Otter consistently joins meetings on time and reliably, making it a dependable tool for our team. Its ability to capture clear and accurate summaries allows us to revisit important points without needing to watch the whole recording again. I also find the screenshot feature particularly helpful, as it automatically captures key moments and makes sharing highlights with attendees simple. This has greatly improved our team's organization and saves us time after each call. Additionally, Otter integrates smoothly with Google Calendar, so meetings are joined automatically without any manual effort. Review collected by and hosted on G2.com.

If you deny the bot access to a meeting, it still keeps trying to join for a while, which can be distracting. Also, it shows generic labels like Speaker 1 and Speaker 2 instead of recognizing actual names from the meeting, even when the names are visible in the chat or participant list. Adding that capability would make the summaries more readable and personal. Support for Indian languages like Hindi would also be a great upgrade and make it much more inclusive for global users. Review collected by and hosted on G2.com.

Otter allows me to not only be in two places at once, it allows me to share parts of discussions, trend issue, and enable a better service delivered to my end-customers. Rarely has a platform fundamentally changed the way I work - Otter.ai has. I have over 2 years of archived customer discussions I can reference and use in myriad ways. Review collected by and hosted on G2.com.

Most common compliant I hear across my team is the agent joining calls as a participant. Controlling which meetings it joins always confuses people and sharing of meetings can be hit or miss when left to the platform. For this reason I manually record all calls and transcribe them post-hoc. That way I never have to deal with platform instability or confusion. I also have a large archive of recordings should I wish to retranscribe the meetings. Review collected by and hosted on G2.com.

Whenever we start a meeting it automatically joins in or at least requests to join in the session. Takes notes and then gives an email as well after the meeting ends. summary 's are good and to the point. Review collected by and hosted on G2.com.

Nothing in particular, but we as a group all have otter so when we are joining all the user's otter joins as well and then each and everyone gets each others session notes which basically are the same. So that could be something that could we worked on. Review collected by and hosted on G2.com.

It has definitely been a game-changer for me both academically and in my profession. During my business capstone project for school, Otter made it so easy to keep track of long discussions, brainstorming sessions, and presentations by automatically generating clear and accurate transcripts. Instead of stressing about capturing every detail by hand, I could focus on the conversation, knowing Otter was taking care of the notes. It has really simplified things for me! I will be using it more often! Review collected by and hosted on G2.com.

I still believe Otter is a great tool, but I feel that its accuracy with different accents and its ability to identify who is speaking could use some improvement. Review collected by and hosted on G2.com.

I was introduced to Otter.ai by a colleague on my first day on the job as a journalist at a legal publication. I interview attorneys and judges every day, all day. I can't live without it at this point. The new AI summaries are really helping me get through the LONG interviews quicker. I love it. It's so easy to use as fast to get going when I am in a hurry. Review collected by and hosted on G2.com.

Word recognition requires some improvement in translation. Example: Judge says "and I found myself on a ski slope needing help" and Otter may write "I found myself on a tease hope for help" or something like that. You can't lift with the transcribed words with 100% certainty, but it's getting very close. Accents throw off Otter sometimes. Review collected by and hosted on G2.com.

I've tried a few transcription tools, but so far Otter is the best when it comes to recognising speech. Otter captures spoken words very well. Now that it has AI functions as well, it's even easier to keep on top of long calls. I use it every time I have a call longer than 15-20 minutes, or if it's an important one. It's really easy to use as well. Review collected by and hosted on G2.com.

Otter sometimes struggles with acronyms and product names, even if added to the custom vocabulary. Certain, thicker accents (e.g., Scottish) can also be a bit problematic. The AI function is good, but perhaps could be improved a bit when it comes to creating summaries and searching for content. Review collected by and hosted on G2.com.

