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At a Glance
Market Segments
Small-Business (97.4% of reviews)
Small-Business (96.8% of reviews)
Entry-Level Pricing
Free
Free
Fathom
Star Rating
(6,107)5.0 out of 5
Market Segments
Small-Business (97.4% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansFireflies.ai
Star Rating
(721)4.8 out of 5
Market Segments
Small-Business (96.8% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Fireflies.ai offers a solid call recording feature with a score of 9.2, but reviewers mention that Fathom excels with a score of 9.7, highlighting its superior clarity and reliability during recordings.
- Reviewers mention that Fathom's machine learning capabilities are impressive, scoring 9.1, while Fireflies.ai scores 8.5, indicating that Fathom provides more accurate insights and better predictive analytics.
- Users on G2 say that Fathom's automated note-taking feature is highly efficient, scoring 9.7, compared to Fireflies.ai's score of 9.3, suggesting that Fathom's notes are more comprehensive and easier to manage.
- Reviewers mention that Fathom shines in collaboration features with a score of 9.2, while Fireflies.ai scores 8.6, indicating that Fathom provides better tools for team interactions and project management.
- Users report that Fathom's data security measures are robust, scoring 9.1, whereas Fireflies.ai scores 8.4, suggesting that Fathom offers more advanced security protocols to protect sensitive information.
- G2 users highlight that Fathom's integration capabilities with existing applications score 9.2, while Fireflies.ai scores 8.6, indicating that Fathom provides a more seamless experience when connecting with other tools.
Pricing
Entry-Level Pricing
Fathom
Forever Free
Free
Enjoy the #1 rated AI Meeting Assistant for free forever.
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates
Fireflies.ai
Free
Free
- Record Zoom, GMeet, Teams, +more
- Limited Transcription Credits
- 800 mins of storage/seat
Free Trial
Fathom
Free Trial is available
Fireflies.ai
Free Trial is available
Ratings
Meets Requirements
9.6
5,655
9.1
669
Ease of Use
9.7
5,779
9.3
685
Ease of Setup
9.7
4,440
9.4
487
Ease of Admin
9.6
1,769
9.0
276
Quality of Support
9.7
4,289
8.8
413
Has the product been a good partner in doing business?
9.7
1,704
9.1
261
Product Direction (% positive)
9.8
5,684
9.6
677
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Organization
Feature Not Available
Not enough data
9.2
657
Not enough data
8.9
650
Not enough data
Performance Analysis
8.4
178
Not enough data
Feature Not Available
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.8
108
Not enough data
9.6
616
Not enough data
Agentic AI - AI Sales Assistant
9.1
45
Not enough data
Feature Not Available
Not enough data
9.1
43
Not enough data
Feature Not Available
Not enough data
9.4
44
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Call Analytics
9.7
1820
9.2
256
9.1
1608
8.5
240
9.3
1674
8.6
244
Feature Not Available
Feature Not Available
Agent Performance Management
Feature Not Available
7.7
215
9.2
1711
8.9
246
9.3
1703
8.6
241
Generative AI
9.5
1381
8.9
151
Agentic AI - Conversation Intelligence
9.1
334
7.7
5
9.1
332
7.0
5
9.0
333
Not enough data
9.1
329
7.0
5
9.1
331
7.7
5
8.8
322
7.3
5
8.8
319
8.0
5
Customization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
431
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
428
Not enough data
8.9
430
Not enough data
Feature Not Available
Not enough data
8.9
425
Not enough data
Agentic AI - Video CMS
9.0
47
Not enough data
9.0
47
Not enough data
9.2
47
Not enough data
9.1
47
Not enough data
Voice
9.0
2452
8.6
461
9.0
2655
8.6
480
Transcription
9.1
2627
8.4
478
9.4
2486
9.0
456
Feature Not Available
8.2
423
Feature Not Available
8.0
413
Editing
9.2
2305
8.6
428
Feature Not Available
8.4
433
Feature Not Available
8.4
430
Feature Not Available
7.8
413
Integration
9.1
2158
8.4
405
Feature Not Available
7.9
375
Feature Not Available
8.8
413
Feature Not Available
8.2
393
9.2
2393
8.6
408
Agentic AI - Transcription
9.1
249
Not enough data
9.1
242
Not enough data
9.0
238
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
8.0
438
Feature Not Available
7.9
408
Feature Not Available
8.0
404
Meeting Automation - AI Meeting Assistants
9.7
3113
9.3
452
9.3
3090
8.8
444
9.4
3086
8.8
437
Meeting Insights - AI Meeting Assistants
Feature Not Available
8.3
426
Feature Not Available
8.2
420
9.6
3093
9.0
447
Accessibility - AI Meeting Assistants
Feature Not Available
7.9
406
Feature Not Available
8.5
420
