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BlueSnap Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find the ease of use with BlueSnap's interface and features greatly enhances their payment processing experience. (6 mentions)
Users appreciate the responsive customer support of BlueSnap, facilitating quick and effective issue resolution. (4 mentions)
Users praise the easy payment processing with BlueSnap, enhancing convenience for clients using e-checks or credit cards. (4 mentions)
Users value the robust reporting and tracking features of BlueSnap, facilitating excellent transaction visualization and management. (4 mentions)
Users find the easy payment buttons on invoices simplify transactions, making BlueSnap a competitive choice. (3 mentions)
Users value the easy integrations of BlueSnap, streamlining transaction tracking across multinational operations seamlessly. (1 mentions)
Users face access limitations with BlueSnap, affecting API control and currency payouts, which can complicate transactions. (4 mentions)
Users face limited international support with currency restrictions and challenges in expanding to certain markets. (3 mentions)
Users face transaction issues with international payments and restrictions on payouts, limiting market expansion opportunities. (3 mentions)
Users face limited international access with BlueSnap, struggling with card payment restrictions and transaction rejections. (2 mentions)
Users note the missing features in BlueSnap, including limited API control and lack of essential functionalities for some markets. (2 mentions)

Top Pros or Advantages of BlueSnap

1. Ease of Use
Users find the ease of use with BlueSnap's interface and features greatly enhances their payment processing experience.
See 6 mentions

See Related User Reviews

MS

Madara S.

Mid-Market (51-1000 emp.)

4.5/5

"Great solution for multi-national companies"

What do you like about BlueSnap?

- BlueSnap can accomodate needs across a multi-national company which allows the company to offer standartized approach accross the business. - The t

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Mindlessly easy"

What do you like about BlueSnap?

Payment button on invoices makes it super easy for clients that prefer e-checks or credit cards.

2. Customer Support
Users appreciate the responsive customer support of BlueSnap, facilitating quick and effective issue resolution.
See 4 mentions

See Related User Reviews

MS

Madara S.

Mid-Market (51-1000 emp.)

4.5/5

"Great solution for multi-national companies"

What do you like about BlueSnap?

- BlueSnap can accomodate needs across a multi-national company which allows the company to offer standartized approach accross the business. - The t

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Reliable long time partner"

What do you like about BlueSnap?

Reliable payments. Good reporting and tracking. Great support.

3. Payment Processing
Users praise the easy payment processing with BlueSnap, enhancing convenience for clients using e-checks or credit cards.
See 4 mentions

See Related User Reviews

MS

Madara S.

Mid-Market (51-1000 emp.)

4.5/5

"Great solution for multi-national companies"

What do you like about BlueSnap?

- BlueSnap can accomodate needs across a multi-national company which allows the company to offer standartized approach accross the business. - The t

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Reliable long time partner"

What do you like about BlueSnap?

Reliable payments. Good reporting and tracking. Great support.

4. Reporting
Users value the robust reporting and tracking features of BlueSnap, facilitating excellent transaction visualization and management.
See 4 mentions

See Related User Reviews

MS

Madara S.

Mid-Market (51-1000 emp.)

4.5/5

"Great solution for multi-national companies"

What do you like about BlueSnap?

- BlueSnap can accomodate needs across a multi-national company which allows the company to offer standartized approach accross the business. - The t

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Reliable long time partner"

What do you like about BlueSnap?

Reliable payments. Good reporting and tracking. Great support.

5. Easy Payments
Users find the easy payment buttons on invoices simplify transactions, making BlueSnap a competitive choice.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Straightforward, very reasonably priced solution."

What do you like about BlueSnap?

BlueSnap just works. The cost is basically just the transaction fees as well, which makes BlueSnap very competitive compared to competitors that charg

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Reliable long time partner"

What do you like about BlueSnap?

Reliable payments. Good reporting and tracking. Great support.

6. Easy Integrations
Users value the easy integrations of BlueSnap, streamlining transaction tracking across multinational operations seamlessly.
See 1 mentions

See Related User Reviews

Mohamed K.
MK

Mohamed K.

Small-Business (50 or fewer emp.)

5.0/5

"Accuracy and ease of transactions"

What do you like about BlueSnap?

It supports over 100 currencies, 29 languages, and numerous payment methods (credit cards, digital wallets like Apple Pay and Google Pay, and local pa

Top Cons or Disadvantages of BlueSnap

1. Access Limitations
Users face access limitations with BlueSnap, affecting API control and currency payouts, which can complicate transactions.
See 4 mentions

See Related User Reviews

MS

Madara S.

