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Mezmo Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users note that using Mezmo has significantly improved their productivity, thanks to its efficient log processing and intuitive UI. (2 mentions)
Users highlight the fast data ingestion and intuitive UI of Mezmo, enhancing log management efficiency and incident response. (2 mentions)
Users value the real-time monitoring capabilities of Mezmo, facilitating swift incident response and seamless log management. (2 mentions)
Users value the real-time alerts from Mezmo, significantly improving efficiency during incident response. (1 mentions)
Users value the seamless connectivity of Mezmo, enhancing log collection and analysis across distributed systems effortlessly. (1 mentions)
Users praise the helpful customer support of Mezmo, highlighting their engineers' assistance in implementation and incident response. (1 mentions)
Users appreciate the easy integrations of Mezmo, significantly enhancing their incident response capabilities and workflows. (1 mentions)
Users value the fast data ingestion and powerful pipeline features of Mezmo for effective incident response. (1 mentions)
Users find Mezmo's speed of data ingestion invaluable, enhancing incident response and system integration significantly. (1 mentions)
Users find it difficult to implement and understand Mezmo, especially newcomers, despite improvements from the team. (2 mentions)
Users find the difficult learning curve initially challenging, but appreciate the Mezmo team's support for improvement. (1 mentions)
Users find difficult navigation in Mezmo challenging initially, though improvements and support have been noted over time. (1 mentions)
Users find the costs rising significantly with increased log volume, impacting overall value for Mezmo. (1 mentions)
Users find the learning curve challenging initially, though improvements and support from the team are appreciated. (1 mentions)

Top Pros or Advantages of Mezmo

1. Efficiency Improvement
Users note that using Mezmo has significantly improved their productivity, thanks to its efficient log processing and intuitive UI.
See 2 mentions

See Related User Reviews

Pratik K.
PK

Pratik K.

Mid-Market (51-1000 emp.)

4.5/5

"Efficiency at par"

What do you like about Mezmo?

Using Mezmo efficiently increased my teams productivity which is very much needed.

Nilansh B.
NB

Nilansh B.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined Log Management and Observability with Mezmo"

What do you like about Mezmo?

Mezmo makes it incredibly easy to collect, process, and analyze logs across distributed systems. The UI is intuitive and it is easier to add filters f

2. Log Management
Users highlight the fast data ingestion and intuitive UI of Mezmo, enhancing log management efficiency and incident response.
See 2 mentions

See Related User Reviews

Nilansh B.
NB

Nilansh B.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined Log Management and Observability with Mezmo"

What do you like about Mezmo?

Mezmo makes it incredibly easy to collect, process, and analyze logs across distributed systems. The UI is intuitive and it is easier to add filters f

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Mezmo has helped our security operations as far as speed, efficiency, and integrations available"

What do you like about Mezmo?

We've utilized Mezmo since the LogDNA days, and it has been the forefront of our incident response. We've tried several platforms and none of them ha

3. Monitoring
Users value the real-time monitoring capabilities of Mezmo, facilitating swift incident response and seamless log management.
See 2 mentions

See Related User Reviews

Nilansh B.
NB

Nilansh B.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined Log Management and Observability with Mezmo"

What do you like about Mezmo?

Mezmo makes it incredibly easy to collect, process, and analyze logs across distributed systems. The UI is intuitive and it is easier to add filters f

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Mezmo has helped our security operations as far as speed, efficiency, and integrations available"

What do you like about Mezmo?

We've utilized Mezmo since the LogDNA days, and it has been the forefront of our incident response. We've tried several platforms and none of them ha

4. Alerts
Users value the real-time alerts from Mezmo, significantly improving efficiency during incident response.
See 1 mentions

See Related User Reviews

Nilansh B.
NB

Nilansh B.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined Log Management and Observability with Mezmo"

What do you like about Mezmo?

