Compare HCL Commerce and Oracle Commerce 
- Users report that Oracle Commerce excels in Extensibility with a score of 9.3, allowing for greater customization and integration with third-party tools, while HCL Commerce, with a score of 8.1, offers decent extensibility but lacks some advanced features that users desire.
- Reviewers mention that Oracle Commerce's Decoupling feature scores 8.9, providing a more flexible architecture for headless commerce, whereas HCL Commerce, scoring 8.4, offers solid decoupling but may not be as robust for complex implementations.
- G2 users highlight that Oracle Commerce's Quality of Support is rated at 8.1, with many users praising the responsiveness and helpfulness of the support team, while HCL Commerce's support, rated at 7.8, has received mixed reviews regarding response times and issue resolution.
- Users on G2 report that Oracle Commerce's Product Recommendations / Personalization feature, scoring 8.2, is more effective in delivering tailored experiences, while HCL Commerce, with a score of 7.9, provides basic personalization but lacks advanced algorithms that some users expect.
- Reviewers mention that Oracle Commerce's Checkout Process is rated at 7.9, with users appreciating its streamlined experience, while HCL Commerce, scoring 8.2, is noted for its flexibility in payment options, making it a strong contender in this area.
- Users say that Oracle Commerce's Product Search and Filtering capabilities, rated at 8.0, are generally effective, but HCL Commerce, with a score of 7.9, has been noted for its limitations in advanced filtering options, which can impact user experience.
I like that the DB schema makes sense. A lot of times, I'm not sure what table something is stored in, and I immediately try the right one. I also like the REST support features. A lot of our front-end work calls RESTful web services. The custom WCF...
1.) The lack of intuitive behaviors that seem logical to multiple users, which aren't available. For e.g. In some sections there is "Drag & Drop" functionality, but in other sections where that functionality would make sense, that feature is...
Biz users have the tools needed to tweak or change existing site experience relatively easily. You do not need to get on the radar of your programming staff to implement changes for you. You can improve the site user experience quickly, easily, and...
It is so tightly coupled with very few primitive out of the box content managment capabilities which are needed for a B2C commerce engagement.
I like that the DB schema makes sense. A lot of times, I'm not sure what table something is stored in, and I immediately try the right one. I also like the REST support features. A lot of our front-end work calls RESTful web services. The custom WCF...
Biz users have the tools needed to tweak or change existing site experience relatively easily. You do not need to get on the radar of your programming staff to implement changes for you. You can improve the site user experience quickly, easily, and...
1.) The lack of intuitive behaviors that seem logical to multiple users, which aren't available. For e.g. In some sections there is "Drag & Drop" functionality, but in other sections where that functionality would make sense, that feature is...
It is so tightly coupled with very few primitive out of the box content managment capabilities which are needed for a B2C commerce engagement.