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Best CRM Software with Social Network Integration Capabilities

Benefits of CRM Software with Social Network Integration capabilities include: Use public social networks to listen and engage with customers. Allows users to filter what’s important and respond quickly. Often this functionality allows questions and requests from customers on social networks to case management.
Below are the top-rated CRM Software with Social Network Integration capabilities, as verified by G2’s Research team. Real users have identified Social Network Integration as an important function of CRM Software. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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Salesforce Sales Cloud
(24,755)4.4 out of 5
Optimized for quick response
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25% Off: Starting at $18.75/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Sales Cloud is a customer relationship management platform that offers seamless integration with other Salesforce clouds, allowing for easy synchronization of contacts and leads, and the creation of outbound campaigns.
    • Users like the platform's flexibility, allowing for customization to fit individual needs, its ability to consolidate all customer data into one place, and its integration capabilities with other tools and platforms.
    • Reviewers mentioned a steep learning curve when first setting up Salesforce Sales Cloud, the interface not being very intuitive for new users, and the system becoming cluttered and slow with too many fields, reports, or integrations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesforce Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,633
    Features
    2,403
    Lead Management
    1,533
    Customizability
    1,321
    Customization
    1,288
    Cons
    Learning Curve
    1,304
    Limitations
    932
    Missing Features
    865
    Expensive
    838
    Limited Features
    825
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesforce Sales Cloud features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Workflow Capability
    Average: 8.5
    8.8
    Contact & Account Management
    Average: 8.6
    8.7
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesforce
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    585,348 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    84,574 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Sales Cloud is a customer relationship management platform that offers seamless integration with other Salesforce clouds, allowing for easy synchronization of contacts and leads, and the creation of outbound campaigns.
  • Users like the platform's flexibility, allowing for customization to fit individual needs, its ability to consolidate all customer data into one place, and its integration capabilities with other tools and platforms.
  • Reviewers mentioned a steep learning curve when first setting up Salesforce Sales Cloud, the interface not being very intuitive for new users, and the system becoming cluttered and slow with too many fields, reports, or integrations.
Salesforce Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,633
Features
2,403
Lead Management
1,533
Customizability
1,321
Customization
1,288
Cons
Learning Curve
1,304
Limitations
932
Missing Features
865
Expensive
838
Limited Features
825
View All Pros and Cons
Salesforce Sales Cloud features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.9
8.5
Workflow Capability
Average: 8.5
8.8
Contact & Account Management
Average: 8.6
8.7
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
585,348 Twitter followers
LinkedIn® Page
www.linkedin.com
84,574 employees on LinkedIn®
HubSpot Sales Hub
(13,130)4.4 out of 5
Optimized for quick response
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DealsSpecial offer!
20% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sales Hub is a modern sales software designed to help growing teams build pipeline, deepen relationships, and close more deals - faster. It combines powerful sales engagement tools, AI-powered product

    Users
    • Account Executive
    • Business Development Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HubSpot Sales Hub is a sales management tool that provides features such as automation, email tracking, reminders, and detailed analytics for data-driven decision making.
    • Reviewers like the user-friendly interface, the seamless integration with other tools, the time-saving automation features, and the detailed analytics that provide visibility into pipelines and help make data-driven decisions.
    • Reviewers mentioned that advanced customization sometimes requires workarounds or additional setup time, the platform can become expensive as the team grows and additional features are needed, and some advanced reporting options are locked behind higher-tier plans.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HubSpot Sales Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,286
    Features
    769
    Helpful
    602
    Lead Management
    596
    Intuitive
    573
    Cons
    Missing Features
    467
    Learning Curve
    409
    Limited Features
    404
    Expensive
    279
    Limited Customization
    274
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HubSpot Sales Hub features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow Capability
    Average: 8.5
    8.7
    Contact & Account Management
    Average: 8.6
    8.5
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HubSpot
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    796,443 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,242 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sales Hub is a modern sales software designed to help growing teams build pipeline, deepen relationships, and close more deals - faster. It combines powerful sales engagement tools, AI-powered product

