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Basecamp Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use of Basecamp, highlighting its intuitive design and streamlined communication for teams. (119 mentions)
Users value the robust team collaboration features of Basecamp, fostering efficient communication and project management. (119 mentions)
Users value the effective communication and organization that Basecamp facilitates, enhancing team collaboration and project success. (98 mentions)
Users appreciate the easy-to-use task management features of Basecamp, simplifying project tracking and collaboration. (70 mentions)
Users value the organization and centralization of information in Basecamp, enhancing collaboration across projects effortlessly. (52 mentions)
Users value the real-time communication features of Basecamp, enhancing collaboration and reducing misunderstandings within teams. (50 mentions)
Users express frustration over missing features in Basecamp, seeking task automation and improved project management tools. (52 mentions)
Users find Basecamp's limited features frustrating, lacking advanced tools and integration for enhanced productivity. (30 mentions)
Users note a lack of prioritization options in Basecamp, making task management inefficient for larger projects. (25 mentions)
Users find limited functionality in Basecamp due to inadequate integrations and issues with messaging features. (22 mentions)
Users express frustration over the lack of features in Basecamp, particularly missing advanced project management tools. (21 mentions)
Users find Basecamp's limited customization options restrictive, wishing for more advanced features for complex project management. (21 mentions)
Users experience notification issues with Basecamp, missing updates and finding the system overwhelming at times. (20 mentions)

Top Pros or Advantages of Basecamp

1. Ease of Use
Users love the ease of use of Basecamp, highlighting its intuitive design and streamlined communication for teams.
See 119 mentions

See Related User Reviews

AM

Aminu. M.

Small-Business (50 or fewer emp.)

4.5/5

"Manage multiple projects simultaneously with Basecamp..i recommend it 100% to others.."

What do you like about Basecamp?

It has simplified task management and ensures that the process stays streamlined. I like it's internal communication between team members. It's amaz

DM

Darlynna M.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive interface and greate tool for streamlining projects and enhancing productivity"

What do you like about Basecamp?

I like the ease of interacting with others and keeping all communication within one project. It's simple to update information and add new task.

2. Team Collaboration
Users value the robust team collaboration features of Basecamp, fostering efficient communication and project management.
See 119 mentions

See Related User Reviews

Nancy S.
NS

Nancy S.

Small-Business (50 or fewer emp.)

3.5/5

"Great for some teams, but not for all"

What do you like about Basecamp?

Pricing model is great for teams that have a lot of users... or that change users a lot. They are always improving and have created a really solid an

Arghadeep S.
AS

Arghadeep S.

Mid-Market (51-1000 emp.)

4.0/5

"Efficient PM and Communication Tool"

What do you like about Basecamp?

Basecamp comes with dozens of collaboration capabilities, including real-time communication tools that eliminate the need for third-party applications

3. Project Management
Users value the effective communication and organization that Basecamp facilitates, enhancing team collaboration and project success.
See 98 mentions

See Related User Reviews

LS

Liam S.

Mid-Market (51-1000 emp.)

4.5/5

"Basecamp is a complete social collaboration platform"

What do you like about Basecamp?

Basecamp has helped me communicate better with my team and ensure everyone is on the same page to ensure a smooth project. It is easy to use, even for

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"When it comes to managing projects, Basecamp is simple and easy to use!"

What do you like about Basecamp?

Basecamp has been a lifesaver for me because of its ease of use, intuitive design, and ability to monitor and prioritize projects. Content development

4. Task Management
Users appreciate the easy-to-use task management features of Basecamp, simplifying project tracking and collaboration.
See 70 mentions

See Related User Reviews

Srishti R.
SR

Srishti R.

Small-Business (50 or fewer emp.)

4.5/5

""Best To do list website ""

What do you like about Basecamp?

collaboration as groups to oversee project errands. Intriguing with project assets assignment. Exceptional application for work limit estimation

LA

Lucy A.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect tool to cooperate with people and track goals"

What do you like about Basecamp?

I love the options Basecamp provides for breaking out projects and creating sub-tasks within each assignment.

5. Organization
Users value the organization and centralization of information in Basecamp, enhancing collaboration across projects effortlessly.
See 52 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Useful For Collaborative Projects"

What do you like about Basecamp?

