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Compare Docusign CLM and Ironclad 
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At a Glance
Market Segments
Enterprise (100.0% of reviews)
Enterprise (100.0% of reviews)
Entry-Level Pricing
Contact for Pricing/ user, per month
No pricing available
Docusign CLM
Star Rating
(418)4.3 out of 5
Market Segments
Enterprise (100.0% of reviews)
Entry-Level Pricing
Contact for Pricing/ user, per month
Learn more about Docusign CLMIronclad
Star Rating
(269)4.5 out of 5
Market Segments
Enterprise (100.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about IroncladSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Docusign CLM excels in E-Signature capabilities, scoring a remarkable 9.3, while Ironclad follows with a solid 8.8. Reviewers mention that Docusign's seamless integration with various platforms enhances the signing experience significantly.
- Reviewers mention that Ironclad shines in the Approval Process, achieving a score of 9.0 compared to Docusign CLM's 8.7. Users appreciate Ironclad's intuitive workflow that simplifies the approval stages, making it easier to track contract statuses.
- Users on G2 highlight that Docusign CLM offers superior Contract Creation features, scoring 8.7 against Ironclad's 9.0. However, reviewers say that Ironclad's templates are more customizable, which can be a deciding factor for teams needing flexibility.
- Reviewers mention that both products score equally in Contract Database functionality at 8.4, but users report that Docusign CLM's search capabilities are more robust, allowing for quicker retrieval of documents.
- G2 users note that Docusign CLM has a slight edge in Ease of Use with a score of 8.6 compared to Ironclad's 8.8. Reviewers say that Docusign's user interface is more straightforward, making it easier for new users to adapt.
- Users report that Ironclad outperforms Docusign CLM in Quality of Support, with scores of 8.8 versus 8.5. Reviewers mention that Ironclad's customer service is responsive and knowledgeable, which is crucial for resolving issues quickly.
Pricing
Entry-Level Pricing
Docusign CLM
Enterprise Edition
Contact for Pricing
/ user, per month
Enterprise provides advanced functionality to fully streamline the process around your contracts and documents.
- Routing and approval contract workflow
- Advanced contract generation
- Full contract clause library
Ironclad
No pricing availableFree Trial
Docusign CLM
No trial information availableIronclad
No trial information availableRatings
Meets Requirements
8.7
365
8.7
208
Ease of Use
8.6
370
8.7
214
Ease of Setup
8.0
247
8.1
153
Ease of Admin
8.2
176
8.5
135
Quality of Support
8.5
322
8.7
187
Has the product been a good partner in doing business?
8.6
177
9.0
133
Product Direction (% positive)
8.7
366
9.0
203
Features by Category
Contract Management Platform Features
8.7
145
|
Verified
9.0
137
|
Verified
8.5
144
|
Verified
8.9
134
|
Verified
8.6
146
|
Verified
8.2
138
|
Verified
8.6
145
|
Verified
8.3
134
|
Verified
8.5
144
|
Verified
8.6
133
|
Verified
8.6
143
|
Verified
9.0
135
|
Verified
8.6
148
|
Verified
8.4
134
|
Verified
8.4
148
|
Verified
8.3
135
|
Verified
8.0
143
|
Verified
7.9
122
|
Verified
7.8
145
|
Verified
7.7
129
|
Verified
Generative AI
8.2
48
6.4
56
8.1
48
6.4
55
Agentic AI - Contract Management
Not enough data
4.3
12
Data Sources
8.6
83
Not enough data
8.1
77
Not enough data
8.9
84
Not enough data
Generation
8.6
83
Not enough data
8.7
83
Not enough data
8.4
80
Not enough data
Delivery
8.8
83
Not enough data
8.7
82
Not enough data
8.4
79
Not enough data
Generative AI
8.2
40
Not enough data
8.3
40
Not enough data
8.4
39
Not enough data
8.2
39
Not enough data
Agentic AI - Document Generation
8.7
5
Not enough data
Platform Basics
8.4
36
Not enough data
8.6
38
Not enough data
Artificial Intelligence Capabilities
8.0
37
Not enough data
7.8
34
Not enough data
8.2
30
Not enough data
Contract Data
8.4
37
Not enough data
8.3
38
Not enough data
8.4
31
Not enough data
8.5
31
Not enough data
Generative AI
7.8
16
Not enough data
Contract Creation & Management
8.5
74
9.1
135
8.3
73
8.7
131
8.7
71
8.1
133
8.6
70
8.2
126
Collaboration
8.6
70
8.5
123
8.8
72
8.8
127
Other Platform Features
8.7
68
8.0
125
8.6
66
