Introducing G2.ai, the future of software buying.Try now
Compare ChatGPT and Gemini 
Featured Products
Sponsored
Zencoder.ai
(5)
AI Writing Assistant
Visit Website
Sponsored
Ada
(160)
AI Writing Assistant
Visit Website
Sponsored
InsertChat
(3)
AI Writing Assistant
Visit Website
At a Glance
Market Segments
Small-Business (63.0% of reviews)
Small-Business (46.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ChatGPT
Star Rating
(1,057)4.7 out of 5
Market Segments
Small-Business (63.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ChatGPTGemini
Star Rating
(280)4.4 out of 5
Market Segments
Small-Business (46.1% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about GeminiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ChatGPT excels in Natural Language Interaction with a score of 9.1, while Gemini trails behind at 7.6. Reviewers mention that ChatGPT's ability to understand and generate human-like responses makes it a preferred choice for conversational applications.
- Reviewers mention that ChatGPT has a higher score in Ease of Use (9.6) compared to Gemini (9.2). Users say that the intuitive interface and straightforward setup process of ChatGPT significantly enhance user experience, making it easier for small businesses to adopt.
- G2 users highlight ChatGPT's superior Context Management capabilities with a score of 8.8, while Gemini scores 8.5. Users report that ChatGPT effectively maintains context over longer conversations, which is crucial for applications requiring sustained dialogue.
- Users on G2 mention that ChatGPT's Adaptive Learning feature, scoring 8.7, allows it to improve over time based on user interactions, whereas Gemini's score of 7.5 indicates less effective learning capabilities. Reviewers say this makes ChatGPT a better long-term investment for evolving business needs.
- Reviewers mention that both products have the same score for Quality of Support (8.5), but users report that ChatGPT's support team is more responsive and helpful, which is a significant factor for businesses needing reliable assistance.
- Users report that ChatGPT shines in Multi-step Planning with a score of 8.0, while Gemini scores higher at 8.8. However, reviewers mention that ChatGPT's planning features are still robust and effective for many users, making it a solid choice for task management.
Pricing
Entry-Level Pricing
ChatGPT
No pricing availableGemini
No pricing availableFree Trial
ChatGPT
No trial information availableGemini
Free Trial is available
Ratings
Meets Requirements
9.1
961
8.7
213
Ease of Use
9.6
998
9.3
216
Ease of Setup
9.6
575
9.6
91
Ease of Admin
9.3
99
8.9
32
Quality of Support
8.5
810
8.6
185
Has the product been a good partner in doing business?
9.5
96
9.3
32
Product Direction (% positive)
9.4
974
9.4
211
Features by Category
Core Conversational Capabilities - AI Chatbots
8.8
24
Not enough data
9.2
24
Not enough data
9.3
24
Not enough data
Data
8.7
624
8.7
111
8.1
617
8.4
109
Interaction
8.6
617
8.3
111
8.9
617
8.8
109
8.9
613
8.7
111
8.7
606
8.5
108
8.6
607
8.3
108
Task & Flow Management - AI Chatbots
8.5
24
Not enough data
8.2
23
Not enough data
Learning
8.9
604
8.6
105
8.1
602
8.3
108
Deployment & Embedding - AI Chatbots
7.9
24
Not enough data
7.6
23
Not enough data
Content Generation
8.6
610
8.5
109
8.2
609
8.4
112
Admin & Configuration - AI Chatbots
8.2
24
Not enough data
System
8.4
576
8.3
107
8.5
589
8.7
103
8.6
583
8.6
104
8.4
573
8.7
104
Agentic AI - AI Chatbots
7.9
185
8.5
14
8.3
185
8.7
14
8.2
181
8.8
14
8.4
185
8.6
14
8.5
184
8.3
14
8.4
183
8.7
14
8.5
186
8.8
14
Monitoring & Improvement - AI Chatbots
8.3
24
Not enough data
Reliability & Safety - AI Chatbots
8.1
24
Not enough data
Grammar
Not enough data
8.8
33
Not enough data
7.9
33
Not enough data
8.1
32
Formatting
Not enough data
8.0
31
Not enough data
8.1
32
Not enough data
7.7
32
Content
Not enough data
8.5
32
Not enough data
8.3
33
Not enough data
7.9
31
Product Type
Not enough data
8.2
31
Not enough data
7.6
31
Generative AI
Not enough data
8.4
31
Not enough data
8.3
32
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.4
309
8.1
76
8.8
306
8.4
76
9.3
303
8.7
73
8.7
305
8.1
73
Support
8.3
297
8.2
72
8.6
296
8.4
73
8.6
295
8.4
73
Agentic AI - AI Code Generation
8.4
75
8.3
17
8.7
75
7.9
