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Compare MeetGeek and Otter.ai 
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At a Glance
Market Segments
Small-Business (77.5% of reviews)
Small-Business (73.5% of reviews)
Entry-Level Pricing
Free 1 User
Free 1 User
MeetGeek
Star Rating
(469)4.6 out of 5
Market Segments
Small-Business (77.5% of reviews)
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansOtter.ai
Star Rating
(426)4.4 out of 5
Market Segments
Small-Business (73.5% of reviews)
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Otter.ai excels in Automated Note-Taking with a score of 8.8, while MeetGeek follows closely with 9.0. Reviewers mention that Otter.ai's ability to capture detailed notes during meetings is particularly beneficial for small businesses.
- Reviewers mention that MeetGeek shines in Speaker Identification with a score of 8.3 compared to Otter.ai's 7.6. Users appreciate how MeetGeek accurately identifies different speakers, making it easier to follow conversations.
- Users on G2 highlight the Ease of Use of MeetGeek, scoring 9.3, which is higher than Otter.ai's 9.0. Reviewers say that MeetGeek's intuitive interface allows for a smoother user experience, especially for those new to transcription software.
- Reviewers mention that both products perform well in Machine Learning, scoring equally at 8.2. However, users say that Otter.ai's machine learning capabilities are particularly effective in improving transcription accuracy over time.
- Users report that MeetGeek offers better Quality of Support with a score of 8.8 compared to Otter.ai's 8.4. Reviewers mention that MeetGeek's customer service is responsive and helpful, which is crucial for small businesses needing quick assistance.
- G2 users highlight that Otter.ai has a slight edge in Speech-to-Text with a score of 8.7, while MeetGeek scores 8.5. Reviewers say that Otter.ai's transcription accuracy is often praised, especially in noisy environments.
Pricing
Entry-Level Pricing
MeetGeek
Basic (Free)
Free
1 User
For individuals just getting started.
- High quality video & transcript
- Automated notes & summaries
- Search meetings & transcripts
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Free Trial
MeetGeek
Free Trial is available
Otter.ai
Free Trial is available
Ratings
Meets Requirements
8.9
383
8.7
359
Ease of Use
9.3
390
9.0
364
Ease of Setup
9.2
336
9.0
258
Ease of Admin
9.1
156
8.6
85
Quality of Support
8.8
286
8.4
233
Has the product been a good partner in doing business?
9.1
144
8.5
78
Product Direction (% positive)
9.6
375
8.8
349
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
6.2
68
Not enough data
Feature Not Available
Not enough data
6.8
16
Organization
Not enough data
Feature Not Available
Not enough data
8.4
68
Not enough data
7.6
17
Performance Analysis
Not enough data
6.7
69
Not enough data
6.9
68
Sales Analysis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.2
62
Not enough data
8.6
61
Agentic AI - AI Sales Assistant
Not enough data
8.8
7
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.8
7
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Generative AI - Business Instant Messaging
Not enough data
9.3
5
AI - Business Instant Messaging
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
9.1
107
8.7
88
8.2
96
8.3
87
8.5
104
8.5
85
7.1
80
7.4
21
Agent Performance Management
7.6
80
7.7
73
8.5
98
8.7
81
8.6
102
8.6
80
Generative AI
8.5
66
8.7
78
Agentic AI - Conversation Intelligence
7.5
6
8.2
23
7.5
6
8.2
23
6.9
6
8.0
23
6.9
6
8.3
23
7.5
6
8.3
22
7.5
6
8.2
22
7.5
6
7.7
22
Voice
8.1
211
8.6
177
8.1
234
8.1
188
Transcription
8.2
229
7.7
185
8.7
214
8.7
172
8.2
196
7.9
150
7.6
189
7.5
152
Editing
8.1
196
8.2
164
8.1
194
Feature Not Available
8.0
198
8.0
168
7.6
179
Feature Not Available
Integration
8.2
186
8.0
150
7.5
169
7.6
46
8.1
179
8.3
162
7.8
172
7.9
143
8.3
191
8.1
153
Agentic AI - Transcription
7.2
6
8.6
44
7.2
6
8.3
43
6.9
6
8.3
42
Meeting Prep - AI Meeting Assistants
7.9
201
Feature Not Available
7.4
194
Feature Not Available
7.6
194
Feature Not Available
Meeting Automation - AI Meeting Assistants
9.0
210
8.9
166
8.3
205
8.1
165
8.2
197
8.4
165
Meeting Insights - AI Meeting Assistants
8.0
202
8.0
159
7.9
196
7.7
159
8.5
204
8.7
162
Accessibility - AI Meeting Assistants
7.6
190
Feature Not Available
8.0
195
8.7
161
7.8
185
Feature Not Available
Agentic AI - AI Meeting Assistants
7.3
5
8.4
75
7.3
5
8.1
75
7.3
5
8.1
76
7.3
5
8.1
75
Deployment & Integration - Voice Recognition
