Introducing G2.ai, the future of software buying.Try now
Compare Benefitfocus and PlanSource 
Featured Products
Sponsored
Go1
(62)
Benefits Administration
Visit Website
At a Glance
Market Segments
Enterprise (82.1% of reviews)
Mid-Market (67.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Benefitfocus
Star Rating
(30)4.2 out of 5
Market Segments
Enterprise (82.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about BenefitfocusPlanSource
Star Rating
(145)4.0 out of 5
Market Segments
Mid-Market (67.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about PlanSourceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that PlanSource excels in its Benefits Record Management feature, scoring 8.7, which reviewers mention provides a comprehensive overview of employee benefits, making it easier for HR teams to manage records effectively.
- Reviewers mention that Benefitfocus shines in Enrollment Planning with a score of 9.0, highlighting its intuitive interface that simplifies the enrollment process for employees, leading to higher engagement rates.
- G2 users note that while both platforms have similar scores for Third-Party Carrier Integration at 7.9, Benefitfocus is often praised for its seamless integration capabilities, which users say enhances the overall user experience.
- Users on G2 report that Benefitfocus offers a superior Self-Service Portal, scoring 9.2, which reviewers say allows employees to easily access and manage their benefits, significantly improving user satisfaction.
- Reviewers mention that PlanSource has a solid score of 8.5 in Regulatory Compliance, but Benefitfocus outperforms with a score of 9.3, indicating that users feel more confident in its ability to keep up with changing regulations.
- Users say that Benefitfocus's Mobile Benefits Access feature, scoring 9.0, is particularly well-received, as it allows employees to manage their benefits on-the-go, a feature that PlanSource, with a score of 8.1, does not match in terms of user experience.
Pricing
Entry-Level Pricing
Benefitfocus
No pricing availablePlanSource
No pricing availableFree Trial
Benefitfocus
No trial information availablePlanSource
No trial information availableRatings
Meets Requirements
8.7
27
8.5
117
Ease of Use
8.9
26
8.4
118
Ease of Setup
8.0
23
7.3
91
Ease of Admin
8.6
25
8.0
100
Quality of Support
8.6
26
8.1
113
Has the product been a good partner in doing business?
8.8
24
8.1
98
Product Direction (% positive)
8.7
26
7.9
116
Features by Category
Benefits Administration Platform Features
8.5
22
8.7
88
9.0
22
8.6
85
7.9
21
7.9
76
8.5
16
8.3
64
Not enough data
8.1
36
9.2
22
8.5
79
9.3
15
8.5
61
9.0
18
8.1
45
Benefits Administration Platform Features
8.5
22
8.7
88
9.0
22
8.6
85
7.9
21
7.9
76
8.5
16
8.3
64
Not enough data
8.1
36
9.2
22
8.5
79
9.3
15
8.5
61
9.0
22
8.6
85
9.0
18
8.1
45
8.2
18
7.5
45
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
21
7.4
58
7.9
15
7.4
49
8.5
9
7.8
30
8.7
21
8.5
75
8.7
21
8.1
76
8.2
18
7.6
41
7.7
21
8.0
73
8.2
21
8.4
75
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Benefitfocus and PlanSource are categorized as Benefits Administration
Reviews
Reviewers' Company Size
Benefitfocus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PlanSource
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
14.3%
Restaurants
7.1%
Music
7.1%
Insurance
7.1%
Human Resources
7.1%
Other
57.1%
Construction
6.7%
Hospital & Health Care
6.0%
Education Management
6.0%
Information Technology and Services
4.5%
Entertainment
4.5%
Other
72.4%
Most Helpful Reviews
Benefitfocus
Most Helpful Favorable Review
Verified User in Higher Education
very customer service oriented with fast responses
Most Helpful Critical Review
Verified User in Human Resources
Although representatives work hard to find answers their team around them takes a month to complete a project.
PlanSource
Most Helpful Favorable Review
Verified User in Government Administration
It is very user friendly for my employees
Most Helpful Critical Review
Peggy M.
Verified User in Food & Beverages
Not user friendly. Hard to create reports
Verified User in Higher Education
very customer service oriented with fast responses
Verified User in Government Administration
It is very user friendly for my employees
Verified User in Human Resources
Although representatives work hard to find answers their team around them takes a month to complete a project.
Peggy M.
Verified User in Food & Beverages
Not user friendly. Hard to create reports
Discussions
Benefitfocus has no discussions with answers
How does PlanSource partner with Insurance carriers?
1 Comment
Official Response from PlanSource
PlanSource has partnerships with leading national insurance carriers who provide monetary credits when employers offer their products to employees and the...Read more
We have several other software that we would like to Integrate with PlanSource. Could a PlanSource Rep contact me to discuss?
1 Comment
JO
We have used PlanSource since 2015 and it integrates seamlessly with Paylocity, our HRIS system. It also is integrated with our COBRA administration...Read more
When was PlanSource founded?
1 Comment
Official Response from PlanSource
PlanSource is a high growth technology company founded in 2008, although we got our start in the human capital management technology space back in 1997. Our...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.