Vivid Racing Reviews

So far so good! Website was really easy to use, has multiple payment options. Communication has been really good too!! I’ve gotten updates on what point of the process my orders at. Only hiccup has been I was told my item would ship on Monday 5/27 however it has not yet (I can totally understand why though, with 5/27 being a holiday). Still really excited to get my hood, can’t wait!!

Date of experience: 27 May 2024

Nick Wilson came through in the clutch with making things right with my order for my Lexus GS-F. He went above and beyond the call of duty and he stayed in touch as promised which a lot of people don't do! I just want to send a special thanks to him because he made my purchase with Vivid Racing with buying through them again.

Date of experience: 24 May 2024

Nick was very helpful in making changes to my order since I live in Southern California and has certain restrictions on certain items. 🤨 but Nick turned it around and made my purchase a better one. Hmmm... I did spend more, does that make it better? Lol All in all I was happy with his attention to detail and we be buying from you guys again!

Date of experience: 24 May 2024

They send broken parts and won´t send spare ore send the money back. I have written more then 10 Emails to the support. No solution. I send moren then 1.000€ for unsuable parts.
Don´t by there!!!

Date of experience: 15 October 2024

They are garbage with ship and customer service and they lie I would give them 0 stars but one is required. I have tried to place two different orders and they seem to have lost my orders and can never ship on time

Date of experience: 20 August 2024

Excellent service looking forward to getting more mods for my 2024 durango hellcat . Corsa forged carbon intake is a good start 😊Hope to see some e mails coming in with mod propositions 😉

Date of experience: 04 June 2024

Reid Watson provided amazing customer service with great attention to detail. I look forward to using vivid Racing for my off road parts need in the future.

Great job brother!!!

Thanks,
Greg Melton

Date of experience: 16 May 2024

The item I ordered was out of stock and wouldn’t be available for an extended period of time. I was offered a comparable replacement and the item was promptly shipped out to me. Very courteous and communicated very well both over the phone and via email to ensure I was happy with the replacement item and that I would be credited the difference in cost. I would definitely order more items from this company. Excellent follow through and customer service. Thank you so much.

Date of experience: 22 May 2024

Nick was one of the most helpful people I’ve ever had on the phone when it came to ordering something. He had no problem helping me look for a different system since the one I originally wanted was out of stock. Very professional guy and needs to be recognized for it. Good job!

Date of experience: 24 May 2024

Vivid Racing has pretty much everything you need. I have a motor sports shop located in CA, and Greg Schultz Has taken care of my orders. I’ve ordered Rims, exhaust systems, had ecus unlocked and tuned, programmers, ect. Everything has worked out perfectly.

Date of experience: 15 May 2024

Stephen was insanely fast with responses and calling back/answering the phone, some of the best online customer service I have ever had. Comparing it to RH.com it is like comparing an SF90 to a VW bug, night and day. He even was able to price match and cut shipping costs. Best website for any time of parts I have ever been to.

Date of experience: 10 June 2024

Working with Nick was awesome. Great communication and kept me up to speed on everything. Showed me the different wheel options and colors and explained everything to me so there was no confusion. Thanks again for a wonderful experience.

Date of experience: 31 May 2024

Order a carbon fiber trunk and hood to treat my car! Shopping experience is very easy and straight forward. I appreciate the team with updated emails as the order has been placed and shipping as any car guy that’s anxiously waiting for new part! Can’t wait for it to come in.

Date of experience: 28 May 2024

Date of experience: 16 October 2024

Great communication and the wheels for my GTR fit perfectly!! The tires they say would fit those rims actually fit their rims and tucked nicely below the fender. Wheels get compliments everywhere I go. Vivid racing forged wheels for the r35. Got them in Matte black

Date of experience: 17 May 2024

I have not used Vivid before but I am impressed with the ordering process. After I paid for the item was told I would recieve a email when the order was processed and I did. In that email was options if I needed it quicker or any needs I may have, with a actual number I could call. I cant ask for anything more, once I recieve the item I will be sure to tell my experience.

Date of experience: 17 May 2024

Can I leave 6/5 stars?

At end of the day even in a digital world personal service sells. Nate now is my personal go to guy when I need something. We quite literally just email him what we are looking at and he builds us a cart and a deal and we close the sale. This truly is a 1 of 0 experience in the performance world and it will not be our last. As we build this for our channel and new company launch Nate and vivid will be out first stop for products.

Sales is a people business and this company knows how to win! 🏆

Date of experience: 12 June 2024

Had a little issue figuring out my shipping but Tommy got in contact with me directly and solved the issue. He even went as far as to reaching out to a shipment facility to make sure it was send out ASAP!

Date of experience: 29 May 2024

Availability and a wide range of parts. Most have forgotten about the Porsche 996 and just do not offer much. This site is different. I will be able to put together my plan for my Porsche by utilizing Vivid Racing.

Date of experience: 13 June 2024

Reid Watson at Vivid Racing was super helpful and friendly! Answered all of my questions over the phone and responded through email very promptly! Vivid Racing’s always got the good stuff!

Date of experience: 05 June 2024