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Avoma Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the helpful automation of Avoma, enhancing focus during meetings and improving follow-up efficiency. (107 mentions)
Users find Avoma to be incredibly easy to use, making implementation and daily operations seamless and efficient. (102 mentions)
Users love the transcript and search tool for enhancing focus in meetings and simplifying note-taking effortlessly. (74 mentions)
Users appreciate the high accuracy of Avoma's AI transcriptions, enhancing their sales process efficiently. (60 mentions)
Users appreciate the ease of sharing meeting insights with Avoma, enhancing team collaboration and professionalism. (59 mentions)
Users find the recording and transcription features of Avoma invaluable, enhancing meeting efficiency and collaboration. (58 mentions)
Users value the recording features of Avoma for saving time and enhancing the efficiency of meeting follow-ups. (58 mentions)
Users report recording issues with Avoma, including inaccuracies and problems with logging in at crucial moments. (41 mentions)
Users face accuracy issues with Avoma's AI, requiring additional training to improve feedback and call analysis. (36 mentions)
Users experience AI inaccuracy in Avoma, often misquoting speakers and failing to capture correct medical terminology. (36 mentions)
Users experience inaccurate transcripts occasionally, noting some errors in medical terminology but finding them manageable. (33 mentions)
Users face call issues with Avoma, including disruptive recording notifications and challenges with permissions and AI feedback. (28 mentions)

Top Pros or Advantages of Avoma

1. Helpful
Users value the helpful automation of Avoma, enhancing focus during meetings and improving follow-up efficiency.
See 107 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"This powerful software has streamlined our processes and enhanced our team's productivity."

What do you like about Avoma?

The automated recording and transcription of our sales calls have been a game-changer. It allows our team to focus on the conversation without worryin

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Positive disruption for a sales team"

What do you like about Avoma?

Avoma brings together an video/audio recording, a transcription, an interpration and a classification of the sales conversations. This helps us to sum

2. Ease of Use
Users find Avoma to be incredibly easy to use, making implementation and daily operations seamless and efficient.
See 102 mentions

See Related User Reviews

Stephanie L.
SL

Stephanie L.

Mid-Market (51-1000 emp.)

5.0/5

"A great tool that's easy to use"

What do you like about Avoma?

The scheduling pages are hard to beat, they make it incredibly easy for customers. It's pleasant and simple to implement and setup with their clear in

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"This powerful software has streamlined our processes and enhanced our team's productivity."

What do you like about Avoma?

The automated recording and transcription of our sales calls have been a game-changer. It allows our team to focus on the conversation without worryin

3. Transcripts
Users love the transcript and search tool for enhancing focus in meetings and simplifying note-taking effortlessly.
See 74 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"This powerful software has streamlined our processes and enhanced our team's productivity."

What do you like about Avoma?

The automated recording and transcription of our sales calls have been a game-changer. It allows our team to focus on the conversation without worryin

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Positive disruption for a sales team"

What do you like about Avoma?

Avoma brings together an video/audio recording, a transcription, an interpration and a classification of the sales conversations. This helps us to sum

4. Accuracy
Users appreciate the high accuracy of Avoma's AI transcriptions, enhancing their sales process efficiently.
See 60 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Avoma - Great integration & AI transcription"

What do you like about Avoma?

The AI transcriptions are sufficiently accurate - where they fall short the team is on-hand to manually 'teach' their model specific words/phrases tha

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"A Tool to analyze calls and meetings on all levels"

What do you like about Avoma?

I can review calls across teams and the minutes of the meeting is generated immediately as soon as the call ends Reduces the hassle of entering note

5. AI Summary
Users appreciate the ease of sharing meeting insights with Avoma, enhancing team collaboration and professionalism.
See 59 mentions

See Related User Reviews

RD

Rajesh D.

Mid-Market (51-1000 emp.)

5.0/5

"Great Experience with Avoma."

What do you like about Avoma?

It's easy to use, Automatic Recording & Transcription, great Ai.

Verified User
C

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Helps me get organized"

What do you like about Avoma?

The avoma tool helps me get my meetings organized. I do not have to worry about missing any details as the tool lays it down for me in terms of a summ

6. Recording
Users find the recording and transcription features of Avoma invaluable, enhancing meeting efficiency and collaboration.
See 58 mentions

See Related User Reviews

RD

Rajesh D.

Mid-Market (51-1000 emp.)

5.0/5

"Great Experience with Avoma."

What do you like about Avoma?

It's easy to use, Automatic Recording & Transcription, great Ai.

Glyn H.
GH

Glyn H.

Small-Business (50 or fewer emp.)

5.0/5

"I was introduced to the Avoma software just recently and I LOVE IT!!"

What do you like about Avoma?

Avoma is so easy to use!! My company uses it on every call and it is a life saver. Especially if you miss a call and need to listen to it quickly be

7. Recording Features
Users value the recording features of Avoma for saving time and enhancing the efficiency of meeting follow-ups.
See 58 mentions

See Related User Reviews

RD

Rajesh D.

