AI Agents &
Knowledge Bases
Fresh knowledge bases for AI chatbots and RAG products.
Crawl docs, parse PDFs, refresh on change, and cite sources on one API.
companies of all sizes
Perfect for
Customer support chatbots
Deflect tickets with grounded answers from your docs, FAQs, and troubleshooting guides, with citations back to source pages.
AI agent builders
Keep every agent synced with the latest product docs, help center updates, and changelogs without manual exports or brittle scrapers.
Sales and solutions assistants
Answer product, pricing, and integration questions accurately using up-to-date public pages and technical docs, not stale PDFs.
Internal enablement copilots
Power employee-facing assistants with scoped knowledge bases so teams only reference the content their role is allowed to see.
Chatbot platforms and RAG products
Offer web ingestion, PDF parsing, and change monitoring as built-in primitives so every customer starts with a KB that stays fresh on its own.
How it works
Crawl your docs, help center, and product sites
Point Crawl at your knowledge sources and Firecrawl returns Markdown or JSON with URLs, headings, and metadata preserved on every chunk, so retrieval starts from the same content your customers see.
Parse the PDFs and whitepapers your team publishes
Send product manuals, whitepapers, contracts, and PDF guides to Parse and Firecrawl returns layout-aware Markdown, so the assistant answers from the docs your team actually publishes, not paraphrased summaries.
Refresh the knowledge base when sources change
Point Monitor at the docs and help pages that back each assistant. Scheduled diffs plus an AI judge fire a webhook when something meaningful changes, so embeddings refresh instead of drifting silently.
Scope content per assistant or workspace
Use Crawl's includePaths and excludePaths controls, then enforce per-workspace allowlists in a thin wrapper so each tenant only pulls from the content it is allowed to use.
Add live web Search for anything outside the KB
Wire Firecrawl Search as a tool call and the assistant answers questions the KB does not cover with a live result plus a citation, instead of an "I don't know" wall.
Show citations in the UI
Every fetch preserves URL, title, and timestamp, so the UI can render a source list and a read-more link per answer without your team writing that plumbing.
People love
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How Firecrawl compares to alternatives
| Feature | Firecrawl | Manual CSV uploads | Browser extensions | Generic scrapers |
|---|---|---|---|---|
| Document parsing (PDFs, manuals, whitepapers) | Yes | No | No | No |
| Refresh embeddings on source changes | Yes | No | No | No |
| Citations with URL and timestamp per chunk | Yes | No | No | No |
| Live web search fallback | Yes | No | No | No |
| Structured markdown output | Yes | No | No | No |
| Automatic scheduling & refresh | Yes | No | No | Yes |
| JavaScript rendering | Yes | No | Yes | No |
| URL metadata preserved | Yes | No | No | No |
| Multi-tenant scoping | Yes | No | No | No |
| API-first integration | Yes | No | No | Yes |
| Built-in rate limiting & retries | Yes | No | No | No |
| No manual intervention required | Yes | No | No | No |
All Customer Stories
How Credal Extracts 6M+ URLs Monthly to Power Production AI Agents
How Credal uses Firecrawl to deliver reliable web scraping at scale for enterprise AI agents that need both fresh external context and durable knowledge base ingestion.
How Answer HQ Powers AI Customer Support with Firecrawl
Discover how Answer HQ uses Firecrawl to help small businesses import their website data and build intelligent support assistants.
How Botpress Enhances Knowledge Base Creation with Firecrawl
Discover how Botpress uses Firecrawl to streamline knowledge base population and improve user experience.
How Stack AI Uses Firecrawl to Power AI Agents
Discover how Stack AI leverages Firecrawl to seamlessly feed agentic AI workflows with high-quality web data.
How Zapier uses Firecrawl to Empower Chatbots
Discover how Zapier uses Firecrawl to empower customers with custom knowledge in their chatbots.
How Replit Uses Firecrawl to Power Replit Agent
Discover how Replit leverages Firecrawl to keep Replit Agent up to date with the latest API documentation and web content.
Tutorials & guides
Building an Intelligent Code Documentation RAG Assistant with DeepSeek and Firecrawl
A guide to building a documentation assistant that uses DeepSeek and RAG to intelligently answer questions about any documentation website.
Read tutorial →Best Chunking Strategies for RAG in 2025
Compare six chunking strategies for RAG systems using real benchmark data with practical LangChain and LlamaIndex code examples.
Read tutorial →10 AI Projects You Can Build with Firecrawl Now
Discover 10 practical AI projects you can build with Firecrawl, from chatbots to data enrichment tools.
Read tutorial →Frequently
asked questions
Flexible pricing
Free Plan
Hobby
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Scale Plans
High-volume plans for teams that need more power and dedicated support. Get access to higher rate limits, more concurrent browsers, and priority support. Scale checks out instantly, no sales call needed.
Need more? Contact us