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Compare Loom Software and ScreenPal 
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At a Glance
Market Segments
Small-Business (61.8% of reviews)
Small-Business (62.8% of reviews)
Entry-Level Pricing
$0.00 1 User Per Month
$0.00 1 Creator Per Month
Loom
Star Rating
(2,254)4.7 out of 5
Market Segments
Small-Business (61.8% of reviews)
Entry-Level Pricing
$0.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansScreenPal
Star Rating
(129)4.5 out of 5
Market Segments
Small-Business (62.8% of reviews)
Entry-Level Pricing
$0.00 1 Creator Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Loom excels in video capture quality, with a score of 9.5, while ScreenPal is slightly higher at 9.7, indicating that both products offer excellent video capture capabilities, but ScreenPal may have a slight edge in this area.
- Reviewers mention that Loom's ease of use is rated at 9.4, making it very user-friendly, whereas ScreenPal's ease of use is rated at 9.0, suggesting that Loom may be more intuitive for new users.
- G2 users highlight that Loom's quality of support is rated at 9.0, which is significantly higher than ScreenPal's 8.4, indicating that users may find Loom's customer service more responsive and helpful.
- Users on G2 report that Loom offers better collaboration features with a score of 9.3 compared to ScreenPal's 6.3, suggesting that Loom is more effective for teams needing to work together on video projects.
- Reviewers mention that ScreenPal shines in its image editing capabilities, scoring 8.2, compared to Loom's 7.6, indicating that users may find ScreenPal's image editing tools more robust for their needs.
- Users say that both platforms offer strong video management features, with Loom scoring 9.0 and ScreenPal at 9.2, but ScreenPal may provide slightly better organization and distribution options for managing video content.
Pricing
Entry-Level Pricing
Loom
Starter
$0.00
1 User Per Month
Get started with video communication. On our Starter plan, you can invite up to 10 users. Each user can enjoy 25 Loom videos (5 minutes per video), unlimited screenshots, unlimited meeting recording length, transcriptions in 50+ languages, video comments, and emoji reactions.
- Screen & cam bubble recording
- Meeting recordings
- Screenshots
ScreenPal
Free
$0.00
1 Creator Per Month
Get started for free with easy screen capture and video editing tools.
- 15 minute screen recording limit
- Easy video editing
- Blur webcam background
Free Trial
Loom
Free Trial is available
ScreenPal
Free Trial is available
Ratings
Meets Requirements
9.2
1,229
9.1
103
Ease of Use
9.4
1,435
9.0
106
Ease of Setup
9.4
621
9.2
51
Ease of Admin
9.2
301
8.8
23
Quality of Support
9.0
795
8.8
71
Has the product been a good partner in doing business?
9.3
282
9.1
21
Product Direction (% positive)
8.9
1,171
8.4
101
Features by Category
Platform Basics
9.4
893
9.4
71
9.5
967
9.6
72
7.7
523
8.5
64
Platform Content
8.7
730
8.8
62
8.0
650
7.8
52
9.6
956
9.7
74
Platform Additional Functionality
8.8
759
9.0
63
8.3
692
8.3
55
Agentic AI - Screen and Video Capture
7.4
88
9.2
6
Hosting
9.4
124
9.3
17
8.6
105
8.3
16
7.5
82
Feature Not Available
Management
9.1
126
9.1
16
9.3
116
9.6
16
9.0
115
9.6
15
9.3
110
7.2
15
Marketing
Feature Not Available
6.3
15
8.7
105
8.3
14
8.1
31
6.9
7
8.8
31
9.2
8
Insights
8.8
103
7.9
13
8.6
101
7.6
13
Generative AI
7.5
54
5.2
7
7.6
53
5.5
7
7.2
53
4.6
8
Platform
9.0
29
9.4
8
9.1
29
8.9
9
8.7
29
9.2
6
8.6
29
9.5
7
8.9
29
9.0
7
8.0
29
6.2
7
Security
9.0
29
9.4
8
9.1
29
9.2
8
Agentic AI - Video Hosting
8.7
23
Not enough data
8.7
23
Not enough data
8.9
23
Not enough data
8.6
23
Not enough data
8.5
23
Not enough data
Customization
8.3
93
8.3
6
8.2
95
8.1
6
Feature Not Available
7.1
7
8.1
63
9.0
7
Organization
7.9
65
6.4
6
8.0
63
6.7
6
8.2
82
8.3
7
7.9
61
7.8
6
8.2
90
8.1
6
8.5
88
8.3
7
Agentic AI - Video CMS
7.7
26
Not enough data
7.9
25
Not enough data
7.9
25
Not enough data
7.6
26
Not enough data
Video Creation
9.6
290
Not enough data
9.1
190
Not enough data
9.2
261
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Software Delivery
8.3
210
Not enough data
8.9
269
Not enough data
8.2
191
Not enough data
Analytics
8.8
269
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
7.4
122
Not enough data
7.0
120
Not enough data
8.1
127
Not enough data
6.9
121
Not enough data
Agentic AI - Video Email
7.8
39
Not enough data
Platform Features
9.4
539
9.8
22
7.7
358
8.3
23
9.2
487
9.3
23
8.6
369
8.5
22
9.6
523
9.8
23
8.1
349
7.9
21
Organization
8.5
431
8.6
20
8.5
430
8.3
21
8.7
465
8.6