Mid-Market (51-1000 emp.)

5.0/5

"Great Experience with Avoma."

What do you like about Avoma?

It's easy to use, Automatic Recording & Transcription, great Ai.

Glyn H.
GH

Glyn H.

Small-Business (50 or fewer emp.)

5.0/5

"I was introduced to the Avoma software just recently and I LOVE IT!!"

What do you like about Avoma?

Avoma is so easy to use!! My company uses it on every call and it is a life saver. Especially if you miss a call and need to listen to it quickly be

Top Cons or Disadvantages of Avoma

1. Recording Issues
Users report recording issues with Avoma, including inaccuracies and problems with logging in at crucial moments.
See 41 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Avoma saves time and keeps me organized"

What do you dislike about Avoma?

I wish I could pause the recording when a client is late for the meeting and start it when they arrive.

Erin L.
EL

Erin L.

Small-Business (50 or fewer emp.)

4.5/5

"Scheduling is a breeze and the transcripts are very handy."

What do you dislike about Avoma?

The meeting summaries and action items usually aren't accurate.

2. Accuracy Issues
Users face accuracy issues with Avoma's AI, requiring additional training to improve feedback and call analysis.
See 36 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Avoma is a great tool for coaching, learning and keeping track of the conversations at your company!"

What do you dislike about Avoma?

Sometimes I struggle with the permissions within the tool and grouping calls into appropriate teams so that those who need access get the recordings b

MS

Morgan S.

Small-Business (50 or fewer emp.)

4.5/5

"Easy to navigate and very helpful for note taking!"

What do you dislike about Avoma?

The only minor drawback is the AI can sometimes be inaccurate. I think if we had a dedicated Avoma admin at our company we could put in more work to t

3. AI Inaccuracy
Users experience AI inaccuracy in Avoma, often misquoting speakers and failing to capture correct medical terminology.
See 36 mentions

See Related User Reviews

Dilshad A.
DA

Dilshad A.

Small-Business (50 or fewer emp.)

4.0/5

"Avoma has made my meetings so much easier"

What do you dislike about Avoma?

Nothing major, just occasional transcription errors, but it hasn’t been a big issue for us.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Great experience"

What do you dislike about Avoma?

sometimes it gets the medical terminology wrong

4. Inaccurate Transcripts
Users experience inaccurate transcripts occasionally, noting some errors in medical terminology but finding them manageable.
See 33 mentions

See Related User Reviews

Dilshad A.
DA

Dilshad A.

Small-Business (50 or fewer emp.)

4.0/5

"Avoma has made my meetings so much easier"

What do you dislike about Avoma?

Nothing major, just occasional transcription errors, but it hasn’t been a big issue for us.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Very Likely recommend"

What do you dislike about Avoma?

The notes are off some and need to be edited

5. Call Issues
Users face call issues with Avoma, including disruptive recording notifications and challenges with permissions and AI feedback.
See 28 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Avoma is a great tool for coaching, learning and keeping track of the conversations at your company!"

What do you dislike about Avoma?

Sometimes I struggle with the permissions within the tool and grouping calls into appropriate teams so that those who need access get the recordings b

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great introduction to the product"

What do you dislike about Avoma?

I haven't come across a real downside as yet - I do wish you could get rid of the 'this call will be recorded' voice over, as I don't let Avoma in un

Avoma Reviews (1,350)

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Reviews

Avoma Reviews (1,350)

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4.6
1,350 reviews
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G2 reviews are authentic and verified.
Shahnawaz A.
SA
Information Technology Team Lead
Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Avoma: A Smart Meeting Assistant for Teams"
What do you like best about Avoma?

What I like most is how Avoma helps turn discussions into clear action items, making follow-ups seamless. The meeting summaries are well-structured, which improves team collaboration and keeps everyone aligned. It also integrates smoothly with tools like Zoom and Google Meet, which makes adoption simple Review collected by and hosted on G2.com.

What do you dislike about Avoma?

Pricing: For small teams or startups, the subscription cost can feel a little high. Review collected by and hosted on G2.com.

Dilshad A.
DA
Software Engineer
Small-Business (50 or fewer emp.)
"Avoma has made my meetings so much easier"
What do you like best about Avoma?

Avoma makes our meetings so much easier. Recorded, transcribed, and a summary of the conversation is then sent to my email right after the meeting. Also its so easy to go back and review conversations without digging through long recordings. Review collected by and hosted on G2.com.

What do you dislike about Avoma?

Nothing major, just occasional transcription errors, but it hasn’t been a big issue for us. Review collected by and hosted on G2.com.

Oğuzhan T.
OT
Design Engineer
Small-Business (50 or fewer emp.)
"Avoma makes meetings smarter and more productive"
What do you like best about Avoma?

