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Compare Docusign and PandaDoc 
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At a Glance
Market Segments
Small-Business (63.8% of reviews)
Small-Business (71.2% of reviews)
Entry-Level Pricing
$10.00 1 User Per Month
$19.00 1 Seat cost Per Month
Docusign
Star Rating
(2,531)4.5 out of 5
Market Segments
Small-Business (63.8% of reviews)
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plansPandaDoc
Star Rating
(3,199)4.7 out of 5
Market Segments
Small-Business (71.2% of reviews)
Entry-Level Pricing
$19.00 1 Seat cost Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Docusign excels in its document signing capabilities, with a score of 9.5, while PandaDoc closely follows with a score of 9.6. Reviewers mention that Docusign's interface is intuitive, making the signing process seamless.
- Reviewers mention that PandaDoc offers superior document creation features, scoring 9.3 in signature document creation compared to Docusign's 8.9. Users appreciate the flexibility and customizability of templates in PandaDoc, which allows for more personalized documents.
- G2 users highlight that PandaDoc has a more user-friendly setup process, scoring 9.1 for ease of setup compared to Docusign's 8.4. Reviewers say that this makes onboarding new users significantly easier and faster.
- Users on G2 report that Docusign has a robust mobile signature feature, scoring 8.8, but PandaDoc outperforms with a score of 9.1. Reviewers mention that PandaDoc's mobile interface is particularly well-designed for on-the-go signing.
- Reviewers mention that Docusign's quality of support is rated at 8.4, which some users find lacking compared to PandaDoc's 9.1. Users report that they receive quicker and more helpful responses from PandaDoc's support team.
- Users say that while both platforms offer integrations, Docusign's integration capabilities are rated at 8.4, whereas PandaDoc matches this but is noted for its ease of use in connecting with other tools, making it a preferred choice for many users on G2.
Pricing
Entry-Level Pricing
Docusign
Personal
$10.00
1 User Per Month
Built for Personal Use
- Send documents for eSignature: 5/month
- Single user only
PandaDoc
Essentials
$19.00
1 Seat cost Per Month
For creating impressive documents that generate results.
- All the Free plan features plus:
- 2 users
- Templates
Free Trial
Docusign
Free Trial is available
PandaDoc
Free Trial is available
Ratings
Meets Requirements
9.1
2,047
9.2
2,445
Ease of Use
9.0
2,060
9.2
2,469
Ease of Setup
8.5
765
9.1
1,504
Ease of Admin
8.4
686
9.1
1,197
Quality of Support
8.3
1,543
9.1
1,985
Has the product been a good partner in doing business?
8.3
667
9.3
1,173
Product Direction (% positive)
8.6
2,016
9.2
2,283
Features by Category
Signature Process
9.5
1792
|
Verified
9.6
1691
|
Verified
8.9
1681
|
Verified
9.1
1560
|
Verified
9.0
1752
|
Verified
9.4
1632
|
Verified
8.8
1435
|
Verified
9.0
1390
|
Verified
9.0
1673
|
Verified
9.3
1521
|
Verified
8.6
1279
|
Verified
8.7
1043
|
Verified
8.4
1294
|
Verified
8.7
1265
|
Verified
8.9
1631
|
Verified
9.3
1538
|
Verified
Agentic AI - E-Signature
7.6
23
7.4
158
7.6
23
7.6
154
7.1
23
7.7
154
7.0
23
7.6
153
7.1
22
7.5
154
7.1
22
7.5
155
Security and Scalability
9.1
1434
|
Verified
9.2
1279
|
Verified
9.2
1518
|
Verified
9.4
1416
|
Verified
9.0
1274
|
Verified
9.0
1116
|
Verified
Platform
8.2
691
|
Verified
8.7
1067
|
Verified
8.5
756
|
Verified
9.0
1119
|
Verified
8.2
589
|
Verified
8.6
869
|
Verified
8.9
781
|
Verified
9.2
1204
|
Verified
8.3
589
|
Verified
8.3
897
|
Verified
Configuration - cpq
Not enough data
8.8
75
|
Verified
Not enough data
8.9
32
|
Verified
Not enough data
8.7
70
|
Verified
Not enough data
8.6
71
|
Verified
Not enough data
8.8
72
|
Verified
Pricing
Not enough data
8.4
77
|
Verified
Not enough data
7.9
75
|
Verified
Not enough data
8.4
67
|
Verified
Not enough data
8.8
71
|
Verified
Not enough data
8.8
69
|
Verified
Not enough data
8.6
61
|
Verified
Quoting
Not enough data
8.4
68
|
Verified
Not enough data
8.3
66
|
Verified
Not enough data
8.9
73
|
Verified
Not enough data
8.6
62
|
Verified
Not enough data
8.8
75
|
Verified
Admin
Not enough data
9.2
237
|
Verified
Not enough data
8.8
208
|
Verified
Not enough data
8.9
197
|
Verified
Not enough data
9.2
231
|
Verified
Channels
Not enough data
8.4
63
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
9.0
29
|
Verified
Platform
Not enough data
8.6
173
|
Verified
Not enough data
8.8
149
|
Verified
Not enough data
8.9
155
|
Verified
Not enough data
9.3
212
|
Verified
Not enough data
8.9
220
|
Verified
Not enough data
9.0
10
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Document Creation
Not enough data
8.8
895
|
Verified
Not enough data
8.7
883
|
Verified
Not enough data
8.3
761
|
Verified
Not enough data
9.0
854
|
Verified
Not enough data
9.0
870
|
Verified
Not enough data
8.8
836
|
Verified
Workflow
Not enough data
8.7
825
|
Verified
Not enough data
8.6
725
|
Verified
Not enough data
8.7
726
|
Verified
Analytics
Not enough data
9.0
819
|
Verified
Not enough data
8.6
715
|
Verified
Not enough data
8.6
774
|
Verified
Administration and Platform
Not enough data
8.8
801
|
Verified
Not enough data
8.9
861
|
Verified
Not enough data
8.3
721
|
Verified
Not enough data
9.2
836
