Vape Club!👏🏽👏🏽
Date of experience: 27 June 2025
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Vapeclub is amazing
Vapeclub is amazing. I placed an order at 21:05 one evening and the order arrived at 12:45 the next day. That is pretty much incredible although Vapeclub deliveries are always very prompt. I have used Vapeclub for a good few years and I recommend them very highly. Reliable, efficient, prompt.
Date of experience: 27 June 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Bought from this place a few times now.
Bought from this place a few times now.
Great deals, amazing flavours and fast delivery.
So far never had an issue with them.
Date of experience: 27 June 2025
Reply from Vape Club
Hey Hollie,
Thank you for your lovely words!
VapeClub is based on this very principle, to offer the best customer experience online - I am thrilled you are satisfied with the service you have received.
Happy vaping! And if you should require any further assistance please do get in touch.
Kind Regards,
Szymon
Verified
Reply from Vape Club
Hi Suzanne,
Thank you for taking the time to leave us a review!
We delighted to hear you were satisfied with the service you've received and with the delivery time!
If we can ever be of any assistance, you know where to find us.
Many thanks,
Joseph
Verified
Easy to order and fast deluvery
Date of experience: 21 June 2025
Reply from Vape Club
Hi Kim,
Thank you so much for leaving us a review!
Getting your order to you in good time is one of our top priorities, so we're really happy that you were happy with the delivery time!
If you ever have any questions or queries please do not hesitate to get in touch.
Kind regards,
Joseph
Verified
Have used them many times and always…
Have used them many times and always delivered exactly as ordered and on time
Date of experience: 20 June 2025
Reply from Vape Club
Hi David,
Thank you for taking the time to leave us a review!
We're thrilled you were happy with the service you have received and look forward to you visiting again in the future!
All the best,
Joseph
Verified
Reply from Vape Club
Hi Steven,
Thank you for leaving us a review!
I'm thrilled your orders have arrived in a timely fashion, we're vapers ourselves and understand all goods need to be dispatched in a timely and efficient manner.
We look forward to assisting you in the future.
Kind Regards,
Joseph
Verified
Reply from Vape Club
Hi there,
Thank you for leaving us a review!
We're thrilled to hear that you were satisfied with the products available on our store page and with the speed of the delivery!
If we can ever be of any assistance, you know where to find us!
Many thanks,
Joseph
Verified
Reply from Vape Club
Hi Sharon,
Thank you for taking the time out of your day to leave us a review!
We're thrilled you were happy with the service you have received and look forward to you visiting again in the future!
All the best,
Joseph
Verified
Reply from Vape Club
Hi Rhian,
We’re vapers ourselves so we know how important it is to get your orders out to you as quickly as possible.
Thank you for giving us a great review, it is much appreciated!
All the best,
Szymon
Verified
Fabulous service ordered Saturday and…
Fabulous service ordered Saturday and got them Sunday very impressed
Date of experience: 21 June 2025
Reply from Vape Club
Hey Deana,
I'm thrilled your orders have arrived in a timely fashion, we're vapers ourselves and understand all goods need to be dispatched in a timely and efficient manner.
We look forward to assisting you in the future.
Kind Regards,
Szymon
Verified
Great service.
Great service.
Good price & super fast delivery.
I would recommend this business
Date of experience: 21 June 2025
Reply from Vape Club
Hi there,
We’re vapers ourselves so we know how important it is to get your orders out to you as quickly as possible.
Thank you for giving us a great review, it is much appreciated!
All the best,
Szymon
Verified
Always use these vapes there the best
Always use these vapes there the best. First time buying from this company. Came next day.
Date of experience: 21 June 2025
Reply from Vape Club
Hey Aimee,
Thank you for your lovely words!
VapeClub is based on this very principle, to offer the best customer experience online - I am thrilled you are satisfied with the service you have received.
Happy vaping! And if you should require any further assistance please do get in touch.
Kind Regards,
Szymon
Verified
Reply from Vape Club
Hey Helen,
I'm thrilled your orders have arrived in a timely fashion, we're vapers ourselves and understand all goods need to be dispatched in a timely and efficient manner.
We look forward to assisting you in the future.
Kind Regards,
Szymon
Verified
Reply from Vape Club
Hello Loraine,
Thank you for the review! We're vapers ourselves, and understand how important it is to get your things on time.
We look forward to assisting you again in the future!
All the best,
Sarah
Fantastic service
Fantastic service. Couldn't ask for more. Good website, easy to use. Great communication, prompt delivery. Highly recommend them.
Date of experience: 26 June 2025
Reply from Vape Club
Hello Krysia,
That's exactly what we want to be achieving, so thank you so much for this feedback. We're glad we could impress you!
If you need help with anything else, please do let us know.
All the best,
Sarah
Verified
Excellent
Excellent price for bundle deal (Veev One pods) and incredibly fast delivery!
Date of experience: 20 June 2025
Reply from Vape Club
Hello Cat,
Thanks so much for choosing Vape Club and for leaving such a kind review! We're really glad we lived up to your expectations.
Hopefully, we'll see you again soon.
All the best,
Sarah
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