Users
  • Account Executive
  • Business Development Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HubSpot Sales Hub is a sales management tool that provides features such as automation, email tracking, reminders, and detailed analytics for data-driven decision making.
  • Reviewers like the user-friendly interface, the seamless integration with other tools, the time-saving automation features, and the detailed analytics that provide visibility into pipelines and help make data-driven decisions.
  • Reviewers mentioned that advanced customization sometimes requires workarounds or additional setup time, the platform can become expensive as the team grows and additional features are needed, and some advanced reporting options are locked behind higher-tier plans.
HubSpot Sales Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,286
Features
769
Helpful
602
Lead Management
596
Intuitive
573
Cons
Missing Features
467
Learning Curve
409
Limited Features
404
Expensive
279
Limited Customization
274
View All Pros and Cons
HubSpot Sales Hub features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow Capability
Average: 8.5
8.7
Contact & Account Management
Average: 8.6
8.5
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
796,443 Twitter followers
LinkedIn® Page
www.linkedin.com
11,242 employees on LinkedIn®

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Pipedrive
(2,743)4.3 out of 5
View top Consulting Services for Pipedrive
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Entry Level Price:$24.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

    Users
    • CEO
    • Sales Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 72% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Pipedrive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    518
    Intuitive
    234
    Lead Management
    205
    Simple
    205
    Features
    204
    Cons
    Missing Features
    216
    Limited Features
    139
    Learning Curve
    114
    Integration Issues
    105
    Expensive
    94
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pipedrive features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.6
    8.8
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pipedrive
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @pipedrive
    14,344 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,038 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

Users
  • CEO
  • Sales Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 72% Small-Business
  • 23% Mid-Market
Pipedrive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
518
Intuitive
234
Lead Management
205
Simple
205
Features
204
Cons
Missing Features
216
Limited Features
139
Learning Curve
114
Integration Issues
105
Expensive
94
View All Pros and Cons
Pipedrive features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.6
8.8
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Pipedrive
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@pipedrive
14,344 Twitter followers
LinkedIn® Page
www.linkedin.com
1,038 employees on LinkedIn®
ActiveCampaign
(14,450)4.5 out of 5
Optimized for quick response
View top Consulting Services for ActiveCampaign
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DealsSpecial offer!
15% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing the

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 92% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ActiveCampaign Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,781
    Automation
    1,647
    Automations
    1,305
    Automation Features
    1,175
    Features
    1,170
    Cons
    Learning Curve
    818
    Missing Features
    724
    Expensive
    653
    Limited Features
    551
    Not Intuitive
    475
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ActiveCampaign features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.0
    Workflow Capability
    Average: 8.5
    8.2
    Contact & Account Management
    Average: 8.6
    7.9
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ActiveCampaign
    Company Website
    Year Founded
    2003
    HQ Location
    Chicago, IL
    Twitter
    @ActiveCampaign
    13,266 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    860 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing the

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 92% Small-Business
  • 7% Mid-Market
ActiveCampaign Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,781
Automation
1,647
Automations
1,305
Automation Features
1,175
Features
1,170
Cons
Learning Curve
818
Missing Features
724
Expensive
653
Limited Features
551
Not Intuitive
475
View All Pros and Cons
ActiveCampaign features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.0
Workflow Capability
Average: 8.5
8.2
Contact & Account Management
Average: 8.6
7.9
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
ActiveCampaign
Company Website
Year Founded
2003
HQ Location
Chicago, IL
Twitter
@ActiveCampaign
13,266 Twitter followers
LinkedIn® Page
www.linkedin.com
860 employees on LinkedIn®
Zoho CRM
(2,803)4.1 out of 5
Optimized for quick response
View top Consulting Services for Zoho CRM
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DealsSpecial offer!
50% Off: $7/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 62% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho CRM is a customer relationship management tool that assists in tracking leads, sales, and customer interactions.
    • Users frequently mention the flexibility and customization options of Zoho CRM, its user-friendly interface, and its seamless integration with other Zoho apps and third-party tools.
    • Reviewers experienced a steep learning curve during setup and customization, occasional performance lags with complex workflows or large data volumes, and varying levels of customer service.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    193
    Features
    116
    Integrations
    88
    Lead Management
    85
    Easy Integrations
    69
    Cons
    Learning Curve
    69
    Integration Issues
    48
    Limited Features
    47
    Poor Customer Support
    43
    Slow Loading
    43
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho CRM features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.1
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.6
    8.2
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Company Website
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    135,855 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28,103 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 62% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho CRM is a customer relationship management tool that assists in tracking leads, sales, and customer interactions.
  • Users frequently mention the flexibility and customization options of Zoho CRM, its user-friendly interface, and its seamless integration with other Zoho apps and third-party tools.
  • Reviewers experienced a steep learning curve during setup and customization, occasional performance lags with complex workflows or large data volumes, and varying levels of customer service.
Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
193
Features
116
Integrations
88
Lead Management
85
Easy Integrations
69
Cons
Learning Curve
69
Integration Issues
48
Limited Features
47
Poor Customer Support
43
Slow Loading
43
View All Pros and Cons
Zoho CRM features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.9
8.1
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.6
8.2
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Zoho
Company Website
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
135,855 Twitter followers
LinkedIn® Page
www.linkedin.com
28,103 employees on LinkedIn®
Nutshell
(1,307)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $13.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough fo

