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Attio

By Attio

Attio Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Attio easy to use and appreciate its flexible design, simplifying data management and integration. (5 mentions)
Users love the flexibility of Attio, finding it customizable and easy to adapt to their specific needs. (5 mentions)
Users love the simplicity of Attio, finding it easy to implement and intuitive for daily tasks. (5 mentions)
Users find Attio intuitive and easy to use, making it a powerful tool for managing workflows efficiently. (4 mentions)
Users love the intuitive interface of Attio, making project management and teamwork effortless and enjoyable. (3 mentions)
Users praise Attio for its user-friendly interface, making it easy to customize and navigate effectively. (3 mentions)
Users highlight integration issues with Attio, noting missing features and a lack of connections with popular tools. (3 mentions)
Users find missing features in Attio, particularly in automation, language support, and app availability. (2 mentions)
Users find the call issues significant, especially the lack of French support for transcription and enrichment features. (1 mentions)
Users often face connectivity issues with Attio, experiencing frustration with integration limitations like Amplitude. (1 mentions)
Users find the lack of substantial features in Attio disappointing, as it fails to meet expectations set by claims. (1 mentions)
Users feel that email handling issues make simple communication challenging, with a lack of key features impacting usability. (1 mentions)
Users find Attio to be a bit pricey, especially for scaling teams considering cost-effectiveness. (1 mentions)

Top Pros or Advantages of Attio

1. Ease of Use
Users find Attio easy to use and appreciate its flexible design, simplifying data management and integration.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Amazing experience"

What do you like about Attio?

Easy to use, flexible, our team just migrate data from last CRM and voilá!

Laura B.
LB

Laura B.

Small-Business (50 or fewer emp.)

3.0/5

"Looks good, functionality not great"

What do you like about Attio?

I really like the Notion like interface. Looks modern and it makes the whole app feel smooth. This is what drew me in to manage our consulting busines

2. Flexibility
Users love the flexibility of Attio, finding it customizable and easy to adapt to their specific needs.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Amazing experience"

What do you like about Attio?

Easy to use, flexible, our team just migrate data from last CRM and voilá!

Jérémy G.
JG

Jérémy G.

5.0/5

"Elegant Design, Easy Setup and Excellent Support"

What do you like about Attio?

I appreciate Attio's elegant design, which initially caught my attention on Twitter. The software is easy to set up, with straightforward templates an

3. Simplicity
Users love the simplicity of Attio, finding it easy to implement and intuitive for daily tasks.
See 5 mentions

See Related User Reviews

Mike I.
MI

Mike I.

Small-Business (50 or fewer emp.)

5.0/5

"Absolutely deligthful interface and experience"

What do you like about Attio?

It's a great product. Attio is a great CRM, simple but complete. Friendly but very powerful. And above all, very well thought out. It is very easy to

Ludovico G.
LG

Ludovico G.

Small-Business (50 or fewer emp.)

4.5/5

"attio is the best crm i ever used so far"

What do you like about Attio?

attio is simple to use, fast and intuitive

4. Intuitive
Users find Attio intuitive and easy to use, making it a powerful tool for managing workflows efficiently.
See 4 mentions

See Related User Reviews

Laura B.
LB

Laura B.

Small-Business (50 or fewer emp.)

3.0/5

"Looks good, functionality not great"

What do you like about Attio?

I really like the Notion like interface. Looks modern and it makes the whole app feel smooth. This is what drew me in to manage our consulting busines

Ludovico G.
LG

Ludovico G.

Small-Business (50 or fewer emp.)

4.5/5

"attio is the best crm i ever used so far"

What do you like about Attio?

attio is simple to use, fast and intuitive

5. Intuitive Interface
Users love the intuitive interface of Attio, making project management and teamwork effortless and enjoyable.
See 3 mentions

See Related User Reviews

Laura B.
LB

Laura B.

Small-Business (50 or fewer emp.)

3.0/5

"Looks good, functionality not great"

What do you like about Attio?

I really like the Notion like interface. Looks modern and it makes the whole app feel smooth. This is what drew me in to manage our consulting busines

Kayla B.
KB

Kayla B.

Mid-Market (51-1000 emp.)

4.5/5

"He is primarily responsible for a great team collaboration"

What do you like about Attio?

My job presents ongoing difficulties with managing several projects, tracking suppliers and customers, and teamwork. Attio was the obvious choice amon

6. User-Friendly
Users praise Attio for its user-friendly interface, making it easy to customize and navigate effectively.
See 3 mentions

See Related User Reviews

Mike I.
MI

Mike I.

Small-Business (50 or fewer emp.)

5.0/5

"Absolutely deligthful interface and experience"

What do you like about Attio?

It's a great product. Attio is a great CRM, simple but complete. Friendly but very powerful. And above all, very well thought out. It is very easy to

Paweł M.
PM

Paweł M.

Small-Business (50 or fewer emp.)

4.0/5

"High hopes for the future, a happy customer for now"

What do you like about Attio?