Not enough data
8.6
18
Not enough data
7.6
17
Not enough data
8.6
18
Not enough data
9.0
18
Performance Optimization - Voice Recognition
Not enough data
8.1
18
Not enough data
8.7
17
Not enough data
8.2
17
Not enough data
8.1
16
Not enough data
8.9
16
Security & Compliance - Voice Recognition
Not enough data
8.8
16
Not enough data
8.6
16
Not enough data
8.6
16
Advanced AI & Biometric Features - Voice Recognition
Not enough data
7.8
16
Not enough data
8.2
16
Not enough data
8.2
17
Not enough data
7.4
17
Agentic AI - Voice Recognition
Not enough data
8.5
16
Agentic AI - Note-Taking Software
Not enough data
9.0
28
Action Item Detection - AI Note-taking Software
7.8
6
8.6
58
7.8
6
8.9
58
Automatic Transcription - AI Note-taking Software
8.0
5
8.8
59
Collaboration & Sharing - AI Note-taking Software
8.0
5
8.4
56
Language & Accent Support - AI Note-taking Software
7.5
6
7.8
57
Multi-Platform Integration - AI Note-taking Software
7.8
6
8.1
57
Privacy & Security Controls - AI Note-taking Software
8.6
6
8.2
54
Searchable Note Archives - AI Note-taking Software
7.8
6
8.3
57
Speaker Identification - AI Note-taking Software
8.9
6
8.0
59
Pre-Meeting Tools
7.3
122
Not enough data
8.0
139
Not enough data
7.9
132
Not enough data
Meeting Tools
9.2
140
Not enough data
9.0
141
Not enough data
7.8
121
Not enough data
7.9
117
Not enough data
Post-Meeting Tools
7.8
112
Not enough data
8.5
120
Not enough data
9.0
126
Not enough data
Agentic AI - Meeting Management
7.6
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
Categories
Categories
Shared Categories
MeetGeek and Otter.ai are categorized as Transcription, AI Note-Taking Software, Conversation Intelligence, and AI Meeting Assistants
Unique Categories
MeetGeek is categorized as Meeting Management
Otter.ai is categorized as Business Instant Messaging, AI Sales Assistant, Note-Taking Software, and Voice Recognition
Reviews
Reviewers' Company Size
MeetGeek
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
17.6%
Computer Software
10.7%
Information Technology and Services
9.7%
Consulting
6.9%
Financial Services
5.6%
Other
49.6%
Marketing and Advertising
11.8%
Computer Software
11.8%
Consulting
6.4%
Information Technology and Services
6.4%
Higher Education
5.4%
Other
58.2%
Most Helpful Reviews
MeetGeek
Most Helpful Favorable Review
Valerie K M.
Verified User in Management Consulting
Getting meeting notes transcribed immediately after the meeting ends. Recording calls (webinars) and not missing an item
Most Helpful Critical Review
Verified User in Health, Wellness and Fitness
What I mentioned before. People seem to lack the want to be present due to MeetGeeks ability to transcribe well.
Otter.ai
Most Helpful Favorable Review
Desirée K.
Verified User in Online Media
Otter has multiple functions that allow you to import recording files, live audio and website links for transcription--there are so many options! The free version, which is a huge perk, allows you to import two files a month and unlimited live recordings...
Most Helpful Critical Review
Verified User in Biotechnology
No Video replay! Otter is old technology, speech to text. It was great when it came out 5 years ago, but the products today have passed Otter by. Otter is great for transcription, but why use it when you can get transcription for free now from Google,...
Valerie K M.
Verified User in Management Consulting
Getting meeting notes transcribed immediately after the meeting ends. Recording calls (webinars) and not missing an item
Desirée K.
Verified User in Online Media
Otter has multiple functions that allow you to import recording files, live audio and website links for transcription--there are so many options! The free version, which is a huge perk, allows you to import two files a month and unlimited live recordings...
Verified User in Health, Wellness and Fitness
What I mentioned before. People seem to lack the want to be present due to MeetGeeks ability to transcribe well.
Verified User in Biotechnology
No Video replay! Otter is old technology, speech to text. It was great when it came out 5 years ago, but the products today have passed Otter by. Otter is great for transcription, but why use it when you can get transcription for free now from Google,...
Discussions
What is Meetgeek.ai used for?
4 Comments
SN
taking notesRead more
MeetGeek has no more discussions with answers
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
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