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 79% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Nutshell Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    316
    Helpful
    174
    Customer Support
    163
    Features
    157
    Intuitive
    136
    Cons
    Missing Features
    146
    Limited Features
    94
    Limited Customization
    61
    Email Management
    59
    Learning Curve
    56
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Nutshell features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    7.9
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.6
    8.3
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nutshell
    Company Website
    Year Founded
    2009
    HQ Location
    Ann Arbor, Michigan
    Twitter
    @nutshell
    2,822 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,178 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough fo

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 79% Small-Business
  • 18% Mid-Market
Nutshell Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
316
Helpful
174
Customer Support
163
Features
157
Intuitive
136
Cons
Missing Features
146
Limited Features
94
Limited Customization
61
Email Management
59
Learning Curve
56
View All Pros and Cons
Nutshell features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
7.9
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.6
8.3
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Nutshell
Company Website
Year Founded
2009
HQ Location
Ann Arbor, Michigan
Twitter
@nutshell
2,822 Twitter followers
LinkedIn® Page
www.linkedin.com
1,178 employees on LinkedIn®
EngageBay All-in-One Suite
(546)4.7 out of 5
6th Easiest To Use in CRM software
Save to My Lists
DealsSpecial offer!
30% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer support from a single, unified platform. Trusted by over 150,000 companies worldwide, EngageBay en

    Users
    • CEO
    • Marketing Manager
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 65% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • EngageBay All-in-One Suite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    182
    Customer Support
    136
    Features
    126
    Automation
    101
    Affordable
    94
    Cons
    Missing Features
    82
    Limited Features
    51
    Limited Customization
    34
    Learning Curve
    33
    Reporting Issues
    33
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • EngageBay All-in-One Suite features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Workflow Capability
    Average: 8.5
    9.2
    Contact & Account Management
    Average: 8.6
    9.0
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    EngageBay Inc
    Year Founded
    2018
    HQ Location
    Wilmington, Delaware
    Twitter
    @engagebay
    17,050 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer support from a single, unified platform. Trusted by over 150,000 companies worldwide, EngageBay en

Users
  • CEO
  • Marketing Manager
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 65% Small-Business
  • 32% Mid-Market
EngageBay All-in-One Suite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
182
Customer Support
136
Features
126
Automation
101
Affordable
94
Cons
Missing Features
82
Limited Features
51
Limited Customization
34
Learning Curve
33
Reporting Issues
33
View All Pros and Cons
EngageBay All-in-One Suite features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.1
Workflow Capability
Average: 8.5
9.2
Contact & Account Management
Average: 8.6
9.0
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
EngageBay Inc
Year Founded
2018
HQ Location
Wilmington, Delaware
Twitter
@engagebay
17,050 Twitter followers
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®
Creatio
(306)4.7 out of 5
View top Consulting Services for Creatio
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. Millions of workflows run on Creatio daily, supporting thousands of clients in 100 countries. Genu

    Users
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Creatio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    49
    Customizability
    32
    Features
    26
    Customization
    25
    Efficiency
    24
    Cons
    Missing Features
    15
    Limited Features
    14
    Learning Curve
    13
    Complexity
    8
    Limited Customization
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Creatio features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Workflow Capability
    Average: 8.5
    9.0
    Contact & Account Management
    Average: 8.6
    8.9
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Creatio
    Company Website
    Year Founded
    2014
    HQ Location
    Boston, Massachusetts
    Twitter
    @Creatio_Global
    4,015 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,034 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. Millions of workflows run on Creatio daily, supporting thousands of clients in 100 countries. Genu

