What does Scorebuddy do?

With embedded AI, Scorebuddy is a market-leading contact center quality assurance (QA) solution that boosts agent engagement, increases efficiency in operations, and unearths valuable insights.

Level AI develops advanced AI technologies for the contact center. From automating QA, assisting agents, and unveiling strategic insights to business leaders, our state-of-the-art AI-native solutions empower the modern workforce with next-level intelligence.

Everything to make you a better agent