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At a Glance
Market Segments
Enterprise (100.0% of reviews)
Enterprise (58.2% of reviews)
Entry-Level Pricing
$0.00 1 users
Free 10 Users Per Month
GitHub
Star Rating
(2,253)4.7 out of 5
Market Segments
Enterprise (100.0% of reviews)
Entry-Level Pricing
$0.00 1 users
Browse all 3 pricing plansJira
Star Rating
(6,961)4.3 out of 5
Market Segments
Enterprise (58.2% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jira excels in project management capabilities, particularly with its robust issue tracking and customizable workflows, earning it a score of 8.8 for meeting requirements. In contrast, GitHub shines with its seamless integration for version control and collaboration, achieving a higher score of 9.3.
- Reviewers mention that GitHub's ease of setup is significantly better, scoring 9.0 compared to Jira's 7.8. Users appreciate GitHub's straightforward onboarding process, which allows teams to start collaborating quickly.
- G2 users highlight that while both platforms offer quality support, GitHub edges out with a score of 8.7 versus Jira's 8.3. Reviewers note that GitHub's support team is responsive and helpful, particularly for small businesses.
- Users on G2 report that Jira's analytics features, such as the Advanced Roadmaps, provide valuable insights into project progress, scoring 8.6. However, GitHub's analytics tools, while slightly lower at 8.4, are praised for their simplicity and effectiveness in tracking code changes.
- Reviewers mention that both products have a solid bug history score of 8.9, indicating reliability. However, users say that Jira's extensive documentation and community support make it easier to resolve issues quickly.
- Users report that GitHub's adaptive learning features, scoring 8.7, provide a more intuitive experience for new users, while Jira's score of 7.2 indicates room for improvement in this area. Reviewers appreciate GitHub's user-friendly interface that helps teams learn the platform faster.
Pricing
Entry-Level Pricing
GitHub
Free for Individuals and Organizations
$0.00
1 users
Basics for teams and developers
- Unlimited public/private repositories
- Unlimited collaborators
- 2,000 Actions minutes/month (Free for public repositories)
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Free Trial
GitHub
Free Trial is available
Jira
Free Trial is available
Ratings
Meets Requirements
9.3
1,952
8.9
5,739
Ease of Use
8.7
1,967
8.1
5,797
Ease of Setup
9.0
578
7.8
2,031
Ease of Admin
8.7
450
7.6
1,444
Quality of Support
8.7
1,559
8.3
4,448
Has the product been a good partner in doing business?
8.9
386
8.5
1,305
Product Direction (% positive)
8.9
1,903
8.4
5,567
Features by Category
Tasks
Not enough data
9.2
503
Not enough data
8.9
501
Not enough data
9.0
501
Not enough data
8.7
496
Not enough data
8.4
481
Not enough data
8.1
480
Not enough data
8.4
490
Not enough data
8.3
436
Projects
Not enough data
8.8
485
Not enough data
8.6
471
Not enough data
8.1
449
Not enough data
8.3
457
Not enough data
8.5
466
Not enough data
7.6
401
Not enough data
9.1
425
Not enough data
8.2
459
Not enough data
8.0
399
Not enough data
8.0
406
Not enough data
8.6
443
Resource Management
Not enough data
8.2
441
Not enough data
8.2
446
Not enough data
8.4
445
Project Monitoring
Not enough data
8.3
432
Not enough data
8.3
441
Not enough data
8.6
456
Generative AI
Not enough data
7.2
368
Not enough data
7.4
370
Agentic AI - Project Management
Not enough data
7.1
241
Not enough data
7.4
243
Not enough data
7.6
243
Not enough data
7.4
240
Not enough data
7.4
243
Not enough data
7.3
243
Not enough data
7.7
246
Administration
8.8
134
Not enough data
9.0
139
Not enough data
8.7
136
Not enough data
Functionality
8.9
137
Not enough data
8.5
126
Not enough data
8.8
128
Not enough data
9.0
139
Not enough data
8.2
125
Not enough data
Processes
9.0
138
Not enough data
8.8
136
Not enough data
8.6
134
Not enough data
Administration
9.0
40
Not enough data
8.8
39
Not enough data
Analysis
8.4
39
Not enough data
8.8
42
Not enough data
8.6
40
Not enough data
8.8
42
Not enough data
Testing
9.2
41
Not enough data
8.5
36
Not enough data
8.6
37
Not enough data
8.8
35
Not enough data
8.4
34
Not enough data
8.8
35
Not enough data
8.2
34
Not enough data
Agentic AI - Static Application Security Testing (SAST)
10.0
7
Not enough data
Administration
9.0
89
Not enough data
9.0
88
Not enough data
8.7
90
Not enough data
9.1
90
Not enough data
Automation
8.8
88
Not enough data
8.6
83
Not enough data
8.6
88
Not enough data
8.8
83
Not enough data
IT Management
8.9
91
Not enough data
8.8
82
Not enough data
8.8
81
Not enough data
Functionality
9.1
229
Not enough data
9.1
232
Not enough data
8.8
230
Not enough data
Management
9.0
227
Not enough data
8.4
222
Not enough data
9.0
230
Not enough data
Agentic AI - Continuous Delivery
9.1
21
Not enough data
8.9
21
Not enough data
8.7
21
Not enough data
8.9
22
Not enough data
9.0
21
Not enough data
Bug Reporting
8.9
181
8.8
1727
8.8
178
8.7
1688
9.0
183
8.8
1760
Bug Monitoring
8.4
177
8.6
1674
8.9
187
8.9
1773
9.0
175
8.8
1652
Agentic AI - Bug Tracking
9.2
17
7.4
194
9.1
17
7.5
197
8.9
17
7.5
194
Functionality - Software Composition Analysis
8.8
67
Not enough data
9.1
71
Not enough data
9.1
70
Not enough data
Effectiveness - Software Composition Analysis
8.7
69
Not enough data
9.0
71
Not enough data
8.8
68
Not enough data
Responses
Not enough data
9.4
15
Not enough data
9.2
15
Not enough data
9.2
15
Automation - AI Agents
Not enough data
7.9
15