Mezmo makes it incredibly easy to collect, process, and analyze logs across distributed systems. The UI is intuitive and it is easier to add filters f

5. Connectivity
Users value the seamless connectivity of Mezmo, enhancing log collection and analysis across distributed systems effortlessly.
See 1 mentions

See Related User Reviews

Nilansh B.
NB

Nilansh B.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined Log Management and Observability with Mezmo"

What do you like about Mezmo?

Mezmo makes it incredibly easy to collect, process, and analyze logs across distributed systems. The UI is intuitive and it is easier to add filters f

6. Customer Support
Users praise the helpful customer support of Mezmo, highlighting their engineers' assistance in implementation and incident response.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Mezmo has helped our security operations as far as speed, efficiency, and integrations available"

What do you like about Mezmo?

We've utilized Mezmo since the LogDNA days, and it has been the forefront of our incident response. We've tried several platforms and none of them ha

7. Easy Integrations
Users appreciate the easy integrations of Mezmo, significantly enhancing their incident response capabilities and workflows.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Mezmo has helped our security operations as far as speed, efficiency, and integrations available"

What do you like about Mezmo?

We've utilized Mezmo since the LogDNA days, and it has been the forefront of our incident response. We've tried several platforms and none of them ha

8. Features
Users value the fast data ingestion and powerful pipeline features of Mezmo for effective incident response.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Mezmo has helped our security operations as far as speed, efficiency, and integrations available"

What do you like about Mezmo?

We've utilized Mezmo since the LogDNA days, and it has been the forefront of our incident response. We've tried several platforms and none of them ha

9. Helpful
Users find Mezmo's speed of data ingestion invaluable, enhancing incident response and system integration significantly.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Mezmo has helped our security operations as far as speed, efficiency, and integrations available"

What do you like about Mezmo?

We've utilized Mezmo since the LogDNA days, and it has been the forefront of our incident response. We've tried several platforms and none of them ha

Top Cons or Disadvantages of Mezmo

1. Learning Difficulty
Users find it difficult to implement and understand Mezmo, especially newcomers, despite improvements from the team.
See 2 mentions

See Related User Reviews

Pratik K.
PK

Pratik K.

Mid-Market (51-1000 emp.)

4.5/5

"Efficiency at par"

What do you dislike about Mezmo?

Some time its not very easy to implement and use for newcomer

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Mezmo has helped our security operations as far as speed, efficiency, and integrations available"

What do you dislike about Mezmo?

Pipeline is a bit difficult to understand at first, but has made strides of continuous improvements since coming out. The Mezmo team has helped us imp

2. Difficult Learning
Users find the difficult learning curve initially challenging, but appreciate the Mezmo team's support for improvement.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Mezmo has helped our security operations as far as speed, efficiency, and integrations available"

What do you dislike about Mezmo?

Pipeline is a bit difficult to understand at first, but has made strides of continuous improvements since coming out. The Mezmo team has helped us imp

3. Difficult Navigation
Users find difficult navigation in Mezmo challenging initially, though improvements and support have been noted over time.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Mezmo has helped our security operations as far as speed, efficiency, and integrations available"

What do you dislike about Mezmo?

Pipeline is a bit difficult to understand at first, but has made strides of continuous improvements since coming out. The Mezmo team has helped us imp

4. Expensive
Users find the costs rising significantly with increased log volume, impacting overall value for Mezmo.
See 1 mentions

See Related User Reviews

Nilansh B.
NB

Nilansh B.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined Log Management and Observability with Mezmo"

What do you dislike about Mezmo?

Costing can grow significantly as log volume increases.

5. Learning Curve
Users find the learning curve challenging initially, though improvements and support from the team are appreciated.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Mezmo has helped our security operations as far as speed, efficiency, and integrations available"

What do you dislike about Mezmo?