|
Verified
Not enough data
8.3
528
|
Verified
Not enough data
8.3
620
|
Verified
Generative AI
Not enough data
7.5
217
Contract Management Platform Features
Not enough data
9.1
972
|
Verified
Not enough data
9.0
934
|
Verified
Not enough data
8.8
958
|
Verified
Not enough data
8.9
873
|
Verified
Not enough data
8.9
852
|
Verified
Not enough data
9.2
907
|
Verified
Not enough data
9.1
970
|
Verified
Not enough data
9.0
884
|
Verified
Not enough data
8.6
765
|
Verified
Not enough data
8.9
900
|
Verified
Generative AI
Not enough data
8.2
256
Not enough data
8.2
250
Agentic AI - Contract Management
Not enough data
7.9
73
Functionality
Not enough data
9.3
39
Not enough data
9.3
35
Not enough data
9.2
34
Data Sources
Not enough data
8.8
598
Not enough data
8.4
509
Not enough data
9.1
651
Generation
Not enough data
9.2
677
Not enough data
Feature Not Available
Not enough data
9.1
644
Delivery
Not enough data
9.3
628
Not enough data
Feature Not Available
Not enough data
8.8
507
Generative AI
Not enough data
7.9
209
Not enough data
7.9
207
Not enough data
7.8
206
Not enough data
7.8
203
Agentic AI - Document Generation
Not enough data
7.6
77
Customization
Not enough data
9.0
130
Not enough data
8.7
117
Not enough data
9.2
128
Not enough data
9.2
129
Additional Functionality
Not enough data
8.9
114
Not enough data
8.0
108
Not enough data
9.3
132
Not enough data
8.7
111
Not enough data
9.0
114
Functionality
8.6
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Support
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
8.5
9
Not enough data
8.5
9
Not enough data
8.3
8
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
8.3
9
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign and PandaDoc are categorized as E-Signature
Unique Categories
PandaDoc is categorized as E-Notary, Proposal, Document Generation, Salesforce AppExchange Apps, CPQ, Contract Management, and Online Form Builder
Reviews
Reviewers' Company Size
Docusign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PandaDoc
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
15.4%
Financial Services
8.6%
Marketing and Advertising
7.9%
Internet
6.6%
Insurance
5.6%
Other
56.0%
Marketing and Advertising
15.5%
Computer Software
15.4%
Information Technology and Services
13.4%
Accounting
5.8%
Education Management
4.8%
Other
45.1%
Most Helpful Reviews
Docusign
Most Helpful Favorable Review
Kristen C.
Verified User in Information Technology and Services
Docusign is a budget-friendly way to get digital signatures in. It gets the job done and there's only minimal training required for our support staff to send out agreements to clients.
Most Helpful Critical Review
Ashley M.
Verified User in Financial Services
Lost 2 clients and thousands of dollars due to docusign sending blank docs. I was told my issue would be "escalated". Well today we just lost another client due to docusign. I called tech support and spoke with a manager named Bruce who is unable to tell me...
PandaDoc
Most Helpful Favorable Review
John S.
Verified User in Online Media
Integration with Hubspot is a huge help -- I can literally send agreements and proposals from HubSpot with deep personalization tokens in a flash. The ability to have payment set up in the doc is also amazing. However, PandaDoc lets me know when my...
Most Helpful Critical Review
Verified User in Computer Software
I dislike that you can't use the tab key to move from one field to the next. This makes building the form take a lot longer because there are so many mouse clicks. I also dislike that when you have two input fields next to each other, they end up looking...
Kristen C.
Verified User in Information Technology and Services
Docusign is a budget-friendly way to get digital signatures in. It gets the job done and there's only minimal training required for our support staff to send out agreements to clients.
John S.
Verified User in Online Media
Integration with Hubspot is a huge help -- I can literally send agreements and proposals from HubSpot with deep personalization tokens in a flash. The ability to have payment set up in the doc is also amazing. However, PandaDoc lets me know when my...
Ashley M.
Verified User in Financial Services
Lost 2 clients and thousands of dollars due to docusign sending blank docs. I was told my issue would be "escalated". Well today we just lost another client due to docusign. I called tech support and spoke with a manager named Bruce who is unable to tell me...
Verified User in Computer Software
I dislike that you can't use the tab key to move from one field to the next. This makes building the form take a lot longer because there are so many mouse clicks. I also dislike that when you have two input fields next to each other, they end up looking...
Alternatives
Discussions
What is the difference between an electronic signature and a digital signature?
5 Comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 Comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 Comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
What is PandaDoc used for?
4 Comments
AB
PandaDoc is primarily used to e-sign documents (to collect electronic signatures), but it also has decent document creation capabilities (full-features...Read more
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