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At a Glance
Market Segments
Small-Business (80.6% of reviews)
Mid-Market (100.0% of reviews)
Entry-Level Pricing
$29.95/ per month
No pricing available
BigCommerce
Star Rating
(561)4.2 out of 5
Market Segments
Small-Business (80.6% of reviews)
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansMagento Open Source
Star Rating
(255)4.0 out of 5
Market Segments
Mid-Market (100.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Magento Open SourceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BigCommerce excels in ease of use with a score of 8.4, making it a preferred choice for small businesses looking for a straightforward setup, while Magento Open Source, with a score of 7.3, is noted for its steeper learning curve, which can be challenging for new users.
- Reviewers mention that BigCommerce offers robust support with a quality rating of 8.2, which is significantly higher than Magento Open Source's 6.9, indicating that users often find BigCommerce more responsive and helpful when issues arise.
- G2 users highlight BigCommerce's superior checkout process, scoring 8.5, which is praised for its simplicity and efficiency, whereas Magento Open Source, with a score of 8.2, is seen as slightly less user-friendly in this area.
- Reviewers say that Magento Open Source shines in customization capabilities, scoring 8.9 compared to BigCommerce's 7.4, allowing businesses to tailor their online stores more extensively to meet specific needs.
- Users on G2 report that BigCommerce's reporting and analytics features, with a score of 8.1, are user-friendly and effective for tracking sales and performance, while Magento Open Source, scoring 8.4, is noted for its more complex but powerful analytics tools that may require more expertise to utilize fully.
- Users mention that BigCommerce's multi-channel support is strong, with a score of 8.0, facilitating seamless integration across various platforms, while Magento Open Source, also at 8.0, is recognized for its flexibility but may require additional configuration to achieve similar results.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
Magento Open Source
No pricing availableFree Trial
BigCommerce
Free Trial is available
Magento Open Source
No trial information availableRatings
Meets Requirements
8.3
475
8.5
186
Ease of Use
8.4
478
7.3
187
Ease of Setup
8.3
297
6.8
142
Ease of Admin
8.4
282
7.7
129
Quality of Support
8.3
457
7.0
160
Has the product been a good partner in doing business?
8.4
279
7.7
121
Product Direction (% positive)
8.0
458
7.2
181
Features by Category
Headless Commerce
7.5
84
7.9
56
7.8
92
8.4
59
7.7
89
8.1
59
7.5
102
8.8
66
7.5
91
8.5
62
Generative AI
7.2
52
7.1
36
7.4
52
7.3
35
Agentic AI - E-Commerce Platforms
5.7
9
6.0
7
6.3
10
7.4
7
5.5
10
6.7
6
5.2
10
6.2
7
5.3
10
6.9
7
5.7
10
7.1
7
Merchandising/Marketing
7.9
383
7.7
146
8.3
386
Feature Not Available
7.7
368
7.8
146
|
Verified
7.9
370
8.0
155
|
Verified
7.9
348
7.1
141
|
Verified
7.7
348
7.8
143
|
Verified
7.9
358
8.0
155
Product Catalog
8.3
381
8.3
155
8.2
374
Feature Not Available
7.9
377
7.8
155
|
Verified
7.9
263
7.9
126
|
Verified
Order Process
8.5
387
8.3
155
|
Verified
8.1
378
8.3
154
|
Verified
8.5
362
8.2
153
|
Verified
8.8
373
8.5
153
|
Verified
8.5
385
8.5
156
8.2
344
8.0
147
|
Verified
8.1
331
8.3
148
7.8
260
8.0
128
Multi-Channel Support
8.0
319
8.0
134
8.0
351
7.8
142
|
Verified
7.9
303
7.6
129
|
Verified
8.0
334
7.6
127
|
Verified
7.7
230
7.7
113
|
Verified
7.9
244
Feature Not Available
7.6
196
8.1
112
|
Verified
Platform
8.1
294
8.2
134
|
Verified
7.8
358
8.3
146
|
Verified
7.9
331
8.3
138
|
Verified
8.4
355
8.4
150
|
Verified
7.9
352
Feature Not Available
8.6
360
8.4
147
|
Verified
Feature Not Available
Feature Not Available
8.6
347
8.9
140
|
Verified
Feature Not Available
8.0
129
|
Verified
Feature Not Available
8.4
123
|
Verified
8.5
332
8.4
139
|
Verified
8.6
370
8.1
151
|
Verified
Reporting
8.3
32
8.4
16
7.9
32
8.7
15
Omnichannel Features
7.9
30
8.5
16
7.7
27
8.4
15
7.8
30
8.4
15
8.4
29
9.0
14
8.4
31
8.4
15
8.1
32
8.9
16
8.2
27
8.3
16
Categories
Categories
Shared Categories
BigCommerce and Magento Open Source are categorized as Omnichannel Commerce and E-Commerce Platforms
Unique Categories
BigCommerce has no unique categories
Magento Open Source has no unique categories
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Magento Open Source
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
30.1%
Information Technology and Services
6.1%
Consumer Goods
5.5%
Health, Wellness and Fitness
5.0%
Food & Beverages
3.6%
Other
49.7%
Retail
25.6%
Apparel & Fashion
13.7%
Marketing and Advertising
12.0%
Furniture
4.3%
Computer & Network Security
4.3%
Other
40.2%
Most Helpful Reviews
BigCommerce
Most Helpful Favorable Review
Andrew D. G.
Verified User in Retail
1) It works, uptime is great 2) It's highly scalable for small cost focused start-ups which can start at low cost and develop their eCommerce store look and features as their business and experience develops 3) There are many seamless applications, tons...
Most Helpful Critical Review
Fielding P.
Verified User
They inflate their cart's headless capabilities. So many out-of-the-box BigCommerce native checkout integrations don't work on their embedded cart. It's very frustrating, and the sales crew and technical sales crew won't tell you that. They are missing so...
Magento Open Source
Most Helpful Favorable Review
Verified User in Information Technology and Services
The open-source capabilities that are available with the platform make design very easy. Great for retailers to get an edge over their competition.
Most Helpful Critical Review
Verified User in Electrical/Electronic Manufacturing
Very easy to break, crashes often when importing or running feeds
Andrew D. G.
Verified User in Retail
1) It works, uptime is great 2) It's highly scalable for small cost focused start-ups which can start at low cost and develop their eCommerce store look and features as their business and experience develops 3) There are many seamless applications, tons...
Verified User in Information Technology and Services
The open-source capabilities that are available with the platform make design very easy. Great for retailers to get an edge over their competition.
Fielding P.
Verified User
They inflate their cart's headless capabilities. So many out-of-the-box BigCommerce native checkout integrations don't work on their embedded cart. It's very frustrating, and the sales crew and technical sales crew won't tell you that. They are missing so...
Verified User in Electrical/Electronic Manufacturing
Very easy to break, crashes often when importing or running feeds
Alternatives
Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
Is there an option to use it on Learner Management System? Currently i know of Moodle.
1 Comment
SH
Hi.
Magento would not be a good choice to build a Learning Management System (LMS) on. Solutions such as Moodle would be a much better choice.
If your...Read more
How can I use Magento without the burdensome administrative load of keeping it updated?
1 Comment
TR
No. I've been a Magento consultant since 2007 and it's always been a headache keeping it updated. You must have a developer to deploy updates and your server...Read more
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