Feature Not Available
8.2
396
Agentic AI - AI Meeting Assistants
8.9
221
Not enough data
8.8
219
Not enough data
9.0
220
Not enough data
8.8
219
Not enough data
Agentic AI - Sales Coaching
9.1
39
Not enough data
8.8
40
Not enough data
8.8
40
Not enough data
9.1
39
Not enough data
Training
Feature Not Available
8.6
58
Feature Not Available
8.1
57
Feature Not Available
8.2
56
9.5
334
8.8
55
Feedback
9.3
324
8.9
57
Feature Not Available
8.3
51
Feature Not Available
8.2
51
Feature Not Available
7.8
50
Feature Not Available
8.4
51
Feature Not Available
7.9
48
Feature Not Available
7.7
47
Generative AI
9.6
302
9.0
31
Agentic AI - Note-Taking Software
9.1
246
Not enough data
Action Item Detection - AI Note-taking Software
9.5
376
8.0
5
9.6
374
9.0
5
Automatic Transcription - AI Note-taking Software
9.6
368
9.0
5
Collaboration & Sharing - AI Note-taking Software
9.5
363
8.3
5
Language & Accent Support - AI Note-taking Software
9.0
352
7.0
5
Multi-Platform Integration - AI Note-taking Software
9.2
358
7.0
5
Privacy & Security Controls - AI Note-taking Software
9.2
349
8.7
5
Searchable Note Archives - AI Note-taking Software
9.4
359
7.3
5
Speaker Identification - AI Note-taking Software
9.4
364
9.0
5
Categories
Categories
Shared Categories
Fathom and Fireflies.ai are categorized as Conversation Intelligence, Sales Coaching, Transcription, AI Note-Taking Software, and AI Meeting Assistants
Unique Categories
Fireflies.ai has no unique categories
Reviews
Reviewers' Company Size
Fathom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fireflies.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.2%
Consulting
17.9%
Professional Training & Coaching
8.0%
Financial Services
6.4%
Management Consulting
4.4%
Other
42.1%
Information Technology and Services
20.5%
Management Consulting
8.2%
Professional Training & Coaching
6.0%
Hospital & Health Care
5.4%
Staffing and Recruiting
5.0%
Other
54.9%
Most Helpful Reviews
Fathom
Most Helpful Favorable Review
Jacob L.
Verified User in Computer Software
Fathom is super easy to set up and intergrate with all the big meeting platforms, such as Zoom, Google Meet, and Microsoft Teams! The video recordings, AI transcription, and AI summary are available almost immediately after every meeting and the meeting...
Most Helpful Critical Review
Verified User in Professional Training & Coaching
After their update, it all went downhill. The timestamps are EXTREMELY inaccurate. Like, for a 2-3 hour Zoom call, it will show timestamps as if my call was 6 minutes. Or it will categorize things in 45 minute chunks (which are also inaccurate). It's been...
Fireflies.ai
Most Helpful Favorable Review
Verified User in Information Technology and Services
Whenever I attend a meeting, Fireflies.ai helps me take notes, even if I am not in the meeting.
Most Helpful Critical Review
Verified User in Marketing and Advertising
I dislike that it runs out of space so quickly and we'll have to remove calls in history to free up more space. Sometimes the fireflies does not join the call quickly and we need to invite them in. Semi reliable.
Jacob L.
Verified User in Computer Software
Fathom is super easy to set up and intergrate with all the big meeting platforms, such as Zoom, Google Meet, and Microsoft Teams! The video recordings, AI transcription, and AI summary are available almost immediately after every meeting and the meeting...
Verified User in Information Technology and Services
Whenever I attend a meeting, Fireflies.ai helps me take notes, even if I am not in the meeting.
Verified User in Professional Training & Coaching
After their update, it all went downhill. The timestamps are EXTREMELY inaccurate. Like, for a 2-3 hour Zoom call, it will show timestamps as if my call was 6 minutes. Or it will categorize things in 45 minute chunks (which are also inaccurate). It's been...
Verified User in Marketing and Advertising
I dislike that it runs out of space so quickly and we'll have to remove calls in history to free up more space. Sometimes the fireflies does not join the call quickly and we need to invite them in. Semi reliable.
Discussions
How do I show it is recording during live Zooms?
9 Comments
SG
You can go into your Fathom Dashboard and see all the recorded Zoom calls, and you can get a unique link to the call you can share.Read more
Fathom has no more discussions with answers
Does fireflies Ai record video?
4 Comments
CS
Fireflies is an audio recording with a script you can follow visually after the recording. Read more
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