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Guardian Reviews & Product Details

Guardian Product Details

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Guardian PIAM

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2000 Identity

Guardian Integrations

(1)
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Guardian Media

Guardian Demo - Guardian Visitor Identity Management (VIM)
Alert Enterprise Visitor Management redefines how organizations welcome and protect visitors, contractors, and employees. By integrating with your existing security and access systems, our Visitor Management solution automates processes, enhances security, and delivers a streamlined, hassle-free ...
Guardian Demo - Guardian Physical Identity and Access Management (PIAM)
Guardian PIAM by Alert Enterprise transforms your existing physical access control systems into a unified, automated platform that secures, simplifies, and streamlines your security operations. Designed to inspire confidence and deliver peace of mind, Guardian PIAM empowers corporate and physical...
Guardian Demo - Guardian SOC Insights
Alert Enterprise SOC Insights transforms your Security Operations Center (SOC) by leveraging advanced artificial intelligence and machine learning to provide comprehensive alarm analytics and optimization. Our solution empowers security teams to efficiently identify, analyze, and enhance alarm pe...
Guardian Demo - Guardian Mobile Credentials
Experience a seamless blend of security and convenience with Alert Enterprise's Mobile Credentials. Transform your smartphone into a secure access credential, eliminating the need for physical badges.
Guardian Demo - Guardian Mustering and Evacuation
Alert Enterprise’s Guardian Emergency Mustering Solution offers a seamless approach to emergency evacuation and safety management. It combines digital and physical tools to ensure everyone on-site—employees, contractors, and visitors—are accounted for and safely evacuated. The solution automates ...
Guardian, the ultimate cyber-physical platform that connects PACS with enterprise IT applications and HR/learning management systems for one unified workplace access solution for employees, visitors and contractors. Watch to learn more!
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Guardian, the ultimate cyber-physical platform that connects PACS with enterprise IT applications and HR/learning management systems for one unified workplace access solution for employees, visitors and contractors. Watch to learn more!
Create a streamlined and secure guest access experience for visitors, contractors and traveling employees, fully integrated across physical security and IT workplace services with Alert Enterprise's VIM software. Watch to learn more!
Play Guardian Video
Create a streamlined and secure guest access experience for visitors, contractors and traveling employees, fully integrated across physical security and IT workplace services with Alert Enterprise's VIM software. Watch to learn more!
Alert Enterprise’s SOC Insights and Response solution converts volumes of your physical security data into insights and results—so you can detect, respond to and mitigate risk in no time at all.
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Alert Enterprise’s SOC Insights and Response solution converts volumes of your physical security data into insights and results—so you can detect, respond to and mitigate risk in no time at all.
Alert Enterprise’s Guardian Emergency Mustering protects both employees and visitors with real-time evacuation oversight, powerful tracking and effective communication. Watch to learn more!
Play Guardian Video
Alert Enterprise’s Guardian Emergency Mustering protects both employees and visitors with real-time evacuation oversight, powerful tracking and effective communication. Watch to learn more!
Compatible with our partners readers, Alert Enterprise’s NFC Wallet Mobile Credentials enables employees to securely breeze through company doors with a quick tap of their smart phones.
Play Guardian Video
Compatible with our partners readers, Alert Enterprise’s NFC Wallet Mobile Credentials enables employees to securely breeze through company doors with a quick tap of their smart phones.
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Guardian Reviews (6)

Reviews

Guardian Reviews (6)

4.3
6 reviews

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ML
IDM Analyst
Enterprise (> 1000 emp.)
"Alert Guardian Review"
What do you like best about Guardian?

It does the major functions well. The Active Directory provisioning works quite well and quickly. Once you get used to the UI, it is easy to find what you need. Review collected by and hosted on G2.com.

What do you dislike about Guardian?

Some error messages are generic. The interface has a learning curve. Not enough out of the box connection options requiring Indirect System creation. Review collected by and hosted on G2.com.

CE
Director of Corporate Security
Enterprise (> 1000 emp.)
"Modernization of Physical Security"
What do you like best about Guardian?

1. Guardian helped us to modernize our access control system. It changed physical security from a delinquent cost center into a cost overhead saver and actually making money to the organization.

2. The platform further enables the enterprise to integrate different support systems into access control, making it easier to keep track of things like training expiration, contractor times on site, onboardings and off-boardings etc.

3. Thousands of emails use to be send weekly requesting access and access removals, its all done now by the click of a button and one have a workflow record of everything.

4. The platform enabled mobile credentials to us which is another carbon reduction effort and cost saving in the use of plastics. It further enhanced security of enterprise Identity cards.

5. Scalability of the system is fairly easily done and the product engineers can cater for small sites to very large sites.

6. Guardian customer support specialist know their product and the products it integrate with , making it always for accurate feedback and advise. Review collected by and hosted on G2.com.

What do you dislike about Guardian?

1. When patches, upgrades and changes are made by the product engineers there seem to be somewhat of a quality control issue. Most of the time when these patches, changes, upgrades are implemented, its almost like small things are not tested well. For some reason almost every time after the latter happened, something on our system wont work, that would take several weeks then to get fixed. Review collected by and hosted on G2.com.