Users
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Small-Business
  • 39% Mid-Market
Creatio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
49
Customizability
32
Features
26
Customization
25
Efficiency
24
Cons
Missing Features
15
Limited Features
14
Learning Curve
13
Complexity
8
Limited Customization
8
View All Pros and Cons
Creatio features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
9.0
Workflow Capability
Average: 8.5
9.0
Contact & Account Management
Average: 8.6
8.9
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Creatio
Company Website
Year Founded
2014
HQ Location
Boston, Massachusetts
Twitter
@Creatio_Global
4,015 Twitter followers
LinkedIn® Page
www.linkedin.com
1,034 employees on LinkedIn®
Freshsales
(1,216)4.5 out of 5
Save to My Lists
Entry Level Price:Starting at $9.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow s

    Users
    • CEO
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Freshsales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    104
    Features
    69
    Customer Support
    55
    Helpful
    55
    Intuitive
    42
    Cons
    Missing Features
    48
    Limited Features
    32
    Learning Curve
    27
    Limitations
    27
    Poor Customer Support
    23
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Freshsales features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Workflow Capability
    Average: 8.5
    8.9
    Contact & Account Management
    Average: 8.6
    8.8
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Freshworks
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    19,071 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,175 employees on LinkedIn®
    Ownership
    NASDAQ: FRSH
Product Description
How are these determined?Information
This description is provided by the seller.

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow s

Users
  • CEO
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 68% Small-Business
  • 27% Mid-Market
Freshsales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
104
Features
69
Customer Support
55
Helpful
55
Intuitive
42
Cons
Missing Features
48
Limited Features
32
Learning Curve
27
Limitations
27
Poor Customer Support
23
View All Pros and Cons
Freshsales features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.5
Workflow Capability
Average: 8.5
8.9
Contact & Account Management
Average: 8.6
8.8
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Freshworks
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
19,071 Twitter followers
LinkedIn® Page
www.linkedin.com
9,175 employees on LinkedIn®
Ownership
NASDAQ: FRSH
OnePageCRM
(230)4.7 out of 5
8th Easiest To Use in CRM software
Save to My Lists
DealsSpecial offer!
33% Off: $9.95
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Built for small businesses and solo founders, OnePageCRM is a super simple, clean, and easy-to-use CRM system with stress-free onboarding and affordable pricing. With fast setup and a lightweight i

    Users
    • Founder
    • Managing Director
    Industries
    • Non-Profit Organization Management
    • Marketing and Advertising
    Market Segment
    • 87% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • OnePageCRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    68
    Simple
    38
    Customer Support
    34
    Helpful
    31
    Intuitive
    28
    Cons
    Missing Features
    17
    Limited Customization
    8
    Integration Issues
    7
    Lack of Integrations
    7
    Limited Features
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • OnePageCRM features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Workflow Capability
    Average: 8.5
    9.1
    Contact & Account Management
    Average: 8.6
    8.9
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    OnePageCRM
    Year Founded
    2010
    HQ Location
    Galway, Ireland
    Twitter
    @OnePageCRM
    3,968 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
    Phone
    +1 (646) 762 1303
Product Description
How are these determined?Information
This description is provided by the seller.

Built for small businesses and solo founders, OnePageCRM is a super simple, clean, and easy-to-use CRM system with stress-free onboarding and affordable pricing. With fast setup and a lightweight i

Users
  • Founder
  • Managing Director
Industries
  • Non-Profit Organization Management
  • Marketing and Advertising
Market Segment
  • 87% Small-Business
  • 11% Mid-Market
OnePageCRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
68
Simple
38
Customer Support
34
Helpful
31
Intuitive
28
Cons
Missing Features
17
Limited Customization
8
Integration Issues
7
Lack of Integrations
7
Limited Features
7
View All Pros and Cons
OnePageCRM features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
8.6
Workflow Capability
Average: 8.5
9.1
Contact & Account Management
Average: 8.6
8.9
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
OnePageCRM
Year Founded
2010
HQ Location
Galway, Ireland
Twitter
@OnePageCRM
3,968 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Phone
+1 (646) 762 1303
Thryv
(1,986)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $244.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thryv’s AI-powered marketing and sales platform helps small businesses market smarter, sell more, and grow faster — all from one place. Now including Keap, Thryv brings together powerful CRM, marke

