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Compare CommentSold and Shopify 
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At a Glance
Market Segments
Small-Business (98.7% of reviews)
Small-Business (80.2% of reviews)
Entry-Level Pricing
$49 + 5% of sales /month
$29/ per month
CommentSold
Star Rating
(78)4.7 out of 5
Market Segments
Small-Business (98.7% of reviews)
Entry-Level Pricing
$49 + 5% of sales /month
Browse all 3 pricing plansShopify
Star Rating
(4,755)4.4 out of 5
Market Segments
Small-Business (80.2% of reviews)
Entry-Level Pricing
$29/ per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Shopify excels in its ease of use with a score of 8.9, making it a preferred choice for small businesses looking for a straightforward setup. In contrast, CommentSold also scores well at 9.0, but users mention that its focus on live selling features can add complexity for those unfamiliar with such tools.
- Reviewers mention that CommentSold shines in its quality of support, scoring 9.2, which is significantly higher than Shopify's 8.4. Users appreciate the personalized assistance they receive, especially when navigating the platform's unique features like omnichannel livestreaming.
- G2 users highlight Shopify's robust payment processing capabilities, scoring 9.1, which includes a variety of payment options and seamless integration. Conversely, CommentSold's payment processing also scores well at 9.1, but users report that the additional 5% sales fee can be a drawback for some businesses.
- Users on G2 note that CommentSold's focus on social commerce and live selling features, such as live streaming and one-to-one call scheduling, are standout elements that cater specifically to businesses looking to engage customers in real-time. Shopify, while offering social media integration, does not emphasize live selling to the same extent.
- Reviewers say that Shopify's extensive app ecosystem and integrations (scoring 8.6) allow for significant customization and flexibility, which is a major advantage for businesses wanting to tailor their online store. In comparison, CommentSold's integrations are rated slightly lower at 8.1, with users mentioning that it may not have as many third-party options available.
- Users report that both platforms offer solid inventory management, with CommentSold scoring 9.1 and Shopify at 8.6. However, reviewers mention that CommentSold's features are particularly beneficial for businesses that require real-time inventory updates during live sales events, making it a better fit for those specific use cases.
Pricing
Entry-Level Pricing
CommentSold
Basic
$49 + 5% of sales
/month
- E-commerce Webstore
- Live Selling
- Comment Selling
Free Trial
CommentSold
Free Trial is available
Shopify
No trial information availableRatings
Meets Requirements
9.0
48
8.8
4,066
Ease of Use
9.0
50
8.9
4,090
Ease of Setup
8.9
27
8.8
2,381
Ease of Admin
8.8
28
8.9
2,263
Quality of Support
9.2
52
8.4
3,810
Has the product been a good partner in doing business?
9.1
29
8.8
2,220
Product Direction (% positive)
9.5
51
8.8
3,957
Features by Category
Visitor Behavior
7.7
22
|
Verified
Not enough data
7.7
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Templates
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Personalization
8.1
25
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
27
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Multichannel
8.4
25
|
Verified
Not enough data
8.1
24
|
Verified
Not enough data
9.2
24
|
Verified
Not enough data
Administration
Feature Not Available
Not enough data
8.5
28
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Headless Commerce
Not enough data
8.2
425
Not enough data
8.4
441
Not enough data
8.3
460
8.3
7
8.3
549
8.7
5
8.5
503
Generative AI
Not enough data
7.9
201
Not enough data
7.9
201
Agentic AI - E-Commerce Platforms
Not enough data
7.8
50
Not enough data
8.3
51
Not enough data
8.1
51
Not enough data
8.0
50
Not enough data
8.0
50
Not enough data
8.1
51
Merchandising/Marketing
8.0
29
8.6
3388
8.6
37
8.6
3437
8.0
35
8.3
3363
8.7
39
8.3
3320
8.3
37
8.4
3147
Feature Not Available
8.3
3081
6.7
27
8.2
3055
Product Catalog
8.7
36
8.6
3329
8.8
38
8.5
3281
8.2
41
8.5
3327
Feature Not Available
8.4
2699
Order Process
8.7
40
8.8
3410
8.1
36
8.6
3329
8.5
39
8.6
3286
9.1
41
8.9
3368
9.2
40
8.8
3360
8.3
36
8.5
3081
9.1
40
8.6
3153
9.0
31
8.5
2768
Multi-Channel Support
8.5
32
8.5
2954
9.2
37
8.8
3178
9.1
40
8.7
2984
9.3
40
8.5
3082
Feature Not Available
8.3
2414
8.1
25
8.4
2467
Feature Not Available
8.2
2284
Platform
Feature Not Available
8.3
2484
Feature Not Available
8.4
3151
Feature Not Available
8.6
3004
9.1
38
8.7
3137
8.2
39
8.5
3172
9.0
39
8.9
3139
Feature Not Available
8.4
2458
9.1
37
8.8
3063
Feature Not Available
8.4
2549
Feature Not Available
8.5
2514
9.0
37
8.7
2873
8.8
39
8.9
3162
Content
7.5(won by default)
8
Not enough data
7.7(won by default)
5
Not enough data
8.6(won by default)
7
Not enough data
7.7(won by default)
5
Not enough data
Engagement
8.6(won by default)
12
Not enough data
7.6(won by default)
7
Not enough data
8.1(won by default)
9
Not enough data