22
Customization
8.4
408
8.5
21
8.4
393
8.6
20
8.1
392
8.5
20
Analytics
9.0
474
8.5
21
8.9
453
8.5
20
8.8
455
8.6
21
Editing
Not enough data
8.4
31
Not enough data
8.2
32
Not enough data
7.7
31
Not enough data
8.1
30
Not enough data
8.3
31
Not enough data
8.9
31
Not enough data
8.9
32
Platform
Not enough data
9.2
32
Not enough data
9.2
31
Not enough data
8.4
31
Generative AI
Not enough data
7.4
20
Not enough data
7.3
24
Agentic AI - Video Editing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
8.0
14
Not enough data
7.3
14
Not enough data
7.4
14
Not enough data
Meeting Automation - AI Meeting Assistants
8.6
14
Not enough data
8.7
14
Not enough data
8.1
14
Not enough data
Meeting Insights - AI Meeting Assistants
6.8
14
Not enough data
7.4
14
Not enough data
8.2
14
Not enough data
Accessibility - AI Meeting Assistants
7.9
13
Not enough data
8.6
13
Not enough data
7.9
13
Not enough data
Agentic AI - AI Meeting Assistants
7.3
13
Not enough data
6.9
13
Not enough data
7.1
13
Not enough data
7.1
13
Not enough data
Categories
Categories
Shared Categories
Loom and ScreenPal are categorized as Video Communications, Video CMS, Video Hosting, and Screen and Video Capture
Unique Categories
Loom is categorized as Video Email and AI Meeting Assistants
ScreenPal is categorized as Video Editing
Reviews
Reviewers' Company Size
Loom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenPal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.2%
Marketing and Advertising
13.1%
Information Technology and Services
11.7%
Accounting
3.2%
Consulting
3.0%
Other
47.8%
Marketing and Advertising
13.2%
Higher Education
12.4%
Primary/Secondary Education
9.3%
Education Management
8.5%
Information Technology and Services
7.8%
Other
48.8%
Most Helpful Reviews
Loom
Most Helpful Favorable Review
Verified User in Professional Training & Coaching
Daniel with support is trying to assist with issues
Most Helpful Critical Review
Junior L.
Verified User in Computer Software
It never works. Buggy as hell. The chrome app goes down, I have to uninstall & re-install for every other video I make. So I said F it, I'll just use the web app instead. Now when I go to record the recording will sometimes randomly stop. I'll be 5 seconds...
ScreenPal
Most Helpful Favorable Review
Stephen M.
Verified User in Program Development
I like the ability to create separate sections for either audio or video, and make changes to any section without having to re-record an entire video presentation.
Most Helpful Critical Review
Verified User in Photography
No customer service to fix their software bug which makes the software useless in my situation. No one to process a refund or any kind of communication.
Verified User in Professional Training & Coaching
Daniel with support is trying to assist with issues
Stephen M.
Verified User in Program Development
I like the ability to create separate sections for either audio or video, and make changes to any section without having to re-record an entire video presentation.
Junior L.
Verified User in Computer Software
It never works. Buggy as hell. The chrome app goes down, I have to uninstall & re-install for every other video I make. So I said F it, I'll just use the web app instead. Now when I go to record the recording will sometimes randomly stop. I'll be 5 seconds...
Verified User in Photography
No customer service to fix their software bug which makes the software useless in my situation. No one to process a refund or any kind of communication.
Discussions
What is Loom software used for?
4 Comments
RR
Great platform for recording our video i personally like itRead more
Loom Alternatives
2 Comments
BS
I'm curious to know if you are talking purely about the the recording capability or the whole platform? I feel like the overall Loom service is better than...Read more
Is there any option to avoid the appearance of profile icon?
2 Comments
BS
Yes. In the desktop app. you can hover at the bottom of the circle and click the X. This isn't a just profile icon though, it's also the camera view. You...Read more
Is screencast O Matic free?
1 Comment
DL
There is a free version with some editing options but no captioning. The very reasonable-priced option allows you to add closed captions.Read more
What is Screencast-O-Matic used for?
1 Comment
NK
You can record the screen and webcam. Create how-to videos on software or game capture.Read more
How do you screen cast O Matic?
1 Comment
DL
I manage our LMS and I S-O-M to create closed-captioned how-to videos for our faculty.Read more
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