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 90% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Thryv Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    124
    Customer Support
    96
    Automation
    93
    Helpful
    80
    Automation Features
    72
    Cons
    Missing Features
    57
    Learning Curve
    51
    Limited Features
    47
    Limitations
    44
    Expensive
    35
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Thryv features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.6
    7.9
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Thryv
    Company Website
    Year Founded
    2012
    HQ Location
    Dallas, TX
    Twitter
    @thryv
    8,570 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,952 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thryv’s AI-powered marketing and sales platform helps small businesses market smarter, sell more, and grow faster — all from one place. Now including Keap, Thryv brings together powerful CRM, marke

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 90% Small-Business
  • 8% Mid-Market
Thryv Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
124
Customer Support
96
Automation
93
Helpful
80
Automation Features
72
Cons
Missing Features
57
Learning Curve
51
Limited Features
47
Limitations
44
Expensive
35
View All Pros and Cons
Thryv features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.6
7.9
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Thryv
Company Website
Year Founded
2012
HQ Location
Dallas, TX
Twitter
@thryv
8,570 Twitter followers
LinkedIn® Page
www.linkedin.com
5,952 employees on LinkedIn®
Nimble CRM
(1,106)4.5 out of 5
10th Easiest To Use in CRM software
Save to My Lists
DealsSpecial offer!
30% Off: $17.43 - $20.93 seat/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nimble is a relationship-focused CRM for your entire team. With customizable contact records and easy-to-use Kanban-style workflows, managing client information has never been simpler. Nimble effort

    Users
    • Owner
    • President
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 75% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Nimble is a Customer Relationship Management (CRM) tool that offers features such as contact management, email integration, and workflow creation.
    • Users frequently mention the ease of use, customization options, efficient email integration, and the ability to create workflows and sequences as key benefits of using Nimble.
    • Reviewers experienced limitations in storage and customization, issues with third-party app syncing, and a lack of certain features such as integrated call and video conference tracking.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Nimble CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    43
    Integrations
    32
    Features
    30
    Helpful
    25
    Contact Information
    23
    Cons
    Missing Features
    18
    Contact Management
    11
    Limited Features
    11
    Integration Issues
    10
    Learning Curve
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Nimble CRM features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.0
    Workflow Capability
    Average: 8.5
    8.9
    Contact & Account Management
    Average: 8.6
    8.3
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nimble
    Year Founded
    2008
    HQ Location
    Santa Monica, CA
    Twitter
    @Nimble
    16,177 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    64 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nimble is a relationship-focused CRM for your entire team. With customizable contact records and easy-to-use Kanban-style workflows, managing client information has never been simpler. Nimble effort

Users
  • Owner
  • President
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 75% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Nimble is a Customer Relationship Management (CRM) tool that offers features such as contact management, email integration, and workflow creation.
  • Users frequently mention the ease of use, customization options, efficient email integration, and the ability to create workflows and sequences as key benefits of using Nimble.
  • Reviewers experienced limitations in storage and customization, issues with third-party app syncing, and a lack of certain features such as integrated call and video conference tracking.
Nimble CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
43
Integrations
32
Features
30
Helpful
25
Contact Information
23
Cons
Missing Features
18
Contact Management
11
Limited Features
11
Integration Issues
10
Learning Curve
9
View All Pros and Cons
Nimble CRM features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.0
Workflow Capability
Average: 8.5
8.9
Contact & Account Management
Average: 8.6
8.3
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Nimble
Year Founded
2008
HQ Location
Santa Monica, CA
Twitter
@Nimble
16,177 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
Salesflare
(295)4.8 out of 5
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesflare is the intelligent CRM that small and medium-sized businesses selling B2B love to use. It's a zero-input sales pipeline tool that thinks and works for its user, not the other way around.

    Users
    • CEO
    • Co-Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesflare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Helpful
    16
    Customer Support
    14
    Features
    14
    Simple
    11
    Cons
    Missing Features
    8
    Contact Management
    4
    Limited Features
    4
    Sales
    4
    Email Management
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesflare features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Workflow Capability
    Average: 8.5
    9.3
    Contact & Account Management
    Average: 8.6
    9.3
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesflare
    Year Founded
    2014
    HQ Location
    N/A
    Twitter
    @salesflare
    7,400 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesflare is the intelligent CRM that small and medium-sized businesses selling B2B love to use. It's a zero-input sales pipeline tool that thinks and works for its user, not the other way around.

