Bettermode Features
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User Interface Design (4)
- WYSIWYG Editor 
- Provides the ability to drag-and-drop elements into the application to customize interface. 
- Customized Branding 
- Provides tools for inserting brand logos, colors, quotes, and other proprietary content. 
- App Templates 
- Provides base-level application templates to build atop and customize for specifc users and actions. 
- Workflow Management 
- Allows the creation ofpage sequences, forms, and libraries for users navigating the application. 
Data Control (6)
- Data Migration 
- Lets users add data from existing sources when creating the initial application or changing data sources. 
- Data Synchronization 
- Continuously updates data as users or external data sources are edited. 
- Data Security 
- Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data. 
- Data Migration 
- Lets users add data from existing sources when creating the initial application or changing data sources. 
- Data Synchronization 
- Continuously updates data as users or external data sources are edited. 
- Data Security 
- Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data. 
Publishing (3)
- Application Deployment 
- Releases the application for access on desktop or mobile devices. 
- Platform Compatibility 
- Lets users build cross-platform applications or provide specific templates for different device types. 
- Lifecycle Management 
- Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation. 
Community Building (6)
- Social Network Integration 
- Provides tools for content distribution across multiple social networks. This feature was mentioned in 38 Bettermode reviews. 
- Contacts Sync 
- Uploads contacts directly into the company database and assists with managing contacts. 34 reviewers of Bettermode have provided feedback on this feature. 
- Email Integration 
- As reported in 20 Bettermode reviews. Seamlessly integrates email with company databases (mail merge). 
- Social Network Integration 
- As reported in 17 Bettermode reviews. Provides tools for content distribution across multiple social networks. 
- Qualitative Solutions 
- Solutions that help drive conversation, such as live chat, topic generation, and idea boards. This feature was mentioned in 20 Bettermode reviews. 
- Advanced Portal Features 
- Based on 19 Bettermode reviews. Tools that help enhance community portals, such as reminders, engagement tools, and analytics. 
Community Improvement (4)
- Gamification 
- Helps engage users with gamification such as point systems, rewards, engagement meters, etc. 20 reviewers of Bettermode have provided feedback on this feature. 
- Survey Customization 
- Based on 19 Bettermode reviews. Allows for unique, brand-specific survey creation and management. 
- Branching/Skip Logic 
- Helps create more intelligent surveys based on users actions and answers. 18 reviewers of Bettermode have provided feedback on this feature. 
- Multilingual Surveys 
- Based on 19 Bettermode reviews. Allows for creation of surveys in different languages and advanced survey translation. 
Customer Analytics (4)
- Customer Intelligence 
- Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date. This feature was mentioned in 35 Bettermode reviews. 
- Customer Engagement 
- Based on 46 Bettermode reviews. Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement. 
- Downloadable Reports 
- Provides functionality to dowload reports in multiple formats. 40 reviewers of Bettermode have provided feedback on this feature. 
- ROI 
- Based on 32 Bettermode reviews. Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs. 
Community Management (3)
- Qualitative Solutions 
- Solutions that help drive conversation, such as live chat, topic generation, and idea boards. This feature was mentioned in 43 Bettermode reviews. 
- All-in-one Dashboard 
- Helps create efficientcy by delegating data viewing access and report generation to specific users. This feature was mentioned in 43 Bettermode reviews. 
- All-in-one Dashboard 
- As reported in 19 Bettermode reviews. Helps create efficientcy by delegating data viewing access and report generation to specific users. 
Account Options (6)
- Single Sign-On (SSO) 
- As reported in 12 Bettermode reviews. Allows users to sign in using a single sign-on (SSO) login in. 
- Social Login 
- As reported in 16 Bettermode reviews. Allows users to log in using account information for a socia media account. 
- Reputation System 
- Has a built-in reputation system that indicates a given user's previous post history and the validity of their previous posts. This feature was mentioned in 12 Bettermode reviews. 
- Topic Subscription 
- Allows users to subscibe to specific topic areas. This feature was mentioned in 14 Bettermode reviews. 
- Bookmarking 
- Allows users to bookmark specific questions or answers for reference. 11 reviewers of Bettermode have provided feedback on this feature. 
- History 
- Based on 14 Bettermode reviews. Records a user's viewing and posting history. 
Q&A Tools (9)
- Tags 
- Based on 17 Bettermode reviews. Allows posts to be tagged by subject area, team, etc. 
- Commenting System 
- Based on 18 Bettermode reviews. Provides a more complex commenting system that allow users to comment on both questions and answers. 
- Notifications 
- Offers notifications when new posts have been made in a tag a user is subscribed to or when someone has answered their question. 18 reviewers of Bettermode have provided feedback on this feature. 
- Voting 
- As reported in 15 Bettermode reviews. Allows users to up- or downvote questions and answers. 
- Integrations 
- Based on 15 Bettermode reviews. Integrates with other popular software in a business's stack. 
- Knowledge Integrations 
- Integrates with other knowledge repositories in the business to help users find answers to their questions 
- Embedding 
- Allows the Q&A platform to be embedded onto an external website, usually for customer service purposes 
- Formatting 
- Gives users advanced formatting options when posting questions and answers, such as a content editor, media uploads, mentions, and embeddable third-party content 
- Analytics 
- Tracks key metrics related to content and members 
Functionality (4)
- App complexity 
- Allows users to create complex applications with rich features. 
- App Variety 
- Allows users to create a wide variety of application types. 
- Customized Branding 
- Provides tools for inserting brand logos, colors, quotes, and other proprietary content. 
- Application Templates 
- Provides base-level application templates to build atop and customize for specifc users and actions. 
Community Analytics (4)
- Customer Intelligence 
- As reported in 19 Bettermode reviews. Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date. 
- ROI 
- Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs. 20 reviewers of Bettermode have provided feedback on this feature. 
- Downloadable Reports 
- Provides functionality to dowload reports in multiple formats. 18 reviewers of Bettermode have provided feedback on this feature. 
- Customer Engagement 
- Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement. This feature was mentioned in 19 Bettermode reviews. 
Agentic AI - Drag and Drop App Builder (3)
- Adaptive Learning 
- Improves performance based on feedback and experience 
- Natural Language Interaction 
- Engages in human-like conversation for task delegation 
- Proactive Assistance 
- Anticipates needs and offers suggestions without prompting 
Agentic AI - Online Community Management (6)
- Autonomous Task Execution 
- Capability to perform complex tasks without constant human input 
- Multi-step Planning 
- Ability to break down and plan multi-step processes 
- Cross-system Integration 
- Works across multiple software systems or databases 
- Natural Language Interaction 
- Engages in human-like conversation for task delegation 
- Proactive Assistance 
- Anticipates needs and offers suggestions without prompting 
- Decision Making 
- Makes informed choices based on available data and objectives 
Agentic AI - No-Code Development Platforms (3)
- Adaptive Learning 
- Improves performance based on feedback and experience 
- Natural Language Interaction 
- Engages in human-like conversation for task delegation 
- Proactive Assistance 
- Anticipates needs and offers suggestions without prompting