Mid-Market (51-1000 emp.)

4.5/5

"Great solution for multi-national companies"

What do you dislike about BlueSnap?

- The are restrictions on payouts made in various currencies for the same entity, based on transaction volume. It would be helpful to receive payouts

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Straightforward, very reasonably priced solution."

What do you dislike about BlueSnap?

BlueSnap is a payment processor. It's not a complete all-in-one solution. This is ok though! That's why you look to see who their partners are and int

2. Limited International Support
Users face limited international support with currency restrictions and challenges in expanding to certain markets.
See 3 mentions

See Related User Reviews

MS

Madara S.

Mid-Market (51-1000 emp.)

4.5/5

"Great solution for multi-national companies"

What do you dislike about BlueSnap?

- The are restrictions on payouts made in various currencies for the same entity, based on transaction volume. It would be helpful to receive payouts

RS

Rahul s.

Enterprise (> 1000 emp.)

5.0/5

"Very well managed and integrating credit card payment platform"

What do you dislike about BlueSnap?

Restriction related to international card payments and sometimes rejection of transactions

3. Transaction Issues
Users face transaction issues with international payments and restrictions on payouts, limiting market expansion opportunities.
See 3 mentions

See Related User Reviews

MS

Madara S.

Mid-Market (51-1000 emp.)

4.5/5

"Great solution for multi-national companies"

What do you dislike about BlueSnap?

- The are restrictions on payouts made in various currencies for the same entity, based on transaction volume. It would be helpful to receive payouts

RS

Rahul s.

Enterprise (> 1000 emp.)

5.0/5

"Very well managed and integrating credit card payment platform"

What do you dislike about BlueSnap?

Restriction related to international card payments and sometimes rejection of transactions

4. Limited International Access
Users face limited international access with BlueSnap, struggling with card payment restrictions and transaction rejections.
See 2 mentions

See Related User Reviews

RS

Rahul s.

Enterprise (> 1000 emp.)

5.0/5

"Very well managed and integrating credit card payment platform"

What do you dislike about BlueSnap?

Restriction related to international card payments and sometimes rejection of transactions

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Above & Beyond Comprehensive Service & Support"

What do you dislike about BlueSnap?

BlueSnap does not yet use 3DS 2.2, which we require for our UK and EU markets and websites BlueSnap is not a Merchant of Record, so we are unable to

5. Missing Features
Users note the missing features in BlueSnap, including limited API control and lack of essential functionalities for some markets.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Straightforward, very reasonably priced solution."

What do you dislike about BlueSnap?

BlueSnap is a payment processor. It's not a complete all-in-one solution. This is ok though! That's why you look to see who their partners are and int

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Above & Beyond Comprehensive Service & Support"

What do you dislike about BlueSnap?

BlueSnap does not yet use 3DS 2.2, which we require for our UK and EU markets and websites BlueSnap is not a Merchant of Record, so we are unable to

BlueSnap Reviews (106)

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Reviews

BlueSnap Reviews (106)

View 1 Video Reviews
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Mohamed K.
MK
Technical and Sales Engineer
Small-Business (50 or fewer emp.)
"Accuracy and ease of transactions"
What do you like best about BlueSnap?

It supports over 100 currencies, 29 languages, and numerous payment methods (credit cards, digital wallets like Apple Pay and Google Pay, and local payments like iDEAL and SEPA).

It offers an advanced API that's easy to integrate with websites, as well as plugins. Review collected by and hosted on G2.com.

What do you dislike about BlueSnap?

Technical support is sometimes slow.

The interface isn't easy for beginners.

The control panel can be somewhat complex for those without technical expertise or a background in e-commerce. Review collected by and hosted on G2.com.

MS
Billing & Revenue Analyst
Mid-Market (51-1000 emp.)
"Great solution for multi-national companies"
What do you like best about BlueSnap?

- BlueSnap can accomodate needs across a multi-national company which allows the company to offer standartized approach accross the business.

- The technical support to merchants is fast and of good quality, the team actually digs into one´s issue instead of giving a standart answer.

- The offer of supported payment methods is quite vast.

- Their merchant console is user-friendly and one can extract a variety of reports which is quite useful. Review collected by and hosted on G2.com.

What do you dislike about BlueSnap?

- The are restrictions on payouts made in various currencies for the same entity, based on transaction volume. It would be helpful to receive payouts in the same currency as the payment was made, without any limitations on the transaction volume. Review collected by and hosted on G2.com.

