Recommendations for auto dialer software?

Hey G2-ers, if you’re in the market for auto dialer software, there are a lot of solid options depending on your team size and call volume needs. Tools like Close, Talkdesk, and Five9 are among the top picks right now.

Here’s a breakdown of some top-rated auto dialers based on business size:

Small Business Auto Dialer Tools:

• Close: A CRM and dialer combo that’s ideal for small sales teams. It offers built-in calling, email, and task management to streamline outreach and reduce app switching.
• Kixie PowerCall & SMS: A user-friendly tool that adds power dialing, SMS, and call recording right into your CRM. It’s fast to implement and great for smaller teams focused on outbound volume.

Mid-Market Auto Dialer Solutions:

• Talkdesk: A cloud contact center platform with predictive dialing, agent routing, and AI-driven workflows. It’s scalable for growing teams and integrates with most major CRMs.
• Nooks: Designed for modern outbound sales, Nooks offers multi-line dialing, parallel dialing, and real-time coaching features. It’s a great fit for high-volume SDR teams.

Enterprise Auto Dialer Platforms:

• Genesys Cloud CX: A robust, enterprise-grade platform offering blended call handling, predictive dialing, and deep analytics. Built for large customer service and sales environments.
• Five9: A leader in intelligent cloud contact centers, Five9 combines auto dialing with omnichannel engagement and workforce optimization tools.

Each of these platforms brings something different to the table depending on your call workflows, team size, and integration needs.

Curious to hear what others are using, especially what’s helped boost connect rates and rep efficiency!