It's very useful for collaborative projects. The message boards and folders are helpful.

Karen M.
KM

Karen M.

Small-Business (50 or fewer emp.)

5.0/5

"Basecamp Helps Us Stay Organized and Connected on All Our Projects"

What do you like about Basecamp?

I love that every tool I use is all in once place. I love having our information centralized and easy to find. I love that I can search for whatever I

6. Communication
Users value the real-time communication features of Basecamp, enhancing collaboration and reducing misunderstandings within teams.
See 50 mentions

See Related User Reviews

MT

Mahendrapal T.

Small-Business (50 or fewer emp.)

5.0/5

"Basecamp is the best project management software"

What do you like about Basecamp?

Basecamp is overall the best online project management tool as a CEO it is very easy for me to track all the things in one place, and I can assign tas

Erica S.
ES

Erica S.

Small-Business (50 or fewer emp.)

2.5/5

"Easy way to communicate with your team"

What do you like about Basecamp?

It is very interactive and a great messaging application.

Top Cons or Disadvantages of Basecamp

1. Missing Features
Users express frustration over missing features in Basecamp, seeking task automation and improved project management tools.
See 52 mentions

See Related User Reviews

David R.
DR

David R.

Enterprise (> 1000 emp.)

4.5/5

"Improves efficiency and communication in project management."

What do you dislike about Basecamp?

The messaging board, which consumers use to communicate, has some issues since it freezes and does not enable them to send messages swiftly, wasting t

BR

Brittney R.

Small-Business (50 or fewer emp.)

5.0/5

"Help Change Our Business for the Better"

What do you dislike about Basecamp?

I don't like that it doesn't have a "duplicate" option. For instance, we make to-do's for certain things we have to do like holiday items. There is a

2. Limited Features
Users find Basecamp's limited features frustrating, lacking advanced tools and integration for enhanced productivity.
See 30 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Highly Recommend Basecamp"

What do you dislike about Basecamp?

Adding numerous comments to a document can get cumbersome instead of just allowing users to edit the document in real time like google docs or sharepo

Shruti J.
SJ

Shruti J.

Small-Business (50 or fewer emp.)

4.0/5

"Good Tool for Basic Team Collaboration and TaskTracking"

What do you dislike about Basecamp?

It offers limited integration options with other tools, especially those that myself being part of in digital marketing, like social media platforms.

3. Task Management
Users note a lack of prioritization options in Basecamp, making task management inefficient for larger projects.
See 25 mentions

See Related User Reviews

Hassan S.
HS

Hassan S.

Mid-Market (51-1000 emp.)

5.0/5

"Basecamp has helped us a lot in our content development work. We highly recommend this to all."

What do you dislike about Basecamp?

One thing that only the person who has added a To-do should be able to change its deadline or edit its details.

Arghadeep S.
AS

Arghadeep S.

Mid-Market (51-1000 emp.)

4.0/5

"Efficient PM and Communication Tool"

What do you dislike about Basecamp?

There is no mechanism to assign priority levels to jobs other than adjusting the due dates. If a person has a big to-do list, they may end up focusing

4. Limited Functionality
Users find limited functionality in Basecamp due to inadequate integrations and issues with messaging features.
See 22 mentions

See Related User Reviews

Nancy S.
NS

Nancy S.

Small-Business (50 or fewer emp.)

3.5/5

"Great for some teams, but not for all"

What do you dislike about Basecamp?

The tool is very flexible, but that means if it is set up for one persons working style, it may not be as easy for others

Erica S.
ES

Erica S.

Small-Business (50 or fewer emp.)

2.5/5

"Easy way to communicate with your team"

What do you dislike about Basecamp?

It does not do other things like scheduling. It is really only for sharing ideas.

5. Lack of Features
Users express frustration over the lack of features in Basecamp, particularly missing advanced project management tools.
See 21 mentions

See Related User Reviews

David R.
DR

David R.

Enterprise (> 1000 emp.)

4.5/5

"Improves efficiency and communication in project management."

What do you dislike about Basecamp?