Otter has helped me take and process notes in real time and share them immediately after meetings. I also like that I can use it to record in-person meetings from my phone and then process them in Otter or another LLM like ChatGPT to develop next steps or prototypes of policies or programs based on the meeting. Another use is the recording of podcasts or webinars to develop learning modules to deepen my ability to recall key concepts and applications of what was covered. Review collected by and hosted on G2.com.

I had issues adding Otter in meetings that are already in progress, ending up with just a recording from my own mic. This is certainly my fumble, but I would like to see a simpler way to do this. Review collected by and hosted on G2.com.

It allows me to have face-to-face conversations without worrying about remembering what was said. I start on my phone and then put my phone down and enjoy the session.

THen the POWER is in the AI chat. It's nice you get a summary and action items listed from the session, but what do you do WITH IT? That's where the AI chat comes in - you can ask questions and more about what was said to take the conversation to the next step. Super easy! Review collected by and hosted on G2.com.

Probably the space - I use it so much I need to upgrade to keep up with my conversations. But isn't that a testament to how good it actually is? Review collected by and hosted on G2.com.

I appreciate Otter.ai's seamless integration with tools like Zoom and Google, which simplifies my workflow immensely. The setup process was very user-friendly, allowing me to create an account within minutes. The ability to take notes during meetings lets me focus on the discussion, which is invaluable given my memory issues. I love that it captures both transcripts and summaries, offering critical details in an accessible format. Otter.ai's versatility across platforms makes it an essential tool, and the reminder feature through my calendar ensures I'm always prepared for meetings. Review collected by and hosted on G2.com.

I feel somewhat restricted by the free version of Otter.ai. While I appreciate the functionality it offers, I am aware that there are additional features accessible only through a paid subscription. Unfortunately, as someone who is self-employed, affording the subscription isn't feasible for me at the moment. I wish I could access those additional features without financial burden. Review collected by and hosted on G2.com.

I am a master life coach and seminar facilitator. I have always wanted a software program that could transcribe my mp3 recordings onto a Word Document. I searched and searched and searched. And, in the vernacular of the younger generation, "Say less." My search is over. I found Otter.ai while taking an AI course online. And I have found it to be everything I was looking for and more. In my personal opinion, it is the best transcription software on the market. I promise you it has become my personal assistant and a best friend, all in one.

What I like most about Otter.ai is what it gives me the power to do with my recorded sessions, videos and mp3. It gives me an overview, action items, an outline, a transcript that I can edit, a number of workplace templates to choose from, from general to sales to user research interview. It's remarkable. I use it every day to build my online presence as a master life coach and speaker. It is easy to integrate with all of my Zoom meetings, and I love that. I can upload the URL of my YouTube videos and Otter.ai transcribes them. And it does the same with my Facebook Live Closed Groups sessions.

The things you can ask Otter.ai is endless. The things you can ask it to generate from your document is ingenious. IT IS MORE THAN A TRANSCRIPTION SOFTWARE. It is the future of how I do everything as a life coach and a speaker. It is easy to use and it is so much fun to use a creative person.

Otter.ai has helped me to craft my creative passion as a life coach and a speaker into an all-powerful passion that generates an incredible profit for me. The value that I now bring to the market as a master life coach and seminar facilitator is astronomical, and with Otter.ai I was able to increase the value that I bring to the market really fast. When it comes to my documents, if I can think it, Otter.ai can help me create it. I have yet to use customer support, but I can only imagine that customer support is just as fantastic.

Otter.ai is worth every penny I invest in using it. It is quite inexpensive to be honest. I started out with the PRO plan and I soon upgraded to the BUSINESS plan. I was using it so much that I did not want to run of out of transcription minutes.

All I can say is, "Thank you, Otter.ai! You have taken my work to another level of greatness! Review collected by and hosted on G2.com.

What I like least about Otter.ai is that sometimes it does not always begin recording my sessions on time. It lags sometimes and that is okay. However, it is 97% true to being on time, all the time. Review collected by and hosted on G2.com.