8.2
126
8.6
66
8.2
118
8.4
66
7.6
117
9.2
70
8.8
127
Contract Data
8.5
65
7.5
122
8.3
61
7.0
110
Generative AI
8.3
34
6.5
70
8.3
34
6.4
68
Agentic AI - Contract Lifecycle Management (CLM)
7.7
5
4.4
18
8.0
5
5.1
18
7.7
5
5.4
16
7.7
5
5.0
18
7.7
5
4.2
17
Not enough data
4.6
17
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.4
35
Not enough data
8.2
33
Not enough data
8.1
24
Not enough data
8.7
33
Not enough data
8.1
30
Not enough data
8.2
22
Not enough data
7.8
26
Not enough data
7.9
19
Not enough data
7.8
20
Not enough data
8.1
35
Not enough data
8.3
30
Not enough data
6.9
21
Not enough data
Workflow
7.9
29
Not enough data
8.0
30
Not enough data
8.1
26
Not enough data
Feature Not Available
Not enough data
8.0
19
Not enough data
Platform
Feature Not Available
Not enough data
8.1
34
Not enough data
8.1
29
Not enough data
8.4
27
Not enough data
8.2
24
Not enough data
Categories
Categories
Shared Categories
Docusign CLM and Ironclad are categorized as Contract Lifecycle Management (CLM) and Contract Management
Unique Categories
Docusign CLM is categorized as Contract Analytics, Document Generation, Enterprise Content Management (ECM), and Salesforce CRM Document Generation
Ironclad has no unique categories
Reviews
Reviewers' Company Size
Docusign CLM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ironclad
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.5%
Insurance
6.3%
Real Estate
5.9%
Telecommunications
5.5%
Computer & Network Security
3.8%
Other
52.1%
Information Technology and Services
29.6%
Marketing and Advertising
5.9%
Biotechnology
5.9%
Real Estate
4.4%
Internet
3.7%
Other
50.4%
Most Helpful Reviews
Docusign CLM
Most Helpful Favorable Review
Wesley B.
Verified User in Internet
The system is intuitive. It is simply the easiest content management system out of the top 23 vendors in the ECM space. The basic search feature shows advanced functionality because the results show how likely the document is to produce what you were...
Most Helpful Critical Review
Verified User in Computer Software
This has been an absolute and utter disappointment to implement. The tool was purchased over a year ago and we still have nothing to show for it. A complete waste of the company's money to be quite truthful as there have been several, continuous issues...
Ironclad
Most Helpful Favorable Review
Verified User in Automotive
Ironclad is a very organized way to handle contact lifecycles and intakes.
Most Helpful Critical Review
Verified User in Transportation/Trucking/Railroad
- Customer support runs you around in circles when they eventually reply and is of zero help. - There are multiple objects synced back to Salesforce causing messy data. - Insights and reporting are usless, we can't even tell you how many open workflows we...
Wesley B.
Verified User in Internet
The system is intuitive. It is simply the easiest content management system out of the top 23 vendors in the ECM space. The basic search feature shows advanced functionality because the results show how likely the document is to produce what you were...
Verified User in Automotive
Ironclad is a very organized way to handle contact lifecycles and intakes.
Verified User in Computer Software
This has been an absolute and utter disappointment to implement. The tool was purchased over a year ago and we still have nothing to show for it. A complete waste of the company's money to be quite truthful as there have been several, continuous issues...
Verified User in Transportation/Trucking/Railroad
- Customer support runs you around in circles when they eventually reply and is of zero help. - There are multiple objects synced back to Salesforce causing messy data. - Insights and reporting are usless, we can't even tell you how many open workflows we...
Discussions
What is a CLM system?
4 Comments
KS
CLM software helps businesses manage contracts from creation to execution. A powerful robust CLM software like Volody's AI CLM streamlines processes like...Read more
What is DocuSign CLM?
4 Comments
MG
Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the...Read more
What is DocuSign CLM used for?
2 Comments
MG
Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the...Read more
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