Response from Sara Garrigan of Guardian

Thank you for sharing your experience with Guardian! We’re thrilled to hear how it has transformed your access control system—streamlining security, improving efficiency, and even driving cost savings for your organization.

We’re also excited to hear how our mobile credentials solution has contributed to your sustainability efforts while strengthening security.

We appreciate your partnership and look forward to continuing to help you scale and optimize security!

Best,

Alert Enterprise Team

Verified User in Security and Investigations
AS
Enterprise (> 1000 emp.)
"Alert Enterprise - Bank of America App Support Manager/ Project Consultant"
What do you like best about Guardian?

Guardian is a one stop shop for access provisioning. We recently rolled out the visitor identity management (VIM) module and the bank team has included financial center credentialing as a part of our future road map . I have been working with Alert ( Navjot Singh and his team) for the last 2 plus years and he and his team provide amazing customer service and support. Navjot is always a phone call or email away. The AE team is very receptive to the bank teams improvement ideas and I haven't heard a no yet. If a challenge does pop up, which is rare, Navjot brings a wealth of subject matter experts to resolve quickly. Also no issues on the AE side with the physical hardware ( AMAG panel/Sym blue readers/ barcode readers) that we use to support the enterprise. Application also supports our new SMART credentials. Review collected by and hosted on G2.com.

What do you dislike about Guardian?

Nothing specifically pertaining to Guardian but I feel the ticketing tool ( Jira ) can be greatly improvided to provide more detail and a dashboard that will give us more meaningful data such as volume, open outstanding items with lenght open etc , Review collected by and hosted on G2.com.

Response from Sara Garrigan of Guardian

Thank you for your thoughtful review and for trusting Guardian to support your access provisioning needs! We’re so glad to hear that our Visitor Identity Management (VIM) module and financial center credentialing roadmap are making an impact for your team. Our commitment to customer service and collaboration is at the heart of what we do, and we’re grateful for your valuable feedback.

Thank you again for your support!

Best Regards,

Alert Enterprise Team

Verified User in Utilities
AU
Mid-Market (51-1000 emp.)
"Guardian keeps us compliant"
What do you like best about Guardian?

The AlertEnterprise Guardian product plays an important role in our company's IAM program and it helps us to maintain our compliance posture with the NERC CIP standards. It's not necessarily the flashiest tool in our company's portfolio, but it doesn't have to be because it does what we need it to do. Its best feature is the technical support that comes along with it.

We have a support person that is dedicated to our account that that has become very familiar with our specific implementation as a result. Responses to questions and issues that arise are prompt, and fixes are usually delivered in a timely manner whenever they are needed. Review collected by and hosted on G2.com.

What do you dislike about Guardian?

Users often complain about the user interface indicating that's difficult to find what they are looking for, or that too many mouse clicks are necessary to get to where they need to go. The search feature is inconsistent; users are forced to use wildcards in some search boxes if their search terms aren't exact but not in others. Overall performance of the application has been an issue at times as well where certain screens can take a very long time to load. The biggest issue with Guardian, however, is it's reporting capability (or lack thereof). Direct database queries are often needed to extract information from the application that must then be combined manually with third-party tools in order to meet the demands of users or auditors. There also many instances where screenshots must be obtained and offered as evidence to auditing bodies because the totality of the information shown on those screens can't easily be extracted from the database in a format that is useful those who aren't intimately familiar with the product. Review collected by and hosted on G2.com.

Response from Sara Garrigan of Guardian

Thank you for your positive feedback! We’re so happy to hear that our technical support has been a valuable help to you! Our goal is to provide seamless security with built-in integrations that simplify and enhance enterprise operations, while assisting our customers in any way we can.

Your insights help us continue improving and delivering the best possible experience.

Thank you again for your support!

Best regards,

Alert Enterprise Team

Verified User in Computer Software
AC
Enterprise (> 1000 emp.)
"Guardian offers strong security features but takes effort to implement and learn."
What do you like best about Guardian?

The automated identity lifecycle management (like onboarding, role changes, terminations) reduces human error and security gaps. Review collected by and hosted on G2.com.

What do you dislike about Guardian?

Complex to implement – Powerful but not plug-and-play.

Challenging integrations

High cost – May not suit smaller budgets. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Mid-Market (51-1000 emp.)
"Nice product"
What do you like best about Guardian?

Overall a very nice and complete identity and access management solution with in build plug ins Review collected by and hosted on G2.com.

What do you dislike about Guardian?

Nothing as such to dislike. Small improvement s are always there Review collected by and hosted on G2.com.

Response from Sara Garrigan of Guardian

Thank you for your positive feedback! We’re so happy to hear that you find Guardian to be a comprehensive identity and access management solution. Our goal is to provide seamless security with built-in integrations that simplify and enhance enterprise operations.

Your insights help us continue improving and delivering the best possible experience.

Thank you again for your support!

Best regards,

Alert Enterprise Team

Pricing Options

Pricing provided by Guardian.

Guardian PIAM

Contact Us
2000 Identity

Guardian Visitor Management

Contact Us
1 Lobby

Guardian Mobile Credentials

Contact Us
2000 Identity
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