Compare HCL Commerce and SAP Commerce Cloud 
- Users report that HCL Commerce excels in its Order Entry features, particularly with a high rating of 8.8 for entry and 9.0 for registration, indicating a seamless process that many find user-friendly. In contrast, SAP Commerce Cloud also performs well but does not match the same level of satisfaction in these specific areas.
- Reviewers mention that SAP Commerce Cloud shines in Customer Management, with high ratings of 8.9 for order status and information access, suggesting that users appreciate the comprehensive tools available for managing customer interactions. HCL Commerce, while competent, does not reach the same heights in these metrics.
- G2 users highlight the superior Generative AI capabilities of HCL Commerce, particularly in AI text generation (8.2) compared to SAP Commerce Cloud (7.8). This indicates that HCL Commerce may offer more advanced features for businesses looking to leverage AI in their operations.
- Users on G2 report that SAP Commerce Cloud has a more robust set of Merchandising/Marketing tools, with higher ratings in storefront design tools (8.3) and product visualization (8.4). This suggests that businesses may find it easier to create visually appealing and effective marketing strategies with SAP's offerings.
- Reviewers say that HCL Commerce's Inventory Management features, such as stock levels and reserving goods, are rated highly at 8.9 and 8.8 respectively, indicating a strong performance in managing inventory. SAP Commerce Cloud, while competitive, does not quite match these specific ratings.
- Users report that SAP Commerce Cloud offers better Platform capabilities, particularly in APIs (8.6) and user management (8.5), which are crucial for businesses looking to integrate and customize their e-commerce solutions effectively. HCL Commerce, while functional, falls slightly behind in these areas.
I like that the DB schema makes sense. A lot of times, I'm not sure what table something is stored in, and I immediately try the right one. I also like the REST support features. A lot of our front-end work calls RESTful web services. The custom WCF...
1.) The lack of intuitive behaviors that seem logical to multiple users, which aren't available. For e.g. In some sections there is "Drag & Drop" functionality, but in other sections where that functionality would make sense, that feature is...
I think from a business stand-point, its a great product for managing large amounts of inventory efficiently. The templating and hierarchy of the box pages is pretty straight forward. Also the flow seems to be on point for an e-commerce site.
Measuring configuration vs. customization is not a trivial problem to solve. Most system integrators are not dialed into the roadmap of latest features. May be prohibitive to some medium size enterprises Accelerators are not fully baked and ready to use...
I like that the DB schema makes sense. A lot of times, I'm not sure what table something is stored in, and I immediately try the right one. I also like the REST support features. A lot of our front-end work calls RESTful web services. The custom WCF...
I think from a business stand-point, its a great product for managing large amounts of inventory efficiently. The templating and hierarchy of the box pages is pretty straight forward. Also the flow seems to be on point for an e-commerce site.
1.) The lack of intuitive behaviors that seem logical to multiple users, which aren't available. For e.g. In some sections there is "Drag & Drop" functionality, but in other sections where that functionality would make sense, that feature is...
Measuring configuration vs. customization is not a trivial problem to solve. Most system integrators are not dialed into the roadmap of latest features. May be prohibitive to some medium size enterprises Accelerators are not fully baked and ready to use...