Ashby Reviews & Product Details

Ashby has completely transformed our hiring process at Teya, providing the team with much greater visibility into recruitment and helping us identify and address bottlenecks. The reporting feature feels like a standalone product—the insights it offers have been truly eye-opening, revealing valuable information about areas of the business beyond just talent acquisition.

The product support is excellent. Unlike many companies that simply sell you software and move on, the Ashby team is highly knowledgeable, responsive, and always ready with a solution. If they don’t have an answer immediately, they are willing to develop one for you. Review collected by and hosted on G2.com.

For beginners, the platform may feel quite intimidating due to its extensive customisability, which can make certain areas confusing. However, there is a wealth of help material and educational content available online to help users get up to speed. Still, if you are someone who doesn't have much time to dedicate, the learning curve might feel even steeper. Review collected by and hosted on G2.com.

- Ashby has a clean user interface that, once you get the hang of it, is easy to navigate and feels intuitive.

- Sourcing tool contained within the system - when I was doing a lot of heavy sourcing in previous roles, I loved that everything was all connected in one system, so you don't have a bunch of clunky copy/pasting etc.

- I think the reminders are helpful and the way candidates move through the system is useful for me when things are moving quickly, much less risk of candidates getting lost in the shuffle/visual reminders of who you need to follow up with.

- Customization of building out the workflows, automation, and feedback forms. It's super easy to customize anything you could want and add in automation to help recruiters who are receiving a high volume of applicants.

- They are always working on their roadmap and adding new features - this is one of the primary reasons as an HR professional I recommend teams not necessarily just use whatever baked in ATS comes with an HRIS or some other software they're using. It's likely that they won't be making updates to it or keeping up with the latest features that make recruiters and candidates' lives easier. Ashby is a leader in the industry and they maintain that by continually building, listening to their customers, and offering great support at, in my opinion, a reasonable price point. Review collected by and hosted on G2.com.

- There is a learning curve to using Ashby most effectively which can be a little challenging for folks to grasp onto. Once you get the hang of it, it makes a lot of sense but I have seen some team members struggle with the structure of how Ashby works when coming from software that is much more "bare bones". I think it's worth getting over the learning curve!

- I have never really got into using the offer letter features that Ashby has because for my purposes, things need tweaked and changed enough where it feels more cumbersome than is worth it, so I usually have just ended up using Docusign, adobe sign, or something similar outside of Ashby to get offer letters processed. Review collected by and hosted on G2.com.

I used Ashby at my previous workplace, so when it was time to implement a new ATS at my new workplace, I had a noticeable bias. I did my due dilligence in demoing other ATS', but none of them compared to my needs as an HR team of one. Ashby has a clean, easy-to-use UI - a very forward-thinking system. I also appreciate the bundle of resources in the knowledge base. I can find answers to all of my questions and haven't been led astray yet. When implementing the system and introducing it to my team, it blended seamlessly with my existing partners such as Google Workspace, Checkr, and Gusto. I couldn't ask for a more efficient system. As a daily user, juggling multiple roles with varying workflows, Ashby allows me to customize each workflow as needed. From the initial sales call through implementation, I've been provided with amazing support, and I really appreciate the Help Center, which features an AI component that helps me quickly identify and solve issues that I may encounter. Review collected by and hosted on G2.com.

I love everything about Ashby. Honestly, it is the best in the market for a small start up. Review collected by and hosted on G2.com.

With many years in various RecOps and program roles, I’ve worked with several ATS tools, but Ashby stands out in multiple ways. Its intuitive design makes it incredibly easy to use, even for new team members. Everything from scheduling to pipeline management is streamlined and efficient.

The reporting and analytics capabilities deserve a special shoutout. We can slice and dice data to track recruiter performance, hiring metrics, and key KPIs, all without needing to export to external tools. The dashboards are clean, customizable, and actionable.

Ashby’s support team is consistently responsive and helpful across a wide range of inquiries. Our relationship with our Customer Success Manager is proactive and focused on helping us optimize workflows and improve the overall experience. Their insights have directly contributed to our operational improvements.

The Ashby community is also a huge plus. It’s full of engaged professionals who share best practices and creative solutions. It truly feels like being part of a movement that’s shaping the future of recruiting.

If you’re looking for a modern, data-driven, and user-friendly ATS, Ashby is it. Review collected by and hosted on G2.com.

There are opportunities to better organize different libraries. For example, saved reports prior to a recent update was formatted in a list format that could get a bit lengthy as you build out your many different reports. Review collected by and hosted on G2.com.

