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Compare Oracle Commerce and Salesforce Commerce for B2C 
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At a Glance
Market Segments
Enterprise (47.5% of reviews)
Mid-Market (40.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Oracle Commerce
Star Rating
(180)4.0 out of 5
Market Segments
Enterprise (47.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Oracle CommerceSalesforce Commerce for B2C
Star Rating
(566)4.3 out of 5
Market Segments
Mid-Market (40.5% of reviews)
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Commerce for B2C excels in Product Recommendations with a score of 9.2, while Oracle Commerce, although strong, scores slightly lower at 8.2. Reviewers mention that Salesforce's algorithms provide highly relevant suggestions that enhance the shopping experience.
- Reviewers mention that Salesforce Commerce for B2C has a more user-friendly Checkout Process with a score of 8.3 compared to Oracle Commerce's 7.9. Users say that the streamlined process reduces cart abandonment rates significantly.
- G2 users highlight Salesforce's superior Reporting capabilities, scoring 9.0, which allows for more detailed insights into sales and customer behavior, while Oracle Commerce scores 8.5. Users report that this feature helps in making data-driven decisions effectively.
- Users on G2 note that Oracle Commerce shines in Extensibility with a score of 9.3, compared to Salesforce's 8.4. Reviewers mention that Oracle's platform allows for easier integration of third-party tools, enhancing overall functionality.
- Reviewers mention that Salesforce Commerce for B2C offers better Mobile E-Commerce Templates with a score of 8.3, while Oracle Commerce's templates score lower at 8.0. Users say that Salesforce's templates are more visually appealing and customizable, improving mobile user engagement.
- Users report that Oracle Commerce provides a more robust Shipping Options feature, scoring 8.4 compared to Salesforce's 8.2. Reviewers mention that Oracle's flexibility in shipping methods caters better to diverse customer needs.
Pricing
Entry-Level Pricing
Oracle Commerce
No pricing availableSalesforce Commerce for B2C
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
Oracle Commerce
No trial information availableSalesforce Commerce for B2C
No trial information availableRatings
Meets Requirements
8.5
135
8.6
339
Ease of Use
8.0
136
8.2
431
Ease of Setup
7.7
56
7.8
259
Ease of Admin
8.1
49
8.1
132
Quality of Support
8.1
124
8.3
320
Has the product been a good partner in doing business?
8.4
50
8.6
130
Product Direction (% positive)
7.4
131
8.6
323
Features by Category
Design
Not enough data
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Personalization
Not enough data
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Analysis
Not enough data
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Merchandising
Not enough data
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Analytics
Not enough data
9.2
22
Not enough data
9.2
22
Administration
Not enough data
9.2
21
Not enough data
9.0
21
Administration
Not enough data
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Integrations
Not enough data
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Cart Management
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Headless Commerce
8.8
23
8.2
98
8.7
21
8.5
101
8.4
23
8.4
98
9.0
24
8.4
103
9.2
24
8.4
101
Generative AI
8.7
5
8.1
83
9.3
5
8.0
87
Agentic AI - E-Commerce Platforms
Not enough data
8.7
19
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.5
19
Not enough data
8.5
19
Merchandising/Marketing
8.3
83
8.2
217
8.0
93
8.3
162
8.2
94
8.2
231
7.9
91
8.0
224
7.8
85
7.7
211
8.3
78
8.0
210
8.1
83
8.1
206
Product Catalog
8.2
93
8.4
218
8.4
90
8.2
218
8.0
92
8.2
225
8.1
77
8.2
198
Order Process
7.9
91
8.3
219
8.4
83
8.2
215
8.3
87
8.3
212
8.2
90
8.3
216
8.4
89
8.3
218
8.4
80
7.9
205
8.5
80
8.2
207
8.3
76
8.1
190
Multi-Channel Support
7.8
90
8.3
203
7.8
82
8.2
206
7.9
78
8.3
190
8.2
90
8.2
209
8.0
75
8.0
195
7.8
68
8.1
135
8.3
75
8.2
184
Platform
8.1
82
8.3
200
8.0
90
8.3
216
8.0
77
8.3
203
7.9
95
8.4
218
8.2
77
8.2
222
8.4
88
8.6
211
8.1
81
8.6
199
8.3
87
8.5
203
8.2
81
8.3
189
8.2
73
8.5
185
8.0
86
8.4
196
8.2
98
8.5
216
Reporting
Not enough data
8.6
28
Not enough data
8.5
28
Omnichannel Features
Not enough data
8.0
27
Not enough data
8.0
27
Not enough data
8.2
26
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.6
28
Not enough data
8.3
27
Categories
Categories
Shared Categories
Oracle Commerce and Salesforce Commerce for B2C are categorized as E-Commerce Platforms
Unique Categories
Oracle Commerce has no unique categories
Salesforce Commerce for B2C is categorized as E-Merchandising, Mobile E-Commerce, Omnichannel Commerce, and Shopping Cart
Reviews
Reviewers' Company Size
Oracle Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Commerce for B2C
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
28.0%
Computer Software
7.5%
Accounting
5.6%
Information Technology and Services
5.0%
Apparel & Fashion
4.3%
Other
49.7%
Retail
12.6%
Information Technology and Services
11.0%
Computer Software
8.3%
Apparel & Fashion
5.6%
Consumer Goods
4.5%
Other
57.9%
Most Helpful Reviews
Oracle Commerce
Most Helpful Favorable Review
Elaine S.
Verified User in Education Management
Biz users have the tools needed to tweak or change existing site experience relatively easily. You do not need to get on the radar of your programming staff to implement changes for you. You can improve the site user experience quickly, easily, and...
Most Helpful Critical Review
Jose Javier P.
Verified User in Retail
Implementation time and costs are up the roof, not the best combination. Compared to other platforms in the market this one feels out dated
Salesforce Commerce for B2C
Most Helpful Favorable Review
Thomas H.
Verified User in Cosmetics
Demandware allows us to run our eCommerce business with a small team but without limiting our capabilities. The platform has been extremely reliable (no downtime outside of scheduled maintenance) and scalable. We deal with massive spikes of traffic and...
Most Helpful Critical Review
Verified User in Hospital & Health Care
Too many red flags and hard to enter easily
Elaine S.
Verified User in Education Management
Biz users have the tools needed to tweak or change existing site experience relatively easily. You do not need to get on the radar of your programming staff to implement changes for you. You can improve the site user experience quickly, easily, and...
Thomas H.
Verified User in Cosmetics
Demandware allows us to run our eCommerce business with a small team but without limiting our capabilities. The platform has been extremely reliable (no downtime outside of scheduled maintenance) and scalable. We deal with massive spikes of traffic and...
Jose Javier P.
Verified User in Retail
Implementation time and costs are up the roof, not the best combination. Compared to other platforms in the market this one feels out dated
Verified User in Hospital & Health Care
Too many red flags and hard to enter easily
Alternatives
Discussions
Oracle Commerce has no discussions with answers
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
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