I signed up for Attio early when it first launched, a couple of years ago. I didn't like it then and stopped short of subscribing. However, in 2024, a

Top Cons or Disadvantages of Attio

1. Integration Issues
Users highlight integration issues with Attio, noting missing features and a lack of connections with popular tools.
See 3 mentions

See Related User Reviews

Mike I.
MI

Mike I.

Small-Business (50 or fewer emp.)

5.0/5

"Absolutely deligthful interface and experience"

What do you dislike about Attio?

It is not intended for outbound. And it doesn't have an integration with Linkedin's inbox, as it has with Gmail, is improving in integrations, but lit

Paweł M.
PM

Paweł M.

Small-Business (50 or fewer emp.)

4.0/5

"High hopes for the future, a happy customer for now"

What do you dislike about Attio?

Admittedly, there are things I haven't figured out yet. I feel like some enrichment features are missing, sending simple emails should be way esiers,

2. Missing Features
Users find missing features in Attio, particularly in automation, language support, and app availability.
See 2 mentions

See Related User Reviews

Basile C.
BC

Basile C.

Small-Business (50 or fewer emp.)

5.0/5

"Finally a modern CRM!"

What do you dislike about Attio?

There’s currently no way to rename system object attributes (e.g., “Companies”, “People”, etc.), which can be a bit limiting when modeling niche workf

Paweł M.
PM

Paweł M.

Small-Business (50 or fewer emp.)

4.0/5

"High hopes for the future, a happy customer for now"

What do you dislike about Attio?

Admittedly, there are things I haven't figured out yet. I feel like some enrichment features are missing, sending simple emails should be way esiers,

3. Call Issues
Users find the call issues significant, especially the lack of French support for transcription and enrichment features.
See 1 mentions

See Related User Reviews

Basile C.
BC

Basile C.

Small-Business (50 or fewer emp.)

5.0/5

"Finally a modern CRM!"

What do you dislike about Attio?

There’s currently no way to rename system object attributes (e.g., “Companies”, “People”, etc.), which can be a bit limiting when modeling niche workf

4. Connectivity Issues
Users often face connectivity issues with Attio, experiencing frustration with integration limitations like Amplitude.
See 1 mentions

See Related User Reviews

Jérémy G.
JG

Jérémy G.

5.0/5

"Elegant Design, Easy Setup and Excellent Support"

What do you dislike about Attio?

I will add more integrations example, today, I cannot connect my amplitude into Acho. And that's quite annoying.

5. CRM Issues
Users find the lack of substantial features in Attio disappointing, as it fails to meet expectations set by claims.
See 1 mentions

See Related User Reviews

Laura B.
LB

Laura B.

Small-Business (50 or fewer emp.)

3.0/5

"Looks good, functionality not great"

What do you dislike about Attio?

When you go below the surface/interface, there wasn't much there. The website is full of claims that it's full of AI and great data models, but you do

6. Email Issues
Users feel that email handling issues make simple communication challenging, with a lack of key features impacting usability.
See 1 mentions

See Related User Reviews

Paweł M.
PM

Paweł M.

Small-Business (50 or fewer emp.)

4.0/5

"High hopes for the future, a happy customer for now"

What do you dislike about Attio?

Admittedly, there are things I haven't figured out yet. I feel like some enrichment features are missing, sending simple emails should be way esiers,

7. Expensive
Users find Attio to be a bit pricey, especially for scaling teams considering cost-effectiveness.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Amazing experience"

What do you dislike about Attio?

A bit pricey.., when you're a small team it's ok, but when you scale, maybe not the best cost-benefit option

Attio Reviews (27)

Reviews

Attio Reviews (27)

4.6
27 reviews
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Mario R.
MR
"Data Uploading Issues with Potential CRM Benefits"
What do you like best about Attio?

Can't do the basics right Review collected by and hosted on G2.com.

What do you dislike about Attio?

I encountered significant issues with Attio's data uploading capabilities. Despite uploading data multiple times, the software failed to process my leads correctly, leaving me with only a fraction of what I intended to upload, even though my total lead count was under the stated limit for the free account. Attributes I named were ignored, and the software created unnamed entities instead. The process was time-consuming and inefficient, which is particularly frustrating during the crucial early stages of a startup where time equals money. This inability to handle basic functionalities like data upload makes the platform unreliable for my needs. Additionally, I feel that all CRMs, including Attio, lack the usability and reliability necessary for effectively managing startup operations, which is why I prefer using Google Sheets despite its limitations. Review collected by and hosted on G2.com.

Basile C.
BC
CEO
Small-Business (50 or fewer emp.)
"Finally a modern CRM!"
What do you like best about Attio?

Attio is the most flexible and modern CRM I’ve used. The object-based structure gives us total freedom to model our data exactly the way we need. The automation features are powerful and intuitive, allowing us to streamline key workflows without needing engineering resources.

One standout is the email and calendar event retriever, which leverages AI to enrich contact timelines and surface key relationship insights automatically—huge time-saver.