Response from April Grudier of BlueSnap

Thank you, Madara for your review. BlueSnap is committed to helping multinational companies thrive. We are always here to help should you ever have any questions.

Mahmoud A.
MA
Processing Officer
Mid-Market (51-1000 emp.)
"Very excited"
What do you like best about BlueSnap?

I think everything is very nice, easy and strong Review collected by and hosted on G2.com.

What do you dislike about BlueSnap?

There is nothing bad or useless so i can refer this to our society Review collected by and hosted on G2.com.

Verified User in Legal Services
EL
Mid-Market (51-1000 emp.)
"Above & Beyond Comprehensive Service & Support"
What do you like best about BlueSnap?

Dedicated Account Manager, who knows our business, and which BlueSnap services are the right fit for us

Scheduled bi-weekly check-ins for support and/or updates

Good documentation for our developer team to reference

Great technical support Review collected by and hosted on G2.com.

What do you dislike about BlueSnap?

BlueSnap does not yet use 3DS 2.2, which we require for our UK and EU markets and websites

BlueSnap is not a Merchant of Record, so we are unable to use them to expand into the Latin American Markets (e.g., Argentina) Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Mid-Market (51-1000 emp.)
"Amazing experience"
What do you like best about BlueSnap?

Making it easier for me as I used it usually Review collected by and hosted on G2.com.

What do you dislike about BlueSnap?

Being kind of slow, you need to enhance experience Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Mid-Market (51-1000 emp.)
"Straightforward, very reasonably priced solution."
What do you like best about BlueSnap?

BlueSnap just works. The cost is basically just the transaction fees as well, which makes BlueSnap very competitive compared to competitors that charge additional fees, monthly costs, etc. Pair BlueSnap with an inexpensive partner solution for the frontend such as Jotform and you have a very lean, easy to setup, cheap to maintain payment system that gets you into the world of online payments quickly and securely. Customer support chat makes it easy to get questions answered. We have many payment forms and use BlueSnap extensively. Review collected by and hosted on G2.com.

What do you dislike about BlueSnap?

BlueSnap is a payment processor. It's not a complete all-in-one solution. This is ok though! That's why you look to see who their partners are and integrate Bluesnap into a partner frontend. My one slight gripe would be that because we work with a partner, we don't have complete API control and that's where some of the more advanced and useful functions we are looking for are. Also, subscriptions can have some interesting behavior such as not being able to change details once the second to last payment takes place. Again, small gripes. Very solid overall. Review collected by and hosted on G2.com.

RS
Assistant Manager OTC
Enterprise (> 1000 emp.)
"Very well managed and integrating credit card payment platform"
What do you like best about BlueSnap?

The ease of access UI along with multiple transaction tracking and ireports to visualize the payment flow Review collected by and hosted on G2.com.

What do you dislike about BlueSnap?

Restriction related to international card payments and sometimes rejection of transactions Review collected by and hosted on G2.com.

Response from April Grudier of BlueSnap

We're glad to hear that you find our credit card payment platform well-managed and easy to use. We understand the importance of seamless transaction tracking and reporting for our clients.

Verified User in Computer Games
EC
Mid-Market (51-1000 emp.)
"Reliable long time partner"
What do you like best about BlueSnap?

Reliable payments. Good reporting and tracking. Great support. Review collected by and hosted on G2.com.

What do you dislike about BlueSnap?

Uncommunicated / last minute changes that surprise us. Review collected by and hosted on G2.com.

Chris M.
CM
Mid-Market (51-1000 emp.)
"Better than promised!"
What do you like best about BlueSnap?

First of all, the onboarding, ease of implementation, and support are first-class. The product (Armatic) is better than advertised. In today's technology economy, the paradigm is that the software never lives up to the hype. I would say that BlueSnap/Armatic over-delivered in its features, capabilities, and intuitiveness. A refreshing experience. Review collected by and hosted on G2.com.

What do you dislike about BlueSnap?

There isn't anything that BlueSnap doesn't do that we need it to. Of course, we look forward to product development, new features, additional automation, etc. We're confident that the BlueSnap/Armatic team has a robust roadmap for updated functionality and features. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Mid-Market (51-1000 emp.)
"Mindlessly easy"
What do you like best about BlueSnap?

Payment button on invoices makes it super easy for clients that prefer e-checks or credit cards. Review collected by and hosted on G2.com.

What do you dislike about BlueSnap?

Initial set up was a bit sticky due to partial foreign ownership of our company. Review collected by and hosted on G2.com.

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