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Compare BigCommerce and WooCommerce

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At a Glance
BigCommerce
BigCommerce
Star Rating
(561)4.2 out of 5
Market Segments
Small-Business (77.3% of reviews)
Information
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plans
WooCommerce
WooCommerce
Star Rating
(1,202)4.4 out of 5
Market Segments
Small-Business (89.1% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about WooCommerce
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that BigCommerce excels in its Quality of Support with a score of 8.2, while WooCommerce has a lower score of 7.6, indicating that BigCommerce may provide more reliable assistance when issues arise.
  • Reviewers mention that WooCommerce offers superior Customization options, scoring 8.7 compared to BigCommerce's 7.4, which allows users to tailor their online stores more effectively to their specific needs.
  • G2 users highlight that WooCommerce has a better Ease of Setup rating at 8.5, compared to BigCommerce's 8.2, suggesting that new users may find WooCommerce easier to get started with.
  • Users on G2 report that BigCommerce's Checkout Process is rated higher at 8.7, while WooCommerce scores 8.5, indicating a potentially smoother transaction experience for customers using BigCommerce.
  • Reviewers say that WooCommerce shines in SEO capabilities, scoring 8.3 compared to BigCommerce's 7.9, which may help users achieve better visibility in search engine results.
  • Users report that BigCommerce has a more robust Multi-Site Management feature with a score of 6.4, while WooCommerce excels with a score of 8.1, making WooCommerce a better choice for businesses managing multiple sites.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Browse all 4 pricing plans
WooCommerce
No pricing available
Free Trial
BigCommerce
Free Trial is available
WooCommerce
No trial information available
Ratings
Meets Requirements
8.3
475
8.9
991
Ease of Use
8.4
478
8.6
998
Ease of Setup
8.3
297
8.5
686
Ease of Admin
8.4
282
8.6
662
Quality of Support
8.3
457
7.6
814
Has the product been a good partner in doing business?
8.4
279
8.6
611
Product Direction (% positive)
8.0
458
8.7
966
Features by Category
7.7
407
8.2
924
Headless Commerce
7.5
84
8.3
143
7.8
92
8.6
158
7.7
89
8.3
154
7.5
102
8.7
196
7.5
91
8.7
186
Generative AI
7.2
52
7.3
84
7.4
52
7.7
83
Agentic AI - E-Commerce Platforms
5.7
9
6.7
22
6.3
10
7.1
22
5.5
10
6.5
22
5.2
10
7.3
22
5.3
10
6.9
22
5.7
10
7.1
22
Merchandising/Marketing
7.9
383
8.1
795
8.3
386
8.3
835
7.7
368
8.2
808
7.9
370
8.4
809
7.9
348
7.4
705
7.7
348
8.3
761
7.9
358
8.3
779
Product Catalog
8.3
381
8.7
834
8.2
374
8.6
822
7.9
377
8.3
809
7.9
263
8.4
683
Order Process
8.5
387
8.7
846
8.1
378
8.3
801
8.5
362
8.3
777
8.8
373
8.7
840
8.5
385
8.6
839
8.2
344
8.2
734
8.1
331
8.5
761
7.8
260
Feature Not Available
Multi-Channel Support
8.0
319
8.2
669
8.0
351
8.6
773
7.9
303
8.1
640
8.0
334
8.0
655
7.7
230
7.8
512
7.9
244
8.3
544
7.6
196
8.1
516
Platform
8.1
294
8.5
616
7.8
358
8.5
787
7.9
331
8.7
751
8.4
355
8.6
769
7.9
352
8.1
764
8.6
360
8.2
779
Feature Not Available
8.1
487
8.6
347
8.8
755
Feature Not Available
8.1
589
Feature Not Available
8.3
598
8.5
332
8.8
723
8.6
370
8.7
796
Omnichannel CommerceHide 9 FeaturesShow 9 Features
8.1
33
Not enough data
Reporting
8.3
32
Not enough data
7.9
32
Not enough data
Omnichannel Features
7.9
30
Not enough data
7.7
27
Not enough data
7.8
30
Not enough data
8.4
29
Not enough data
8.4
31
Not enough data
8.1
32
Not enough data
8.2
27
Not enough data
Categories
Categories
Shared Categories
BigCommerce
BigCommerce
WooCommerce
WooCommerce
BigCommerce and WooCommerce are categorized as E-Commerce Platforms
Unique Categories
BigCommerce
BigCommerce is categorized as Omnichannel Commerce
WooCommerce
WooCommerce has no unique categories
Reviews
Reviewers' Company Size
BigCommerce
BigCommerce
Small-Business(50 or fewer emp.)
77.3%
Mid-Market(51-1000 emp.)
18.6%
Enterprise(> 1000 emp.)
4.1%
WooCommerce
WooCommerce
Small-Business(50 or fewer emp.)
89.1%
Mid-Market(51-1000 emp.)
8.4%
Enterprise(> 1000 emp.)
2.5%
Reviewers' Industry
BigCommerce
BigCommerce
Retail
19.9%
Apparel & Fashion
6.2%
Marketing and Advertising
5.1%
Information Technology and Services
4.0%
Consumer Goods
3.6%
Other
61.1%
WooCommerce
WooCommerce
Retail
9.7%
Marketing and Advertising
9.1%
Information Technology and Services
8.1%
Apparel & Fashion
7.1%
Internet
6.4%
Other
59.5%
Most Helpful Reviews
BigCommerce
BigCommerce
Most Helpful Favorable Review
Andrew D. G.
AG
Andrew D. G.
Verified User in Retail

1) It works, uptime is great 2) It's highly scalable for small cost focused start-ups which can start at low cost and develop their eCommerce store look and features as their business and experience develops 3) There are many seamless applications, tons...

Most Helpful Critical Review
Bradley J. M.
BM
Bradley J. M.
Verified User in Business Supplies and Equipment

Giving prospect the impression that they are web designer and code writers. Spending 3500 bucks because the above is untrue. BC involves third parties for everything Asian customer service, never the same guy twice. Paying 2% of sales AND paying a...

WooCommerce
WooCommerce
Most Helpful Favorable Review
Jim C.
JC
Jim C.
Verified User

Nothing to like

Most Helpful Critical Review
Jim R.
JR
Jim R.
Verified User in Computer Software

The WooCommerce base software is virtually useless without purchasing dozens of pricey "extensions", but you only discover this gradually, after you've invested a lot of time into setup and integration. It's like they've perfectly designed it to milk the...

Alternatives
BigCommerce
BigCommerce Alternatives
Shopify Plus
Shopify Plus
Add Shopify Plus
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Add Salesforce Commerce for B2C
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
Magento Open Source
Magento OS
Add Magento Open Source
WooCommerce
WooCommerce Alternatives
Shopify
Shopify
Add Shopify
Wix
Wix
Add Wix
Shopify Plus
Shopify Plus
Add Shopify Plus
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Add Salesforce Commerce for B2C
Discussions
BigCommerce
BigCommerce Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus. They seem...Read more
What software does BigCommerce integrate with?
1 Comment
Calla J.
CJ
OrdergrooveRead more
WooCommerce
WooCommerce Discussions
How do I sell subscription on woocommerce?
3 Comments
MG
You can use WooCommerce subscription plugin or also MemberPress is a great tool.Read more
how to backup woocommerce database
2 Comments
Rob W.
RW
WooCommerce creates and uses existing tables within the WordPress database. Any database backup plugin would work, along with backing up the WordPress...Read more
What is the use of WooCommerce?
2 Comments
Devesh G.
DG
You can use the platform to make your professional website or ecommerce website to sale goods.Read more