Users
  • CEO
  • Co-Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 14% Mid-Market
Salesflare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Helpful
16
Customer Support
14
Features
14
Simple
11
Cons
Missing Features
8
Contact Management
4
Limited Features
4
Sales
4
Email Management
3
View All Pros and Cons
Salesflare features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.9
8.6
Workflow Capability
Average: 8.5
9.3
Contact & Account Management
Average: 8.6
9.3
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Salesflare
Year Founded
2014
HQ Location
N/A
Twitter
@salesflare
7,400 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Zoho CRM Plus
(82)4.4 out of 5
Save to My Lists
Entry Level Price:$57.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It comb

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 56% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho CRM Plus is a tool that brings all customer interactions into one place for tracking and facilitates team collaboration with automation and shared insights.
    • Users frequently mention the convenience of having sales, marketing, and support in one place, the efficiency of real-time data sync between modules, and the time-saving automation features.
    • Users mentioned that the interface can feel complex and overwhelming, especially for new users, and that the mobile app feels limited compared to the desktop version.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho CRM Plus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Integration
    8
    Affordable
    7
    Automation Features
    7
    Easy Tracking
    7
    Cons
    Learning Curve
    14
    Limited Customization
    6
    Not Intuitive
    4
    Overwhelming Experience
    4
    Performance Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho CRM Plus features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Workflow Capability
    Average: 8.5
    8.6
    Contact & Account Management
    Average: 8.6
    8.3
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    135,855 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28,103 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It comb

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 56% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho CRM Plus is a tool that brings all customer interactions into one place for tracking and facilitates team collaboration with automation and shared insights.
  • Users frequently mention the convenience of having sales, marketing, and support in one place, the efficiency of real-time data sync between modules, and the time-saving automation features.
  • Users mentioned that the interface can feel complex and overwhelming, especially for new users, and that the mobile app feels limited compared to the desktop version.
Zoho CRM Plus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Integration
8
Affordable
7
Automation Features
7
Easy Tracking
7
Cons
Learning Curve
14
Limited Customization
6
Not Intuitive
4
Overwhelming Experience
4
Performance Issues
3
View All Pros and Cons
Zoho CRM Plus features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.4
Workflow Capability
Average: 8.5
8.6
Contact & Account Management
Average: 8.6
8.3
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
135,855 Twitter followers
LinkedIn® Page
www.linkedin.com
28,103 employees on LinkedIn®
Phone
+1 (888) 900-9646
LeadSquared Sales CRM
(260)4.5 out of 5
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LeadSquared is a Sales Automation SaaS platform helping 2000+ organizations globally to drive sales efficiency at scale. LeadSquared has built a global, best-in-class CRM platform that takes away the

    Users
    • Inside sales specialist
    Industries
    • Education Management
    • Financial Services
    Market Segment
    • 53% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LeadSquared Sales CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Lead Management
    18
    Lead Generation
    16
    Ease of Use
    15
    Easy Setup
    8
    Implementation Ease
    8
    Cons
    Technical Issues
    7
    Bugs
    6
    Lead Management Issues
    6
    Complexity
    5
    Lead Management
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LeadSquared Sales CRM features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Workflow Capability
    Average: 8.5
    8.9
    Contact & Account Management
    Average: 8.6
    9.0
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LeadSquared
    Year Founded
    2011
    HQ Location
    Bangalore
    Twitter
    @LeadSquared
    1,476 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,159 employees on LinkedIn®
    Phone
    848-248-4002
Product Description
How are these determined?Information
This description is provided by the seller.

LeadSquared is a Sales Automation SaaS platform helping 2000+ organizations globally to drive sales efficiency at scale. LeadSquared has built a global, best-in-class CRM platform that takes away the

Users
  • Inside sales specialist
Industries
  • Education Management
  • Financial Services
Market Segment
  • 53% Mid-Market
  • 29% Enterprise
LeadSquared Sales CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Lead Management
18
Lead Generation
16
Ease of Use
15
Easy Setup
8
Implementation Ease
8
Cons
Technical Issues
7
Bugs
6
Lead Management Issues
6
Complexity
5
Lead Management
5
View All Pros and Cons
LeadSquared Sales CRM features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.7
Workflow Capability
Average: 8.5
8.9
Contact & Account Management
Average: 8.6
9.0
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
LeadSquared
Year Founded
2011
HQ Location
Bangalore
Twitter
@LeadSquared
1,476 Twitter followers
LinkedIn® Page
www.linkedin.com
1,159 employees on LinkedIn®
Phone
848-248-4002
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