Avetta Reviews & Product Details

As a contractor, Avetta makes the compliance process pretty straightforward. Uploading safety records, insurance, and other documents is simple, and once it’s in the system, clients can see everything they need. It saves a lot of back-and-forth and keeps us on track with what’s required. Review collected by and hosted on G2.com.

As a contractor, Avetta can be a bit pricey and the setup takes time since you have to upload a lot of documents. Some of the requirements don’t always fit the work we do, and the system isn’t the easiest to navigate. Keeping everything updated feels like extra admin work on top of the job. Review collected by and hosted on G2.com.

Avetta has a lot going for it, but what really stands out is its mission-driven approach to supply chain safety and sustainability. Here’s what I find most impressive: Global Impact & Scale, Safety & Risk Management, Sustainability & ESG Focus, Innovation & Growth, Easy to understand and implement, Integration across the organisation, and frequent use provide latest updates.

It’s rare to see a tech company blend purpose, performance, and global reach so seamlessly. Review collected by and hosted on G2.com.

Avetta has its strengths, but like any platform, it’s not without its pain points—especially from the perspective of users and suppliers. Here are some of the most commonly voiced frustrations: High Costs & Fees, Billing & Cancellation Issues, Complexity & Review Delays, and Customer Support Concerns.

In short, Avetta’s platform can be powerful—but for suppliers, especially smaller ones, the costs, bureaucracy, and support gaps can feel like barriers rather than bridges. Review collected by and hosted on G2.com.

I like that Avetta checks insurance documents and will not allow contractors/vendors/consultants on the mine site without adequate insurance coverages. Review collected by and hosted on G2.com.

Avetta is cumbersome in the event of unplanned work, it is very difficult and can be time consuming to get contractors on site when their insurance document has expired. There would be a great benefit in having Avetta tied into our indoctrination requirements, or having a separate (but connected) portal where we could more easily automate the indoctrination requirements. Also, when submitting newly updated insurance documents it would be beneficial to have a more expedient process to review & confirm the documents are adequate (it can take >2-3 days to verify insurance documents, which can have an impact on emergency work). Review collected by and hosted on G2.com.

I love the support provided to both contractors and clients by the Avetta support teams. From implementation, integration, and continued improvement, all teams have been helpful and strive to answer all your questions the first time!

Avetta is also constantly evolving with new features, and stays in line with (if not ahead of) industry trends and requirements.

The platform itself is so easy to navigate, that we have found it easy to even have managers login to answer their own questions. Review collected by and hosted on G2.com.

I would love to be able to update questions in a questionnaire independently, as long as it is not a workflow impacting question. Review collected by and hosted on G2.com.

Helpful customer service, options to expand cliental. Ease of use as well as a simple dashboard to view at anytime. The option to have "Avetify" which is a compliance support feature they offer. Review collected by and hosted on G2.com.

The biggest downside I experienced while I have used Avetta was the Avetify option was enabled on our account and I, 1: never knew it was on our account until I noticed it on the renewal, and 2: was never reached out to except for when I attempted to cancel it. Review collected by and hosted on G2.com.

We have just started using Avetta via other GCs. It is particularly helpful when we have to renew forms such as Insurance Certificates. It was also helpful with regards to Safety. It assures we have all the pertinent information for the Safety Manuals. Review collected by and hosted on G2.com.

Nothing at this time....again, still new to system...but have not had any issues or dislikes. Review collected by and hosted on G2.com.

Avetta has made tracking jobs easier on us. We have multiple clients that use Avetta and the software has helped us track what is needed. When I have needed further help, Avetta support has been easy to communicate with. We use Avetta monthly when we have new jobs come up. The number of features in Avetta is helpful as we can use one platform for all we need. Review collected by and hosted on G2.com.

There isn't anything I can think of off the top of my head. Avetta has been easy to use. Review collected by and hosted on G2.com.

Avetta makes it very easy to manage vendor compliance and safety documentation. The dashboard is clean and simple to navigate, and notifications help us stay updated with contract and certification statuses. Their customer support is also very responsive when needed. Review collected by and hosted on G2.com.

Some of the document uploads can be a bit slow, especially during peak hours. The UI on mobile devices could use some improvement for better accessibility. There are also occasional lags while generating compliance reports Review collected by and hosted on G2.com.

Avetta has been most helpful in ensuring that we minimize our risk on jobsites. It's a place for our potential clients to see to it that we have safety policies in place along with insurance, etc. before bidding a potential bond. Granting them with the security of not having to deal with those sorts of safety risk. There could be more to gain from Avetta with it being a recognized platform for safety compliance, if there are I most definitely am not aware with some of the other services they provide. Review collected by and hosted on G2.com.

We started our Avetta account to show future clients, like Amazon that we have the capabilities of taking on the larger projects with reduced risk. However, from starting our account in July of 2024 we haven't landed a job from using Avetta. I believe we've had one, maybe two potential clients reach out to us via Avetta.

Updated Review: We recently had a company we've worked for, "Connect," with us on Avetta. While Avetta did notify us that this would increase our bill & gave us a date (Imagine going from a $0 bill to a $1,200 charge), I was under the impression that I could call & pay. In the meantime, I reached out to the company that "connected" with us to find out more information. We were charged by Avetta. I called Avetta to be refunded, and it took them almost 5 weeks to process our refund, whereas it took them a week to auto-charge us. Review collected by and hosted on G2.com.

It "holds your hand" through the process of vendor approvals. There are a lot of email reminders to make sure you're staying in compliance and the user interface is fairly simple to understand. Review collected by and hosted on G2.com.

Avetta is a necessity to do business with some of our customers, so the high costs and low-tier customer service are frustrating to deal with, considering most of it's users are not willingly participating. Review collected by and hosted on G2.com.