User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
- Coupa is a procurement and expense management software that provides visibility and control over spending, enabling users to track purchases, approvals, invoices, and expenses in one place.
- Reviewers frequently mention the user-friendly and intuitive interface, the ability to centralize and streamline spend-related processes, the built-in analytics and dashboards for real-time visibility into spending trends, and the AI and community intelligence features that suggest ways to save money.
- Reviewers mentioned that the system can feel slow and clunky at times, especially when navigating between modules or uploading receipts through the mobile app, and that the configuration and backend setup can be complex and require significant administrative training or vendor support.