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Aloha Cloud

By NCR Voyix

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Aloha Cloud Reviews & Product Details

Aloha Cloud Product Details
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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

23 months

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Aloha Cloud Media

Aloha Cloud Demo - Aloha Cloud
Cloud-based point of sale, mobile analytics and online ordering
Aloha Cloud Demo - Mobile & Online Ordering
Screenshot of customized mobile and online ordering apps
Aloha Cloud Demo - Mobile Analytics
Screenshots of NCR Pulse app that enables you to gain visibility into your business at a moment's notice
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Aloha Cloud Reviews (318)

Reviews

Aloha Cloud Reviews (318)

3.9
318 reviews

Pros & Cons

Generated from real user reviews
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Francisco D.
FD
Web Developer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A Reliable and Easy-to-Use POS Solution for Growing Businesses"
What do you like best about Aloha Cloud?

What I like most about Aloha Cloud is its simplicity and reliability. The interface is very intuitive, which makes training new staff fast and painless. It’s clearly designed for restaurants and hospitality businesses, with features like table management, order tracking, and real-time reporting that make day-to-day operations smoother. The cloud-based system means you can monitor sales and performance remotely, which is a huge plus. I also appreciate how stable it is — it rarely crashes or lags, even during peak hours. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

While it’s a solid POS system, it could use more flexibility in customization — for example, building complex menu structures or unique promotions sometimes takes extra steps. The reporting features, though good, could be more detailed, especially for businesses that want deeper analytics. Integration with third-party tools is improving but still a bit limited compared to larger POS ecosystems. Review collected by and hosted on G2.com.

MH
Accounting Restaurant Manager
Mid-Market (51-1000 emp.)
"Reliable System With Some Modern-Day Issues"
What do you like best about Aloha Cloud?

The way the systems works now off a Internet-based system is a great advantage. I no longer have to be at a dedicated station to work on problems. If I have a reliable computer, laptop or tablet, I can work off of that and assist my FOH employees even if I am home or away from the restaurant. My nightly reports are now more in-depth and can be customized to what I need and my financing and accounting departments want. Inventory and P-Mix can be better controlled. In this economy, every dollar counts in restaurants, and I cannot afford to waste anything. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

My resort runs off of a few different types of software and getting Aloha to talk to the other programs is still unreliable. There can Banquet and Event checks that do not sync over to the room's software. I do not know if that is a system problem or Aloha trying to get us to make their software exclusive to the resort. New employees need some time to learn everything on the next programs, but I assume that is normal. If there is an Internet outage because of Spectrum, I lose the connections to the cloud and that causes problems with running credit cards and closing checks, Review collected by and hosted on G2.com.

Mikswen R.
MR
Digital Assets Accountant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Aloha Cloud; Bright and Resourceful POS Solution, but Has instability and Support Issues"
What do you like best about Aloha Cloud?

I like the dependability and simplicity of Aloha Cloud, with an intuitive interface

The app has ideal reporting functionalities, which ensure we precisely track inventory, trends and sales

We create custom gratuity reporting, loyalty programs, and gift cards seamlessly

Aloha Cloud is a stable platform that hardly fails Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

Aloha Cloud has an inconsistent customer help response and often, some issues go unaddressed

We get technical glitches often when executing Aloha Cloud , more so on updates Review collected by and hosted on G2.com.

Response from Aloha by NCR Voyix of Aloha Cloud

Thank you for sharing your experience with us. We’re so glad that you love Aloha Cloud's intuitive interface, reporting functionalities, and overall dependability. We appreciate your feedback on technical glitches and will keep that in mind when working to improve. We’re here to help if you need any additional support.

Vik S.
VS
Accounts Payable
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Modern solution for restaurants"
What do you like best about Aloha Cloud?

It has many features specially for table service restaurants like menu management, kitchen display, etc. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

Some users need initial staff, training, configuration and custom setup to be challenging. Review collected by and hosted on G2.com.