Pipeline is a bit difficult to understand at first, but has made strides of continuous improvements since coming out. The Mezmo team has helped us imp

Mezmo Reviews (225)

Reviews

Mezmo Reviews (225)

4.6
225 reviews
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Nilansh B.
NB
Senior Software Engineer
Mid-Market (51-1000 emp.)
"Streamlined Log Management and Observability with Mezmo"
What do you like best about Mezmo?

Mezmo makes it incredibly easy to collect, process, and analyze logs across distributed systems. The UI is intuitive and it is easier to add filters for the kubernetes pods and different systems.

The real-time search and filtering saves hours during incident response. Review collected by and hosted on G2.com.

What do you dislike about Mezmo?

Costing can grow significantly as log volume increases. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Mid-Market (51-1000 emp.)
"Mezmo has helped our security operations as far as speed, efficiency, and integrations available"
What do you like best about Mezmo?

We've utilized Mezmo since the LogDNA days, and it has been the forefront of our incident response. We've tried several platforms and none of them had the speed of data ingestion. It integrates with several ingestion paths, and the pipeline features is extremely powerful. My team uses it on a daily basis and I can't emphasize how helpful their engineers are to help implement. Review collected by and hosted on G2.com.

What do you dislike about Mezmo?

Pipeline is a bit difficult to understand at first, but has made strides of continuous improvements since coming out. The Mezmo team has helped us implement efficiently. Review collected by and hosted on G2.com.

Mohammad Ibrahim K.
MK
Virtual Assistant
Small-Business (50 or fewer emp.)
"It was a very amazing experience"
What do you like best about Mezmo?

It helps in Monitoring the statuses and also in keeping the track of all the records at one place and then distribute them amongst us Review collected by and hosted on G2.com.

What do you dislike about Mezmo?

There's nothing to dislike. There's nothing at all to complain about it Review collected by and hosted on G2.com.

Pratik K.
PK
Software Engineer
Mid-Market (51-1000 emp.)
"Efficiency at par"
What do you like best about Mezmo?

Using Mezmo efficiently increased my teams productivity which is very much needed. Review collected by and hosted on G2.com.

What do you dislike about Mezmo?

Some time its not very easy to implement and use for newcomer Review collected by and hosted on G2.com.

Sanjay  D.
SD
Data Analytics and Engineering
Small-Business (50 or fewer emp.)
"Memzo provide me a good experience with its user friendly interface which has builtin dashboard."
What do you like best about Mezmo?

Mezmo Observability Pipeline enables us to quickly identify issues and reduce the time to resolution. Its real-time visibility helps us to pinpoint the root cause of problems, leading to faster incident response and improved system performance. Review collected by and hosted on G2.com.

What do you dislike about Mezmo?

I like all the service which is provided by Memzo, but if I want to point out one limitation is that the development and maintenance of an effective observability pipeline can be complex sometime and it's require specialized knowledge and skills. Review collected by and hosted on G2.com.

G Santosh K.
GK
Application Development Associate
Small-Business (50 or fewer emp.)
"Amazing product"
What do you like best about Mezmo?

One of the notable features of Mezmo Observability Pipeline is its ability to provide comprehensive visibility into distributed systems and microservices. Mezmo Observability Pipeline can help organizations improve their operational efficiency, reduce downtime, and enhance customer experience by providing timely and actionable insights into their systems. Review collected by and hosted on G2.com.

What do you dislike about Mezmo?

One potential limitation of the platform is that it may require significant resources and expertise to implement and maintain effectively. Organizations may need to invest in skilled personnel, infrastructure, and tools to configure, monitor, and analyze the data generated by the platform. Review collected by and hosted on G2.com.

PS
Software Engineer
Small-Business (50 or fewer emp.)
"Easy to use, great app, but with limitations"
What do you like best about Mezmo?

Very easy to implement.

Define the name of the app and environment.

App is great! Compact, good UI. Logs are easy to read. Different color for warn/error. Visualization of spikes.

Setup alerts, including alerts when certain logs spike in frequency. Many great options in the app.

App makes it easy to see only certain types of logs, from certain servers/apps/times. Even search the logs!