The messaging board, which consumers use to communicate, has some issues since it freezes and does not enable them to send messages swiftly, wasting t

John B.
JB

John B.

Mid-Market (51-1000 emp.)

4.5/5

"Easy to Use Project Board Software"

What do you dislike about Basecamp?

Missing some more advanced project management tools

6. Limited Customization
Users find Basecamp's limited customization options restrictive, wishing for more advanced features for complex project management.
See 21 mentions

See Related User Reviews

Emily F.
EF

Emily F.

Mid-Market (51-1000 emp.)

4.0/5

"Basecamp Review"

What do you dislike about Basecamp?

No ability to add custom emojis, Channels too separated from eachother

David M.
DM

David M.

Small-Business (50 or fewer emp.)

5.0/5

"Everything in One Place"

What do you dislike about Basecamp?

We miss some of the calendar features of Basecamp 2. It would be nice to bulk-import a bunch of people at a time. I'd love the ability to link to a Dr

7. Notification Issues
Users experience notification issues with Basecamp, missing updates and finding the system overwhelming at times.
See 20 mentions

See Related User Reviews

Nicole M.
NM

Nicole M.

Mid-Market (51-1000 emp.)

4.5/5

"Basecamp is my favorite tool for tracking projects and tasks"

What do you dislike about Basecamp?

Basecamp does not seem to have the best notification system. It was simple and basic. I would like to see more features added to make it easier for us

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"Basecamp - most efficient for individual time tracking"

What do you dislike about Basecamp?

+This platform is great if you're solo tracking projects and do not have multiple people involved +Features are limited +There isn't a way to tell i

Basecamp Reviews (5,393)

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Basecamp Reviews (5,393)

View 11 Video Reviews
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Ruwais (Roy) K.
RK
Recruiter
Mid-Market (51-1000 emp.)
"Basecamp Makes Team Organization Effortless and Centralized"
What do you like best about Basecamp?

I love how everything—tasks, files, messages, and schedules—is in one place. No more digging through emails or 5 different apps just to find something.

2. Basecamp keeps my team super organized without being complicated. Even new team members pick it up quickly, which saves a ton of time.

3. The To-Do lists are simple but powerful. Assigning tasks, adding due dates, and tracking progress feels effortless. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

Sometimes I wish there were more advanced customization options, but honestly, the simplicity is also what makes it easy to use. Review collected by and hosted on G2.com.

Ayush A.
AA
Administration Lead
Mid-Market (51-1000 emp.)
"Basecamp Project Management tool Review"
What do you like best about Basecamp?

It is an amazing project management tool which let's us create projects easily and add team members to that specific project. It is really useful to add tasks in list and other documents related. It makes it easier to keep track of work and tasks being done combined with easy to use UI. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

The tool doesn't have latest and advanced features like charts and AI which makes it a bit outdated for the price being paid. The customer service is also not good. The overall platform has very less integrations with other tools. Review collected by and hosted on G2.com.

Mrudul P.
MP
Product Manager
Mid-Market (51-1000 emp.)
"Reliable and user-friendly project management tool"
What do you like best about Basecamp?

I really appreciate how intuitive the interface is; it’s straightforward to set up projects and add team members without much hassle. The messaging and to-do lists keep everyone on the same page, and I like that it combines communication and task tracking all in one place. The simplicity helps teams focus on getting work done instead of wasting time figuring out the tool. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

Sometimes the notification system can be overwhelming, especially when the project gets busy with lots of updates. It would be great to have more granular control over what notifications you receive. Also, while Basecamp covers all the basics well, it lacks some advanced features like deeper reporting or integrations with certain specialized tools we use. Review collected by and hosted on G2.com.

Kevin M.
KM
Chief of Staff
Small-Business (50 or fewer emp.)
"Basecamp keeps our team aligned and projects moving"
What do you like best about Basecamp?

Basecamp makes project management simple and organized. I like how everything—tasks, documents, discussions, and deadlines—lives in one place, which cuts down on scattered communication. The interface is straightforward, onboarding new team members is easy, and the notification system ensures nothing slips through the cracks. It’s especially helpful for keeping distributed teams aligned and accountable. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

There’s not much to dislike. Some advanced reporting and integrations are more limited compared to other platforms, but Basecamp’s strength is in its simplicity. For teams that value clarity and ease of use over complexity, it’s an excellent choice. Review collected by and hosted on G2.com.