6.5(won by default)
9
Not enough data
7.7(won by default)
11
Not enough data
Social Shopping
8.1(won by default)
12
Not enough data
8.3(won by default)
12
Not enough data
Not enough data
Not enough data
8.3(won by default)
10
Not enough data
Analytics
8.0(won by default)
11
Not enough data
8.1(won by default)
9
Not enough data
8.0(won by default)
10
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Live selling
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Payment processing - Merchant of Record
Not enough data
8.9
22
Not enough data
8.5
21
Not enough data
8.7
21
Not enough data
8.5
20
Not enough data
8.3
20
Not enough data
8.3
21
Tax management - Merchant of Record
Not enough data
8.4
19
Not enough data
8.6
19
Not enough data
8.3
19
Security and Compliance - Merchant of Record
Not enough data
8.2
19
Not enough data
8.6
19
Not enough data
8.8
19
Not enough data
8.9
19
Administration - Merchant of Record
Not enough data
8.5
20
Not enough data
8.6
20
Not enough data
8.5
20
Categories
Categories
Shared Categories
CommentSold and Shopify are categorized as E-Commerce Platforms
Unique Categories
CommentSold is categorized as E-Commerce Personalization, Social Commerce Platforms, and Live Commerce
Shopify is categorized as Merchant of Record
Reviews
Reviewers' Company Size
CommentSold
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
48.7%
Apparel & Fashion
34.2%
Luxury Goods & Jewelry
3.9%
Consumer Goods
2.6%
Arts and Crafts
2.6%
Other
7.9%
Retail
26.3%
Apparel & Fashion
9.0%
Marketing and Advertising
7.5%
Consumer Goods
5.3%
Information Technology and Services
3.4%
Other
48.5%
Most Helpful Reviews
CommentSold
Most Helpful Favorable Review
Karen-Patrick S.
Verified User in Outsourcing/Offshoring
CommentSold is a perfect tool for all retailers, like we have been using it and our experience with it is just amazing. Utilizing it we can achieve many purposes and we can create a connection with our consumers too. Our product can be displayed for our...
Most Helpful Critical Review
Athena W.
Verified User in Luxury Goods & Jewelry
The least helpful was their customer service sucked. Instead of getting one and one help they often sent you a video or link to guide you. It requires too much connecting of information and the $50 plan was basic.
Shopify
Most Helpful Favorable Review
Kathleen Virginia P.
Verified User in Motion Pictures and Film
That you can build a storefront very quickly and easily. You can also do mass uploading of products. Etsy only allows you to upload one product at a time. This is helpful for large inventory, also with lots of variances in your products. (ie: Small, red or...
Most Helpful Critical Review
Alex K.
Verified User in Business Supplies and Equipment
My shop was blocked without giving any reason. The money earned by our company has been blocked in our Shopify account. We have lost access to our orders and cannot send paid purchases to our customers. The support team has not responded anything for more...
Karen-Patrick S.
Verified User in Outsourcing/Offshoring
CommentSold is a perfect tool for all retailers, like we have been using it and our experience with it is just amazing. Utilizing it we can achieve many purposes and we can create a connection with our consumers too. Our product can be displayed for our...
Kathleen Virginia P.
Verified User in Motion Pictures and Film
That you can build a storefront very quickly and easily. You can also do mass uploading of products. Etsy only allows you to upload one product at a time. This is helpful for large inventory, also with lots of variances in your products. (ie: Small, red or...
Athena W.
Verified User in Luxury Goods & Jewelry
The least helpful was their customer service sucked. Instead of getting one and one help they often sent you a video or link to guide you. It requires too much connecting of information and the $50 plan was basic.
Alex K.
Verified User in Business Supplies and Equipment
My shop was blocked without giving any reason. The money earned by our company has been blocked in our Shopify account. We have lost access to our orders and cannot send paid purchases to our customers. The support team has not responded anything for more...
Alternatives
Discussions
What is CommentSold on Facebook?
1 Comment
AE
That is an interesting question I once had myself. That can be answered from so many different perspectives. To me commentsold was the ability to recapture...Read more
How much is Comment sold a month?
1 Comment
CE
We have 2 different pricing options. You can see them broken down here. https://try.commentsold.com/get-started/pricing/Read more
What are the features of Shopify?
5 Comments
MM
In word you can say shopify is your own "shop"Read more
What is Shopify used for?
5 Comments
PP
Shopify is an Ecommerce CMS platform where we can setup the store and sell our products.Read more
How can I change my store name in Shopify?
3 Comments
CH
Yes, you can change your stores name as long as you are not paying back a cash advance given by Shopify. If you’re currently in repayment you can’t change...Read more
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