Avoma has been a game-changer for my daily workflow. The automatic transcription and AI-generated summaries save me a huge amount of time after meetings. I also like how it provides actionable insights and highlights key points, which helps with better follow-ups and team alignment. The interface is intuitive and easy to use, and the integration with other tools makes it even more powerful. Review collected by and hosted on G2.com.

What do you dislike about Avoma?

Sometimes the transcription accuracy can drop slightly depending on the speaker’s accent or background noise, which requires some manual correction. Also, the analytics dashboard could be expanded with more customizable options. However, these are minor issues compared to the overall value Avoma provides. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Avoma - A powerful assistant that helps in keeping team aligned"
What do you like best about Avoma?

I have a great experience to working with Avoma, it's a great platform and saves much time during meetings. It automatically records, transcribe, and summarize everything. so there is no need to worry about taking notes and missing key points. It provides the helpful insights after the meeting for following up. Review collected by and hosted on G2.com.

What do you dislike about Avoma?

The things which i dislike about it is that sometimes it's transcription is not always perfect either, if there is background noise or people talking in the background. Review collected by and hosted on G2.com.

Shashank V.
SV
LDR lead
Mid-Market (51-1000 emp.)
"Avoma: A Must-Have for Smarter, More Productive Meetings"
What do you like best about Avoma?

the standout feature of Avoma is its AI-driven transcription and summarization capabilities. These tools streamline meetings by automatically capturing accurate transcripts, generating concise summaries, and syncing actionable insights to CRMs like Salesforce. This saves significant time for sales and customer-facing teams, allowing them to focus on building relationships rather than manual note-taking or follow-ups. The seamless integration with platforms like Zoom and Webex, combined with features like call scoring and coaching insights, makes it a powerful all-in-one solution for enhancing productivity and driving revenue intelligence. Review collected by and hosted on G2.com.

What do you dislike about Avoma?

one notable drawback of Avoma is the occasional inaccuracy in its AI transcription and summarization features, particularly in challenging conditions like poor audio quality, accents, or technical jargon-heavy discussions. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"Avoma has allowed for more productive and focused meetings for our team"
What do you like best about Avoma?

Avoma is great! Integrating this tool with Zoom allows for much smoother calls and meetings - not having to pause for notetaking or repeat important details. There's so much to like about Avoma's transcriptions, follow-up notes, and recaps. We use this almost every day. Review collected by and hosted on G2.com.

What do you dislike about Avoma?

Sometimes, it takes a while for the Avoma notetaker to join the Zoom meetings, but this typically does not affect the effectiveness of the tool. Otherwise, I don't have anything that I particularly dislike. Review collected by and hosted on G2.com.

Eric S.
ES
Head of Product Marketing
Small-Business (50 or fewer emp.)
"Affordable call recording software"
What do you like best about Avoma?

Easy to use

Ai transcribed call summaries

affordable Review collected by and hosted on G2.com.

What do you dislike about Avoma?

Limited integrations - there are many more tools that connect with tools like Gong, than with Avoma Review collected by and hosted on G2.com.

AJ
Senior Manager
Mid-Market (51-1000 emp.)
"It was good to have meeting notes ready"
What do you like best about Avoma?

I did not need to manage it. It was self managed. Joining the meetings I didnt join, collecting notes and to-dos. Review collected by and hosted on G2.com.

What do you dislike about Avoma?

Nothing except the limits for free accounts. But you cant control that. Review collected by and hosted on G2.com.

Claire W.
CW
Head of CX Operations
Mid-Market (51-1000 emp.)
"Avoma has transformed our meeting productivity and team efficiency with AI-powered Insights"
What do you like best about Avoma?

Avoma has been a game-changer for our organization. The AI-powered transcription and meeting summaries ensure that customer insights are captured and actionable next steps are clear for everyone. There are native integrations with Zoom, HubSpot (our current CRM), and other tools which have enhanced our workflows, making it easier to align teams and keep projects on track. Avoma has allowed our teams to focus more on strategic discussions rather than administrative tasks (such as having to ask "can someone please take notes"). We had a really easy implementation with a successful migration from our legacy tool, Gong. All of our customer intelligence was maintained and regenerated using Avoma's AI. Thus far, their customer support has been fantastic and respond to us via the chat or on Slack! Review collected by and hosted on G2.com.

What do you dislike about Avoma?

Since Avoma is a newer platform, they are iterating quickly, which means occasional minor bugs or the need to request new features. However, we have not experienced any major issues, and their team is highly responsive to feedback, consistently rolling out updates that we suggest. Review collected by and hosted on G2.com.

Tejas H.
TH
Software Development Engineer Backend
Mid-Market (51-1000 emp.)
"Best note taker with summarization tool for all our meetings"
What do you like best about Avoma?

Suumarization script that gives end of the meeting with each persons conversation Review collected by and hosted on G2.com.

What do you dislike about Avoma?

free trial timing is too small to understandt complete potential of the tool Review collected by and hosted on G2.com.

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