Constant product updates, launching small and big features that add immediate value (they are incredibly quick at introducing new features). The tool is designed well making it easy to understand and use quickly, yet there is real depth to it allowing TA to customise workflows, implement smart automation and AI to increase efficiency. Customer support, technical and with the CSM is good and fast, enablement was a strong mix of guide and self-serving. Ashby has a great knowledge base in notion. Review collected by and hosted on G2.com.

The sourcing add-on/functionality could be improved in certain areas. Review collected by and hosted on G2.com.

We evaluated 5 top-tier ATS platforms before choosing Ashby, scoring each on ease of use, security and compliance, customer centricity, integrations, and customization. Ashby came out ahead across all areas. The cost was roughly aligned with the other ATS platforms, however the offering surpassed all else, therefore we found Ashby has a much better value proposition.

When I joined WunderGraph, we had no ATS in place. Candidate tracking lived in Typeform and Slack workflows, surprisingly functional for a small team, but not built to scale. With our Series A announcement coming up fast, we needed a system that could handle volume without missing any application. Ashby delivered.

As a one-person People team, I was able to self-configure and launch Ashby in under 10 days using only their documentation and onboarding resources. This was the first time I configured an ATS on my own as well.

We went live one day before our Series A announcement, which brought hundreds of candidate applications almost overnight. Ashby gave us the clarity and structure to move fast without sacrificing candidate experience. Every application was reviewed, no application fell through the cracks.

Our hiring managers were able to start using Ashby immediately, without internal training from my side, just the built-in Ashby onboarding flow for managers. It’s intuitive and absolutely built for the demanding needs of tech start ups.

A few days ago, I was showing my LinkedIn outreach process to my friend, and how it connects automatically to Ashby. She is a Head of Talent in a big corporation, and it blew her mind. They still use outdated systems and she had to use LinkedIn for her pipeline, while I was able to create automatic sequences in Ashby to interact with our leads. She said I worked in the future. The future of work that is, something I am passionate about and focused to deliver across all areas. Review collected by and hosted on G2.com.

If anything, we’d love the option to have periodic check-ins with an Ashby advisor. The platform is feature-rich (in a good way), and it would be helpful to do regular reviews to make sure we’re making full use of everything it offers. Especially as the team and hiring needs evolve. Review collected by and hosted on G2.com.

What I appreciate most about Ashby is that it offers all the essential recruiting functionalities - tracking, scheduling, and reporting - in one cohesive platform, within a flat price. It truly streamlines the entire recruitment process.

Another standout aspect is how actively the platform evolves. New features are regularly introduced, and existing ones are consistently improved, making the tool more powerful and user-friendly over time.

Ashby support also is very helpful and quick in their responses.

Overall, everything runs smoothly and efficiently. Review collected by and hosted on G2.com.

Although I very much like the tool, I would really appreciate having a better mobile version of the tool available. Review collected by and hosted on G2.com.

Where do I start? The automation of scheduling saves our team time and creates a better, faster experience for candidates. The Ai criteria quick filters have come on leaps and bounds which has been really helpful to sort through thousands of inbound applications. The team, (Sam in onboarding) and the knowledge base make it so user friendly it’s just been a brilliant experience. Review collected by and hosted on G2.com.

This is tough to say, we trialled soo many other ATS prior and as an on-demand talent team for many tech companies we still get exposure to other platforms and Ashby is yet to let us down. I think the instant change aspect of Ashby (which I personally love) could be a bit daunting for certain users that aren’t as tech savvy. Review collected by and hosted on G2.com.

Regular product releases, clear product update communications, easy to use, super customisable for every use case, the automation is excellent, use of AI that is actually useful!

The customer support team are also wonderful. Whenever we need to contact them, which is incredibly rare due to how intuitive the product is, the team are efficient, diligent and super fast to resolve any queries we have.

As a heavy user, I have definitely tried to break the product over the time that I've been using it, but have yet to come up against any major blocks. Review collected by and hosted on G2.com.

The only piece of negative feedback I have is that the UX from the hiring manager's perspective isn't great. It's a little overwhelming and confusing for hiring managers, so I have had to run several workshops to show them how to use it correctly. This is despite the rest of the system being intuitive from our Recruitment team's point of view. Review collected by and hosted on G2.com.

I like the UI and the experience. It is straightforward and easy to use. The customer support is great, and if you need more guides you can find them on their website or even reach out to people on Linkedin. They will get you to the right people. I used to use it every other day. The number of features were updating each day, but the team were proactive about how to use those features. Review collected by and hosted on G2.com.

Can take time to learn about Ashby - but it is a fast learn. Review collected by and hosted on G2.com.