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Compare BigCommerce and Sana Commerce Cloud

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At a Glance
BigCommerce
BigCommerce
Star Rating
(561)4.2 out of 5
Market Segments
Small-Business (77.3% of reviews)
Information
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plans
Sana Commerce Cloud
Sana Commerce Cloud
Star Rating
(124)4.4 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Information
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that BigCommerce excels in its "Order Entry" features, with a high score of 9.8, making it easy for businesses to manage incoming orders efficiently. In contrast, Sana Commerce Cloud does not have a comparable score in this area, indicating a potential gap in order management capabilities.
  • Reviewers mention that Sana Commerce Cloud shines in "Headless Commerce" capabilities, scoring 9.7 in decoupling and 9.6 in REST APIs, which allows for greater flexibility and customization. BigCommerce, on the other hand, scores lower in this category, suggesting it may not offer the same level of adaptability for developers.
  • G2 users highlight that Sana Commerce Cloud provides superior "Customer Management" features, particularly in "Order Status" and "Information Access," both scoring 9.7 and 9.6 respectively. BigCommerce, while still strong, does not match these scores, indicating that Sana may offer a more robust customer experience.
  • Users on G2 report that BigCommerce has a more affordable entry-level price at $29.95 per month, making it a more accessible option for small businesses. In contrast, Sana Commerce Cloud requires potential customers to contact them for pricing, which may deter some users looking for clear cost structures.
  • Reviewers mention that Sana Commerce Cloud's "Product Catalog" management is highly rated, with scores of 8.9 for "Content Management" and 8.8 for "Product Configuration." BigCommerce, while competent, scores slightly lower in these areas, suggesting that Sana may provide a more comprehensive solution for managing product information.
  • Users say that BigCommerce's "Checkout Process" is user-friendly, scoring 8.5, but Sana Commerce Cloud edges ahead with a score of 8.9, indicating a smoother and more efficient checkout experience that could lead to higher conversion rates for online retailers.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Browse all 4 pricing plans
Sana Commerce Cloud
Essential
Contact Us
Per Month
Browse all 3 pricing plans
Free Trial
BigCommerce
Free Trial is available
Sana Commerce Cloud
No trial information available
Ratings
Meets Requirements
8.3
475
9.0
87
Ease of Use
8.4
478
9.1
88
Ease of Setup
8.3
297
8.1
60
Ease of Admin
8.4
282
8.6
60
Quality of Support
8.3
457
8.8
87
Has the product been a good partner in doing business?
8.4
279
8.8
60
Product Direction (% positive)
8.0
458
8.3
81
Features by Category
Not enough data
9.6
28
Order Entry
Not enough data
9.8
22
Not enough data
9.7
25
Not enough data
9.5
25
Order Tracking
Not enough data
9.6
24
Not enough data
9.7
24
Not enough data
9.3
25
Inventory Management
Not enough data
9.2
24
Not enough data
9.4
24
Not enough data
9.4
24
Customer Management
Not enough data
9.7
27
Not enough data
9.6
27
Not enough data
9.6
25
Subscription Management
Not enough data
9.7
26
Not enough data
9.8
25
Not enough data
9.4
26
Not enough data
9.7
24
Agentic AI - Order Management
Not enough data
Not enough data
Not enough data
Not enough data
7.7
407
8.8
75
Headless Commerce
7.5
84
9.7
23
7.8
92
9.6
26
7.7
89
9.5
25
7.5
102
9.4
32
7.5
91
9.7
31
Generative AI
7.2
52
Not enough data
7.4
52
Not enough data
Agentic AI - E-Commerce Platforms
5.7
9
Not enough data
6.3
10
Not enough data
5.5
10
Not enough data
5.2
10
Not enough data
5.3
10
Not enough data
5.7
10
Not enough data
Merchandising/Marketing
7.9
383
8.6
70
8.3
386
8.6
70
7.7
368
8.3
65
7.9
370
8.2
63
7.9
348
8.2
57
7.7
348
8.8
55
7.9
358
8.4
65
Product Catalog
8.3
381
8.9
72
8.2
374
8.8
65
7.9
377
8.4
73
7.9
263
8.4
48
Order Process
8.5
387
8.9
71
8.1
378
8.7
67
8.5
362
8.8
64
8.8
373
8.6
61
8.5
385
9.0
69
8.2
344
8.8
50
8.1
331
8.8
65
7.8
260
8.7
48
Multi-Channel Support
8.0
319
8.8
54
8.0
351
8.4
65
7.9
303
8.3
48
8.0
334
8.8
56
7.7
230
9.0
43
7.9
244
8.6
39
7.6
196
9.2
63
Platform
8.1
294
8.3
53
7.8
358
8.4
67
7.9
331
8.2
63
8.4
355
8.6
66
7.9
352
8.2
60
8.6
360
8.9
63
Feature Not Available
8.9
51
8.6
347
9.1
65
Feature Not Available
8.7
58
Feature Not Available
9.2
53
8.5
332
9.0
63
8.6
370
8.9
68
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Omnichannel CommerceHide 9 FeaturesShow 9 Features
8.1
33
Not enough data
Reporting
8.3
32
Not enough data
7.9
32
Not enough data
Omnichannel Features
7.9
30
Not enough data
7.7
27
Not enough data
7.8
30
Not enough data
8.4
29
Not enough data
8.4
31
Not enough data
8.1
32
Not enough data
8.2
27
Not enough data
Categories
Categories
Shared Categories
BigCommerce
BigCommerce
Sana Commerce Cloud
Sana Commerce Cloud
BigCommerce and Sana Commerce Cloud are categorized as E-Commerce Platforms
Unique Categories
BigCommerce
BigCommerce is categorized as Omnichannel Commerce
Sana Commerce Cloud
Sana Commerce Cloud is categorized as SAP Store and Order Management
Reviews
Reviewers' Company Size
BigCommerce
BigCommerce
Small-Business(50 or fewer emp.)
77.3%
Mid-Market(51-1000 emp.)
18.6%
Enterprise(> 1000 emp.)
4.1%
Sana Commerce Cloud
Sana Commerce Cloud
Small-Business(50 or fewer emp.)
43.9%
Mid-Market(51-1000 emp.)
48.0%
Enterprise(> 1000 emp.)
8.1%
Reviewers' Industry
BigCommerce
BigCommerce
Retail
19.9%
Apparel & Fashion
6.2%
Marketing and Advertising
5.1%
Information Technology and Services
4.0%
Consumer Goods
3.6%
Other
61.1%
Sana Commerce Cloud
Sana Commerce Cloud
Computer Software
14.6%
Wholesale
9.8%
Consumer Goods
6.5%
Business Supplies and Equipment
4.1%
Food & Beverages
3.3%
Other
61.8%
Most Helpful Reviews
BigCommerce
BigCommerce
Most Helpful Favorable Review
Andrew D. G.
AG
Andrew D. G.
Verified User in Retail