The interface is clean, fast, and easy to adopt across teams. And everything is fully customizable, from views to data types, which makes it feel like a CRM truly built for our business.

Attio strikes the perfect balance between power and simplicity. Review collected by and hosted on G2.com.

What do you dislike about Attio?

There’s currently no way to rename system object attributes (e.g., “Companies”, “People”, etc.), which can be a bit limiting when modeling niche workflows.

Also, the call transcription and enrichment features don’t support French yet—so if your team relies on that language, you may need to handle those parts manually. Review collected by and hosted on G2.com.

Kayla B.
KB
Project Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"He is primarily responsible for a great team collaboration"
What do you like best about Attio?

My job presents ongoing difficulties with managing several projects, tracking suppliers and customers, and teamwork. Attio was the obvious choice among the several tools I considered for combining all these chores; since then, our project management has evolved drastically. The chances to combine several facets of project management. It lets us easily combine productivity applications and customer relationship management tools to track projects, tasks, and far more capability. The intelligent database of the platform compiles all pertinent data, so enabling every team member to quickly access the required information. Review collected by and hosted on G2.com.

What do you dislike about Attio?

It took us some time to completely integrate with each team member since all of them had to be competent in the right application of Attio tools. Review collected by and hosted on G2.com.

Laura B.
LB
Associate Consultant
Small-Business (50 or fewer emp.)
"Looks good, functionality not great"
What do you like best about Attio?

I really like the Notion like interface. Looks modern and it makes the whole app feel smooth. This is what drew me in to manage our consulting business. Review collected by and hosted on G2.com.

What do you dislike about Attio?

When you go below the surface/interface, there wasn't much there. The website is full of claims that it's full of AI and great data models, but you don't feel any of it while using it. Not better than any other CRM I used in the past. Review collected by and hosted on G2.com.

Jérémy G.
JG
"Elegant Design, Easy Setup and Excellent Support"
What do you like best about Attio?

I appreciate Attio's elegant design, which initially caught my attention on Twitter. The software is easy to set up, with straightforward templates and active support making the process smooth. I love how flexible it is in viewing information, and the automatic contact integration from Gmail is incredibly efficient. Review collected by and hosted on G2.com.

What do you dislike about Attio?

I will add more integrations example, today, I cannot connect my amplitude into Acho. And that's quite annoying. Review collected by and hosted on G2.com.

Miguel G.
MG
Investor
Venture Capital & Private Equity
Small-Business (50 or fewer emp.)
"One of the best ways to organize dealflow and databases out there"
What do you like best about Attio?

Attio has a great user experience and is very intuitive even for new users in the platform. It is easy to integrate with other tools. We use it several times a day. The modularity of configurations it offers is great too Review collected by and hosted on G2.com.

What do you dislike about Attio?

Customer support has not always been that responsive when we reached out. True that there are some standard pages for problems which solve 80% of the work but you can really struggle with the remaining 20% Review collected by and hosted on G2.com.

Kartik K.
KK
Strategic Partnerships
Small-Business (50 or fewer emp.)
"Great Value and Usability, but Needs More Integrations"
What do you like best about Attio?

Ease of use and pricing. Much better than hubspot Review collected by and hosted on G2.com.

What do you dislike about Attio?

Limited integrations with linked in chats ansd other things Review collected by and hosted on G2.com.

Isaac d.
ID
General Partner
Small-Business (50 or fewer emp.)
"Amazing full-featured, flexible CRM with powerful AI capabilities and easy to learn API"
What do you like best about Attio?

Besides being a fully-featured CRM, what I really love is the great integration it provides with email, calendar and web. The browser plugin really simplifies repetitive tasks like loading companies, people and deals out of sources such as company websites, linkedin and the like. You can feel that the engineers thought very hard about how to squeeze productivity gains out of every click. Kudos to them! Review collected by and hosted on G2.com.

What do you dislike about Attio?

The API still has some wrinkles, like uploading files or rich notes... but all that is minor compared with the flexible ontology at the core of Attio that allows you to create and manage (CRUD) your own object types. Review collected by and hosted on G2.com.

Mike I.
MI
Co-founder
Internet
Small-Business (50 or fewer emp.)
"Absolutely deligthful interface and experience"
What do you like best about Attio?

It's a great product. Attio is a great CRM, simple but complete. Friendly but very powerful. And above all, very well thought out. It is very easy to implement, easy to understand, their customer service is fast and great. Review collected by and hosted on G2.com.

What do you dislike about Attio?

It is not intended for outbound. And it doesn't have an integration with Linkedin's inbox, as it has with Gmail, is improving in integrations, but little else. Review collected by and hosted on G2.com.

Ludovico G.
LG
Founders´ Associate
Small-Business (50 or fewer emp.)
"attio is the best crm i ever used so far"
What do you like best about Attio?

attio is simple to use, fast and intuitive Review collected by and hosted on G2.com.

What do you dislike about Attio?

nothing, attio is organised and help you keep things in order Review collected by and hosted on G2.com.

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