17
9.1
75
8.1
17
8.6
75
7.9
17
8.7
75
8.3
17
Image Generation
Not enough data
8.8
20
Not enough data
8.4
20
Not enough data
8.4
20
Not enough data
8.5
20
Not enough data
8.4
20
Advanced Functionality
Not enough data
8.4
20
Not enough data
7.3
20
Not enough data
7.6
19
Not enough data
8.6
20
Model
Not enough data
7.8
21
Not enough data
8.3
20
Not enough data
7.7
20
Performance
Not enough data
8.7
66
Not enough data
8.4
67
Not enough data
8.4
65
Not enough data
8.5
64
Not enough data
8.2
65
Usability
Not enough data
8.3
61
Not enough data
8.1
61
Not enough data
7.7
61
Not enough data
7.8
62
Not enough data
7.6
62
Ethics & Compliance
Not enough data
7.8
62
Not enough data
8.0
63
Not enough data
8.4
63
Not enough data
8.4
61
Not enough data
8.1
62
Generative AI - Large Language Models (LLMs)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Coding Assistants
Not enough data
7.9
15
Not enough data
8.3
15
Not enough data
8.2
15
Usability - AI Coding Assistants
Not enough data
8.4
15
Not enough data
8.1
15
Not enough data
8.7
15
Not enough data
8.8
15
Categories
Categories
Shared Categories
ChatGPT and Gemini are categorized as AI Chatbots and AI Code Generation
Unique Categories
ChatGPT has no unique categories
Gemini is categorized as Large Language Models (LLMs), AI Coding Assistants, AI Image Generators, and AI Writing Assistant
Reviews
Reviewers' Company Size
ChatGPT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gemini
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.4%
Computer Software
14.4%
Marketing and Advertising
8.5%
Education Management
3.9%
Higher Education
3.8%
Other
55.1%
Information Technology and Services
27.9%
Computer Software
14.2%
Marketing and Advertising
8.2%
Real Estate
4.1%
Higher Education
3.7%
Other
42.0%
Most Helpful Reviews
ChatGPT
Most Helpful Favorable Review
Urnisha S.
Verified User in Computer Software
What I find best about ChatGPT is that it has made my tasks a lot easier than before. Earlier, to accomplish any work or gather ideas on a topic, I had to search on Google, where there are numerous sites accessible, and I had to go through them all to get...
Most Helpful Critical Review
Rachel C.
Verified User in Marketing and Advertising
I have several concerns with ChatGPT. The agentic feature does not function effectively for me, rendering it nearly useless. The rollout of the discoverability feature was handled dishonestly, which has led to trust issues. They retroactively applied new...
Gemini
Most Helpful Favorable Review
Aadhithiya A.
Verified User in Real Estate
I can easily access to a large data using gemini. My most favorite thing about Gemini is it can understand and answer you across different formats like text, code, audio and video.
Most Helpful Critical Review
Chinmay B.
Verified User in Computer Software
Only the text based version of Gemini Pro is accessible within Bard.
Urnisha S.
Verified User in Computer Software
What I find best about ChatGPT is that it has made my tasks a lot easier than before. Earlier, to accomplish any work or gather ideas on a topic, I had to search on Google, where there are numerous sites accessible, and I had to go through them all to get...
Aadhithiya A.
Verified User in Real Estate
I can easily access to a large data using gemini. My most favorite thing about Gemini is it can understand and answer you across different formats like text, code, audio and video.
Rachel C.
Verified User in Marketing and Advertising
I have several concerns with ChatGPT. The agentic feature does not function effectively for me, rendering it nearly useless. The rollout of the discoverability feature was handled dishonestly, which has led to trust issues. They retroactively applied new...
Chinmay B.
Verified User in Computer Software
Only the text based version of Gemini Pro is accessible within Bard.
Discussions
🧠 Is AI Weakening Human Critical Thinking? Let’s Talk.
2 Comments
MF
Yes, as long as the user is not evaluating and sutdying the output, AI is weaking the critical thinking.Read more
GPT-4.5 What is your opinion?
1 Comment
EV
I love using ChatGPT. I has help me lots if times to solve problems. Read more
ChatGPT has no more discussions with answers
Gemini has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.