1) It works, uptime is great 2) It's highly scalable for small cost focused start-ups which can start at low cost and develop their eCommerce store look and features as their business and experience develops 3) There are many seamless applications, tons...

Most Helpful Critical Review
Fielding P.
FP
Fielding P.
Verified User

They inflate their cart's headless capabilities. So many out-of-the-box BigCommerce native checkout integrations don't work on their embedded cart. It's very frustrating, and the sales crew and technical sales crew won't tell you that. They are missing so...

Sana Commerce Cloud
Sana Commerce Cloud
Most Helpful Favorable Review
Filip D.
FD
Filip D.
Verified User in Entertainment

The integration with NAV is splendid. Our sales backoffice team needed minimal training, while we were able to setup and run a rather large store in a short time. All our business administration (customer info, pricing, discounts, catalog) can still be...

Most Helpful Critical Review
Verified User
G
Verified User in Logistics and Supply Chain

I think that commerce cloud is not utilising its full potential. What Sana has in terms of being able to smoothly integrate with an ERP is a really powerful thing, however I feel like they let themselves down when it comes to their online eccomerce...

Alternatives
BigCommerce
BigCommerce Alternatives
Shopify Plus
Shopify Plus
Add Shopify Plus
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Add Salesforce Commerce for B2C
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
Magento Open Source
Magento OS
Add Magento Open Source
Sana Commerce Cloud
Sana Commerce Cloud Alternatives
Shopify
Shopify
Add Shopify
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce)
Add Adobe Commerce (formerly Magento Commerce)
Shopify Plus
Shopify Plus
Add Shopify Plus
Discussions
BigCommerce
BigCommerce Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus. They seem...Read more
What software does BigCommerce integrate with?
1 Comment
Calla J.
CJ
OrdergrooveRead more
Sana Commerce Cloud
Sana Commerce Cloud Discussions
What is Sana Software?
1 Comment
Official Response from Sana Commerce Cloud
Sana Software is the legacy name of our b2b e-commerce software product. We used to talk about our Sana Software to our customers when referring to the...Read more
What does Sana Commerce do?
1 Comment
Greg L.
GL
It's an E-Commerce solution (alternative to Shopify) that's fully integrated with your ERP system. For us, that's SAP Business One. It pulls real-time stock,...Read more
Monty the Mongoose crying
Sana Commerce Cloud has no more discussions with answers