Not enough data
8.5
14
Not enough data
8.1
15
Not enough data
9.1
15
Not enough data
8.9
15
Platform
Not enough data
9.1
15
Not enough data
9.0
15
Not enough data
9.0
15
Autonomy - AI Agents
Not enough data
8.3
15
Not enough data
8.4
15
Not enough data
8.8
15
Not enough data
8.4
15
Generative AI
Not enough data
8.7
15
Not enough data
8.7
15
Management
8.8
128
Not enough data
9.1
128
Not enough data
8.5
125
Not enough data
Functionality
8.7
126
Not enough data
8.9
128
Not enough data
8.7
126
Not enough data
Processes
8.8
128
Not enough data
8.8
126
Not enough data
9.1
130
Not enough data
Functionality
9.3
214
Not enough data
8.9
203
Not enough data
8.6
195
Not enough data
Management
8.9
208
Not enough data
8.9
205
Not enough data
8.2
200
Not enough data
Agentic AI - Continuous Integration
8.5
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.0
24
Not enough data
8.4
24
Not enough data
Documentation
8.7
174
Not enough data
8.8
169
Not enough data
8.6
160
Not enough data
Security
8.2
157
Not enough data
8.5
158
Not enough data
8.9
167
Not enough data
Communication
Not enough data
8.4
2586
Not enough data
8.2
2448
Not enough data
8.1
2359
Planning
Not enough data
8.7
3056
Not enough data
8.8
3135
Not enough data
8.8
2867
Not enough data
8.7
2969
Not enough data
8.3
2581
Workflow Management
Not enough data
8.6
2924
Not enough data
8.8
3173
Not enough data
7.8
2190
Not enough data
8.4
2425
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GitHub and Jira are categorized as Bug Tracking
Unique Categories
GitHub is categorized as DevOps Platforms, Software Composition Analysis, Cloud Infrastructure Automation, Static Application Security Testing (SAST), Application Release Orchestration, Version Control Hosting, Peer Code Review, Continuous Delivery, Gaming Tools, Configuration Management, Continuous Integration, Build Automation, and Secure Code Review
Jira is categorized as Product Management, Project Management, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
GitHub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
42.6%
Information Technology and Services
30.0%
Higher Education
4.6%
Education Management
3.0%
Computer & Network Security
2.1%
Other
17.6%
Information Technology and Services
41.4%
Internet
7.4%
Marketing and Advertising
7.2%
Telecommunications
4.0%
Hospital & Health Care
2.9%
Other
37.1%
Most Helpful Reviews
GitHub
Most Helpful Favorable Review
Verified User in Internet
Free access to open source repos. Free, easy collaboration with developers in amateur settings. Powerful, inexpensive collaboration in professional settings. The Octo-Kitty is pretty great. We integrate with Slack, Jira, and Heroku. At this point pretty...
Most Helpful Critical Review
Airton S.
Verified User in Security and Investigations
Custom support is terrible. They are very slow to reply, even if you are in a crisis. I'm at BRT and they put me someone at Sydney to help me, for god sake. It takes a day for someone to read what you sent. Adding users when you're an enterprise client is...
Jira
Most Helpful Favorable Review
Daniel J.
Verified User in Computer & Network Security
We use JIRA extensively for issue management and tracking. Each team has a project and it is a great way to work amongst teams and collaborate. The tool is very versatile and great to have project leaders, watchers, stakeholders, etc. They also have...
Most Helpful Critical Review
Jonathan D.
Verified User in Computer Software
I don't like that some development teams will try to use JIRA as an entire project management solution, because JIRA isn't a true project management solution.
Verified User in Internet
Free access to open source repos. Free, easy collaboration with developers in amateur settings. Powerful, inexpensive collaboration in professional settings. The Octo-Kitty is pretty great. We integrate with Slack, Jira, and Heroku. At this point pretty...
Daniel J.
Verified User in Computer & Network Security
We use JIRA extensively for issue management and tracking. Each team has a project and it is a great way to work amongst teams and collaborate. The tool is very versatile and great to have project leaders, watchers, stakeholders, etc. They also have...
Airton S.
Verified User in Security and Investigations
Custom support is terrible. They are very slow to reply, even if you are in a crisis. I'm at BRT and they put me someone at Sydney to help me, for god sake. It takes a day for someone to read what you sent. Adding users when you're an enterprise client is...
Jonathan D.
Verified User in Computer Software
I don't like that some development teams will try to use JIRA as an entire project management solution, because JIRA isn't a true project management solution.
Alternatives
Discussions
What is GitHub used for?
8 Comments
MK
- store software source code
- use actions to execute CI / CD and publish artefacts / create releases
- lightweight software project managementRead more
What can GitHub be used for?
5 Comments
MS
It's a platform for version controlling. Where group of people collaborate each other and work on a single project. Read more
What does GitHub mean?
2 Comments
JV
It is a platform for doing projects based on serveral services like website development projects etcRead more
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
Is Jira free tool?
6 Comments
RC
JIRA is free up to 10 users, 2GB of storage. However, they do offer paid plans for more users and storage if need.Read more
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