Response from Aloha by NCR Voyix of Aloha Cloud

Glad to hear you’re loving Aloha Cloud! We appreciate hearing that it’s the right solution for your business. We’re so glad that our menu management and kitchen display brings transformation to your table service restaurant. We appreciate having you as a customer.

Verified User in Restaurants
UR
Small-Business (50 or fewer emp.)
"Great Cloud-Based Restaurant POS System"
What do you like best about Aloha Cloud?

I love how easy Alhoa Cloud is, as well as how friendly customer support is when I have any issues. I enjoy the numerous features this product offers, as I use it frequently. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

There's not a lot to dislike about Aloha Cloud, other than the fact that the payment process can be time-consuming, and sometimes the pricing information is not particularly transparent. Review collected by and hosted on G2.com.

Response from Aloha by NCR Voyix of Aloha Cloud

Thanks for being a valued customer; we love hearing about your positive experience with Aloha Cloud. We’re glad to hear that our customer support is helpful and you enjoy our features. We’re glad to hear that Aloha Cloud is helping your restaurant streamline order taking and payment processing.

Verified User in Restaurants
UR
Small-Business (50 or fewer emp.)
"Great Product for Point of Sale"
What do you like best about Aloha Cloud?

Aloha Cloud has such a great interface and is super intuitive/easy to use Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

I do with Aloha Cloud had a bit more flexibility with third party integrations Review collected by and hosted on G2.com.

Response from Aloha by NCR Voyix of Aloha Cloud

Thank you for sharing your experience with us! We’re so glad that you love Aloha Cloud's interface. We appreciate your feedback on our third party integrations and will keep that in mind when working to improve. We’re here to help if you need any additional support.

SUNNY S.
SS
Account Assistant
Mid-Market (51-1000 emp.)
"Streamline Operations and Enhance Customer experience"
What do you like best about Aloha Cloud?

It aims to Streamline Operations specifically Restaurant industry and Enhance Customer experience and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

Some time Onboarding challenges reported Review collected by and hosted on G2.com.

Response from Aloha by NCR Voyix of Aloha Cloud

Thanks for sharing. We love hearing about exceptional experiences for our customers. We’re glad Aloha Cloud is the right solution for your business and that you're able to streamline operations and enhance your customer experience.

Verified User in Hospitality
AH
Mid-Market (51-1000 emp.)
"aloha cloud has been a stable system for us"
What do you like best about Aloha Cloud?

Reporting, offline cridet card sales, stability, POS layout, screen size, ease of changing prices, and easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

KDS requires extra steps whing ringing in some prodcuts Review collected by and hosted on G2.com.

Response from Aloha by NCR Voyix of Aloha Cloud

Thank you for sharing your experience with us. We’re so glad that you love Aloha Cloud's ease of changing prices and easy navigation. We appreciate your feedback on the KDS and will keep it in mind when working to improve. We’re here to help if you need any additional support.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"One Stop solution for Digital banking"
What do you like best about Aloha Cloud?

I am highly impressed by its user friendly interface which makes online and mobile banking a peice of cake for customers and financial institusions. The software easy navigation design enhances the tool's usability and experience. Apart from this, the implemented security features of the tool are also top notch. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

While I like most of the things in the tool, one area i think it can be improved is the customization options for financial institutes to meet their specific branding and requirements. Review collected by and hosted on G2.com.

Mohamed E.
ME
consultant
Enterprise (> 1000 emp.)
"Digital banking solution"
What do you like best about Aloha Cloud?

Integration Capabilities, The platform is known for its strong integration capabilities, allowing seamless connections with a wide array of third-party services and internal banking systems. This facilitates a more holistic and efficient digital banking ecosystem. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

Feature Limitations: Some users might find that the platform does not offer all the features they need or that new features are slow to be released compared to competitors Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

23 months

Average Discount

6%

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Aloha Cloud Features
Price Adjustments
Receipts
Menu Building
Inventory Management
Employee Scheduling
Payment Gateway
Table Management
Check Adjustment
POS
Kitchen Ticketing