Generous amount of data retention per dollar, and unlimited number of hosts. Minimum charge is $10/mo.

Mezmo does not offer any services other than logging. Other cloud logging solutions offer all kinds of performance monitoring. But for me this is actually a benefit. It makes the app very simple and easy to use and SDK very simple to set up. The more complex tools are often too cumbersome and awkward because they do too much. Do one thing and do it well. Review collected by and hosted on G2.com.

What do you dislike about Mezmo?

* It's not possible to submit regular "log" level. You have to choose instead from "debug", "trace", "info", "warn", or "error". When attempting to log {level: "log"} in NodeJS, I get an error. The SDK simply does not allow it. So, it's annoying when logging regular "console.log" level, I have to submit it as {level: "trace"} instead. It's not a big deal for me, because I don't use trace.

* Would be nice if debug/trace/info were different colors in the app. Currently they're all grey.

* I don't know if they fixed this or not, but as of January 2021, there was a limitation... If you make a log less often than once per minute, then their logging service seems to go to sleep. Then if you haven't submitted a log in a while, it just would drop the first log, not report it at all. This was frustrating. I fixed it with a "setInterval" on my server - submitting a "debug" log once every minute. This way, even if I send occasional rare log events from different servers, all the logs now show up without getting lost. It's easy enough. However, in order to not pollute the app dashboard, I had to set aside "debug" level for this purpose, and never use it in my actual app. Then filter it out from the app.

So now, I'm able to use (and see in the dashboard) "info", "warn", "error", and instead of "log" I have to use "trace". These are the only levels available that actually work.

Fortunately, for me that's enough. And, the UI is very good, and the price is very good for how well everything works. But if the service was less user friendly, or price higher, my rating would be lower. So overall great job!

* Documentation is not well worded, not easy to browse. Documentation mentions a "fatal" log level, but that doesn't actually work. Review collected by and hosted on G2.com.

Sumit K.
SK
Software Engineer
Mid-Market (51-1000 emp.)
"Loving the product"
What do you like best about Mezmo?

The search experience. TBH, I haven't seen this kind of UI before for search across logs. Whoever came up with this is a genius. I love the right hand pane that shows me various colored lines and how easy it is to jump between the logs using those colored lines. I also love how I can click on a line in the log and then click on `view in context` to view the surrounding logs. Review collected by and hosted on G2.com.

What do you dislike about Mezmo?

(1) I am not able to understand what `Time Scale` feature on the right hand top corner does. TBH, I haven't tried looking for it in documentation or web, but it would be nice if I could know without looking for it on the documentation.

(2) I feel like the `Levels` tab on the top that is supposed to help me filter logs of various severity does not always work as expected. I don't feel confident using it, hence I have stopped using this feature and always look a the entire log. Review collected by and hosted on G2.com.

Dan B.
DB
Founder
Small-Business (50 or fewer emp.)
"5 minutes integration, and you have a full fledged logging system"
What do you like best about Mezmo?

Documentation is very thorough and integrating from Cloudflare workers took literally minutes.

The support team is amiable and responds quickly and professionally. Review collected by and hosted on G2.com.

What do you dislike about Mezmo?

Finding your way around the web application is a little tricky. The central panel with the logs and search is excellent. However, the left navigation is made entirely from icons, and you must hover over all of them to find what you need.

Also, switching between plans did not count for the partial payment that I already did. However, their excellent and friendly support has quickly fixed that. Review collected by and hosted on G2.com.

NIKHIL G.
NG
GCP Data Engineer at TCS
Enterprise (> 1000 emp.)
"Data pipeline using Mezmo"
What do you like best about Mezmo?

This is one of most useful product for data engineers. It does make life easier for data engineers by providing one of the best platform for creating the data pipelines in no time. Review collected by and hosted on G2.com.

What do you dislike about Mezmo?

I don't have anything to dislike at the moment. Review collected by and hosted on G2.com.

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