VG
AI Research Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"strategic enabler for resource driven project success"
What do you like best about Basecamp?

As someone who oversees multiple teams and projects, i appreciate tools that reduce noise rather than add to it. Basecamp is one just tool which does a great job of centralizing communication, tasks and files in a way that is easy for everyone to adopt from engineers to non technical management. The tool's resource management capabilities bring structure and visibility to complex project environments without overwhelming the team. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

basecamp tool helps me to stay organized without overcomplicating things. It is not overloaded with features and that is exactly why it works so well. Review collected by and hosted on G2.com.

PK
Marketing Director
Information Technology and Services
Mid-Market (51-1000 emp.)
"Basecamp is great for team flow"
What do you like best about Basecamp?

Basecamp gives me a bird's eye view of everything that is happening without having to search through threads or chase updates. It is not just a project management tool, it is a culture enabler. I especially appreciate how basecamp encourages asynchronous communication. It reduces the need for constant meetings and slack pings, which means my team can focus more on deep work and creative thinking. The automatic check-ins are a game changer for visibility without micromanagement. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

basecamp's flat structure while great for transparency can make it harder to manage complex and multi phase projects with dependencies. It requires me to bridge these gaps manually. At the same time, I appreciate basecamp's minimalist approach, but that same simplicity can sometimes feel limiting. Review collected by and hosted on G2.com.

RK
Program Director
Information Technology and Services
Mid-Market (51-1000 emp.)
"A solid tool for managing projects and teams"
What do you like best about Basecamp?

I love the task management ability. I can create to-do lists, assign tasks and set deadlines in just a few clicks. It is easy to see who is responsible for what and i don't have to micromanage because progress is visible at a glance. That saves me time and keeps the team accountable without adding stress. I don't have to dig through endless threads or juggle multiple tools, everything is right there, organized and easy to follow. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

Notifications from the application sometimes is overwhelming for me. I sometimes feel like I'm drowning in updates or missing important ones because there is not enough granularity in how alerts are managed. Review collected by and hosted on G2.com.

Walter H.
WH
Gerente de recursos humanos
Enterprise (> 1000 emp.)
"Keeps projects organized and the team connected effortlessly"
What do you like best about Basecamp?

What I like most is how simple it is to keep everything organized in one place. I can assign tasks, share files, have group discussions, and track progress without jumping between multiple tools. The to-do lists and automatic check-ins save me from having to chase people for updates, and the notifications are clear without being overwhelming. It’s also super easy for new team members to get on board since there’s hardly any learning curve. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

While it’s great for keeping things simple, sometimes I wish it had more advanced features for project tracking, like Gantt charts or time tracking without needing third-party apps. The interface works fine, but it feels a little dated, and customizing the layout is pretty limited. Also, when managing multiple complex projects at once, it can get tricky to keep a high-level overview without extra tools. Review collected by and hosted on G2.com.

Kavyansh G.
KG
Business Analyst
Small-Business (50 or fewer emp.)
"AN BEST SOFTWARE FOR MANAGEMENT"
What do you like best about Basecamp?

Basecamp is the best software for task and project management. It is user-friendly software. It is a very effective and efficient software for business and project management. We can collect all the data at a particular place on this software. We can also share images, videos and documents easily with the team members. We can also manage several projects through this software. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

Basecamp is expensive software to purchase. they should add some more features to their software. Their customer care services are also not up to the mark. The website may lag or crash in between work. There are some random errors in the files due to which the work should be deleted. Review collected by and hosted on G2.com.

Seth H.
SH
Director
Small-Business (50 or fewer emp.)
"Finally Collaboration and the end of Email!"
What do you like best about Basecamp?

I love the ability to work on projects and planning in one single place without the inefficiencies of email. It integrates with google drive and has an unlimited # of users. Review collected by and hosted on G2.com.

What do you dislike about Basecamp?

The only thing that I don't like about Basecamp is that occasionally folks don't look at enough to stay updated., that's user error though. Review collected by and hosted on G2.com.

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